Point A Hotel, London Shoreditch

Recent Reviews: 2222

• User:Crissie-12

  Trip type: Family

  Excellent

  05 Jun 2026

  Had a warm friendly welcome from the staff when we arrived. The hotel had a lovely smell and very modern.We stayed in a windowless room but it was clean, comfortable and modern.The continental breakfast was delicious.This hotels also in a great location a few minutes walk from Liverpool Street Station.Definitely recommend it. Louise O'Gorman, General Manager at Point A London Shoreditch, responded to this review Dear Crissie-12,Thank you for your feedback, and for taking the time to write about your visit.We are thrilled to hear that you had a warm friendly welcome from our staff upon arrival and that you found the hotel to be modern and pleasant. It's great to know that you enjoyed your stay in our clean and comfortable windowless room as well as the delicious continental breakfast. We are delighted that you appreciated our convenient location near Liverpool Street Station.We look forward to welcoming you back to Point A Hotel Shoreditch soon!Kind regards,Louise O'GormanHotel Manager

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• User:m0hammed84

  Trip type: Friends getaway

  Cosy stay

  12 May 2026

  Hi,I would like to thank reception and the breakfast team for my recent stay. During the time of check in. It was quick and easy. The value for Continental breakfast was very good with a lot of options. The room I stayed in with my friend was cleaned to perfection. I will definitely stay at Point A Shoreditch again. Louise O'Gorman, General Manager at Point A London Shoreditch, responded to this review Dear mohammed,Thank you for your feedback, and for taking the time to write about your visit.We are thrilled to hear that you had a cosy stay at Point A Shoreditch and that the reception and breakfast teams provided excellent service. It's wonderful to know that you found the check-in process quick and easy, enjoyed the value and variety of the Continental breakfast, and appreciated the cleanliness of your room. We can't wait to welcome you back to Point A Hotel Shoreditch soon!Kind regards,Gyunay Shakirov,Guest Experience Manager.

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• User:403estellet

  Trip type: Business

  Staff Saqga

  12 Apr 2026

  My experience is purely based on the service received at check in We arrived past midnight and there was no one else checking in. There was an attendant Saqga who asked us to use the kiosk to check in We tried but as we booked on Airbnb there was no reference number and neither did the first name work I asked if she could use the computer to help us as we were exhausted after travelling for 12 hours non stop. She claimed that the kiosk was required to sign the papers and then proceeded to walk away to look into the mirrors at herself. After 2 attempts the kiosk did not work and she proceeded to print the documents. Which we signed. I asked why was it not possible when I first requested - there were no customers and it was past midnight. She commented that I was just unhappy and asked me why. I repeated that it was past midnight and we had travelled the whole day. I would have really appreciated some help. Throughout the whole conversation I remained respectful but I cannot say I would book this place again.This staff demonstrated a lack of understanding toward travellers / guests who really just want to rest after travelling so far. I cannot say that my request was unreasonable - printing and checking our id was a valid option but she refused until we could not check in Frontdesk Team, Guest Services / Front Office at Point A London Shoreditch, responded to this review Dear Estelle T,Thank you for taking the time to share your experience with us. I would like to begin by offering my sincerest apologies for the difficulties you encountered during the check-in process.We truly value every guest interaction and on this occasion we fell short. I can assure you this will be looked into so it does not happen again.We genuinely hope you might consider giving us another opportunity to restore your confidence in us. It would mean a great deal to welcome you back and provide you with a seamless, comfortable, and positive experience.We truly appreciate your feedback and if you would like to discuss further please do reach out to me at the hotel directly.Kind regards,Gyunay Shakirov,Guest Experience Manager

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• User:503sergiym

  Trip type: Couples

  Good Location

  29 Mar 2026

  The hotel is located in London centre. Good for a short stay. Room is very small but staff are kind and helpful. Breakfast is good. Frontdesk Team, Guest Services / Front Office at Point A London Shoreditch, responded to this review Dear 503sergiym,Thank you for taking the time to share your feedback. We’re delighted to hear that you found our central London location convenient and that our team made a positive impression with their kindness and helpfulness.We appreciate your comments regarding the room size, as well as your kind words about our breakfast offering. Your feedback is valuable to us as we continually strive to improve our guests’ experience.We hope to have the pleasure of welcoming you back for another stay in the future.Kind regards,Thay

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• User:sculley_11

  Trip type: Family

  Over and above 😊

  26 Mar 2026

  It was my second stay at one of your hotels and I have to say that I have been very impressed. The rooms are clean and neat with everything that we needed, but both here and at our Kensington stay it was the staff who were just amazing. Nothing was too much trouble and my husband and I were very impressed. Thank you Frontdesk Team, Guest Services / Front Office at Point A London Shoreditch, responded to this review Dear Sculley_11Thank you so much for your lovely feedback—we’re absolutely delighted to hear how much you enjoyed your second stay with us!It’s wonderful to know that you found the rooms clean, comfortable, and well-equipped, but what truly means the most is your kind words about our team. We’re incredibly proud of our staff, and it’s fantastic to hear that their service made such a positive impression both here and during your Kensington visit.We’ll be sure to share your comments with the team—they’ll be thrilled to hear them. We truly appreciate your continued support and look forward to welcoming you and your husband back again soon!Best regards,Thay

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