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Marriott London County Hall

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Marriott London County Hall

locationWestminster, London, United Kingdom

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About Marriott London County HallAbout Marriott London County Hall

location

This hotel is located about 2 km from the centre of London.

facility

The hotel has a lift and features 206 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts are offered aquafit. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Marriott London County Hall Amenities at Marriott London County Hall

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

1500.0 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2537

Very Good

948

Average

378

Poor

167

Terrible

120

Recent Reviews: 4150

  • User:Ryan W

    Trip type: Family

    Ask them when weekly fire alarm testing

    rating01 Jul 2026

    They do fire alarm testing in the morning weekly instead of the afternoon. Woke us all up and kids were terrified. Ruined the day and poor from the hotel

  • User:Charles M

    Trip type: Family

    June 2026 stay

    rating27 Jun 2026

    I travel frequently, and would like to acknowledge the excellent service we received from Mr Soham on checking in. He was absolutely outstanding in giving us options, ensuring that we were taken care of, and following up with us to ensure everything was to our liking. The hotel is in a great location, the people were warm and friendly, and our stay was very enjoyable. Thank you very much. Dominika Klimek, Other at London Marriott Hotel County Hall, responded to this review Dear C5788NWcharlesm,Thank you for sharing your experience with us. I am delighted to hear that you had such an enjoyable stay and that our location and team made a positive impression. In particular, your kind words about Soham are truly appreciated, he will be so pleased to know that his care, attention, and follow-up made a difference to your visit.Thank you again for your thoughtful feedback, and we hope to have the pleasure of welcoming you back on your next visit to London.Warm regards,Dominika KlimekQuality Assurance Assistant ManagerLondon Marriott County Hall

  • User:EuropeAnonymous

    Trip type: Solo travel

    British spirit

    rating25 Jun 2026

    The location of the hotel is really good especially if you visit the Southbank centre. It is a short walk away. The rooms with great amenities are very clean. The breakfast service is very considerate. The hotel is near the London eye, so expect some noise however. Thank you. Dominika Klimek, Other at London Marriott Hotel County Hall, responded to this review Dear EuropeAnonymous,Thank you for your kind review. It is a pleasure to know you enjoyed the setting, the comfort of your room, and the attentiveness of our breakfast service. We also appreciate your mention of our proximity to the Southbank Centre, which really does add to the character of the area.Thank you again for staying with us, and taking the time to leave the review, we hope to welcome you back very soon.Warm regards,Dominika KlimekQuality Assurance Assistant ManagerLondon Marriott County Hall

  • User:Tanya P

    Trip type: Business

    Yuri was the best!!!

    rating23 Jun 2026

    Yuri, the bell guy was phenomenal. Truly there to be of service and deserves a massive raise!!! He made the experience special. Dominika Klimek, Other at London Marriott Hotel County Hall, responded to this review Dear 743tanyap,Thank you so much for sharing your most recent experience, it is absolutely wonderful to read.Yuri will be absolutely delighted to know he made such a lasting impression on your stay. We are very proud of him and of the genuine care he shows our guests, and your kind words will certainly be shared with him and the team.Thank you very much for staying with us and we do hope to have the pleasure of welcoming you back again soon.Warm regards,Dominika KlimekQuality Assurance Assistant ManagerLondon Marriott County Hall

  • User:leeparty4

    Trip type: Family

    Incredible Location, Beautiful Executive Lounge, But Service Fell Short

    rating21 Jun 2026

    Title: Incredible Location, Beautiful Executive Lounge, But Service Fell ShortThe Marriott County Hall has one of the best locations in London. Stepping outside to views of Big Ben, Parliament, and the London Eye never got old, and it made exploring the city incredibly easy.One of the highlights of our stay was the Executive Lounge. During a very warm week in London, it became a welcome escape from the heat. The space is beautiful, comfortable, and offers some fantastic views. We also loved the complimentary breakfast served in the Library. The setting is stunning, and the breakfast was one of the best hotel breakfasts we’ve had during our trip.Unfortunately, our room was a different story. The air conditioning struggled to keep the room cool, and it remained much warmer than we were comfortable with. We reported the issue and were told it would be looked into, but no one ever followed up with us or provided an update.We had actually planned to stay here again later in our trip, but because of the room temperature issues and the lack of follow-through, we decided to cancel our return reservation and stay elsewhere.As a Bonvoy status member, I wasn’t looking for anything special- just communication and attention to a problem that affected our stay. That was disappointing.This hotel has so much going for it: an unbeatable location, beautiful historic spaces, an excellent Executive Lounge, and a wonderful breakfast. If management were more responsive to guest concerns, this would easily be one of my favorite hotels in London. Dominika Klimek, Other at London Marriott Hotel County Hall, responded to this review Dear leeparty4,Thank you for taking the time to share such a thoughtful review. I am so pleased to hear how much you enjoyed our location, the Executive Lounge, and breakfast in the Library, it is lovely to know these were highlights of your stay.I am very sorry, however, that your room experience did not reflect the same standard, and in particular that we did not come back to you as we should have regarding the temperature. I quite understand how uncomfortable this must have been in the heat, and how frustrating it is to raise a concern and feel it has not been properly followed through. You were absolutely right to expect better.I am also genuinely sorry that this, altogether, led you to decide not to return. I fully appreciate how disappointing that must have been, particularly as a valued Bonvoy member, and we regret that we let you down on this occasion.Thank you again for your honest feedback, it is very much appreciated. Should you ever consider returning, we would take great care to ensure your stay is handled with the attention and comfort you were looking for from the outset.Warm regards,Dominika KlimekQuality Assurance Assistant ManagerLondon Marriott County Hall

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