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Hard Rock Hotel Cancun

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Hard Rock Hotel Cancun

locationZona Hotelera, Cancun (and vicinity)

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imageAbout Hard Rock Hotel Cancun

Location

The hotel is located in the centre of Cancún's legendary Zona Hotelera, which is filled with many nightlife destinations, shopping centres, restaurants and bars. The hotel sparkles against the brilliance of a white sandy beach and the Caribbean Sea.

Facility

The hotel has a lifts and features 601 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 4 conference rooms.

Rooms

Rooms are equipped with air conditioning and central heating. Most units have a sea view. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a flatscreen television, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a whirlpool bath, as well as a vanity mirror. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as cycling/mountain biking, tennis, beach volleyball, volleyball and basketball or, for a fee, golf, are offered at the hotel. Water sports available at the hotel include windsurfing, jet skiing, banana boat rides, snorkelling, diving, water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga and aerobics. There is a wellness area with a sauna, a steam bath, a hammam, massage treatments and a solarium and, for an additional fee, a spa and a beauty salon. A kids' club and live music are also options for entertainment.

Meals

Dining facilities include 6 restaurants, a dining room, a bar and a lobby bar. All-inclusive can be booked. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

image Amenities at Hard Rock Hotel Cancun

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

imageLocation

Around this property:

Shopping opportunities

100 m

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