Point A Hotel London, Waterloo

Name: Point A Hotel London, Waterloo
Address: 118 - 120 Westminster Bridge Road, London, united-kingdom
Telephone: +44-204-505-9777
Rating: 4

Westminster, London, United Kingdom

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About Point A Hotel London, Waterloo

location

This hotel is located in the heart of London.

facility

The hotel has a lift and features 94 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe, room service, a laundry service, a smoke alarm and a smoking area are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee).

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

sport

Dining facilities include a café and a bar. A fortifying breakfast is served daily.

meals

The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.

Amenities at Point A Hotel London, Waterloo

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1554

Very Good

1441

Average

562

Poor

222

Terrible

178

Recent Reviews: 3957

User:Lizvs116
Trip type: Business
The worst London hotel
29 Apr 2026
This is by far the worst hotel I have ever stayed in. The windows are not even minimally soundproofed and as you are on a main road the noise all night is unbearable. Avoid.
User:mizchrismiz9
Trip type: Business
Poor service, Hotel without guest Toilet and restaurant or room service; the toilets in the room smelling very bad even
24 Oct 2025
Even some staff not professional at all and lack sensor of humor, bit clean.Asked a service when I checked out of changing clothes for 2 minutes and they accepted, when time came to do it they sent to the toilet of the restaurant costa next to them.
User:ashley2nge
Trip type: Business
Good location, but wouldn't go back. Tiny and not the cleanest.
19 Oct 2025
Tiny room. No refreshments in room. No ironing board. Nowhere to put clothes as there isn't room for anything but a bed. Bathroom needs a good clean. Overall I wouldn't return.The bed was comfy though. Point A Hotel Westminster Westminster, General Manager at Point A London, Waterloo, responded to this review Dear ashley2nge,Thank you for your feedback, and for taking the time to write about your visit.It's disappointing to learn that your stay didn't meet your expectations, particularly with the cleanliness and room size. We apologize for the lack of refreshments, ironing board, and storage space in your room. Your comments have been duly noted, and we will address these issues to enhance the overall guest experience.We look forward to welcoming you back to Point A Hotel Westminster soon!Kind regards,Ali RazaFront Desk Team
User:Flyer02098631254
Trip type: Business
Don't stay here unless you want to stay in a box room in Lambeth
12 Oct 2025
Sold ro me as a 4* hotel in Westminster - it's not 4* it's lucky if it's 1* and it's not in Westminster. It is in fact just a tiny step (amd not a very big step) up from a cubicle hotel. Hands down the worst hotel I have ever stayed in.
User:Dreaphillips
Trip type:
Very clean and well located.
10 Oct 2025
Hotel rooms were extremely clean. Small compared to US standards, but for one night it was perfect price point and location. The staff went out of their way to assist with anything.