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Waldorf Astoria Chicago

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Waldorf Astoria Chicago

locationDowntown, Chicago - IL, United States

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About Waldorf Astoria ChicagoAbout Waldorf Astoria Chicago

location

This hotel is located in Chicago.

facility

The hotel has a lift and features 189 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and basketball are available. With windsurfing, jet skiing, sailing, catamaraning and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, squash, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Waldorf Astoria Chicago Amenities at Waldorf Astoria Chicago

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Catamaran

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun terrace

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3092

Very Good

309

Average

173

Poor

72

Terrible

63

Recent Reviews: 3709

  • User:JMots1977

    Trip type: Solo travel

    Absolutely can't say enough about the Staff, Spa, and Hotel

    rating25 Jun 2026

    Last month, I came up for a three-night trip to a beautiful and special reception and dinner. I use a portable electric wheelchair, and I can't explain how much it... more »

  • User:Kirstin C

    Trip type: Family

    A Celebration Worth Every Star

    rating25 Jun 2026

    I celebrated a deeply personal milestone at the Waldorf — my 10-year cancer-free anniversary — and the team made it an experience my mom and I will never forget. From... more »

  • User:quirkygrrl

    Trip type: Family

    Exceptional service and care; a truly five-star stay

    rating25 Jun 2026

    From the moment we arrived, the Waldorf team went above and beyond to make our stay comfortable and worry-free. Every request was met promptly and with a warm, professional attitude... more »

  • User:Jeane C

    Trip type: Business

    Great.

    rating25 Jun 2026

    The hotel team is great! Logan, at concierge, is great! And of course Isabella as our main contact, she's the best, and the entre events team specially Milad, who's always... more »

  • User:Lauren H

    Trip type: Couples

    Top notch stay

    rating25 Jun 2026

    The experience has been overwhelmingly fantastic. From the room upgrade to celebration champagne for our anniversary. I would like to mention Cheryle (Sherelle) at the front desk was such a... more »

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