London Marriott Hotel Kensington

Name: London Marriott Hotel Kensington
Address: 147 Cromwell Road, London, united-kingdom
Telephone: +44-204-505-9777
Rating: 4.1

Kensington, London, United Kingdom

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About London Marriott Hotel Kensington

location

The hotel is in central London, conveniently located right next to Earls Court Exhibition Centre, 600 m away, and the Olympia Conference Centre. The property is a short walk from Knightsbridge's shops and museums and Earl's Court underground station.

facility

216 non-smoking rooms, including 11 junior suites, 3 suites, 160 single rooms and 21 double rooms, are located on 8 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a sauna.

meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte.

Amenities at London Marriott Hotel Kensington

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Continental Breakfast
Sport/Entertainment
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  Aerobics
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  Golf
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  Gym
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna

Location

Around this property:

Public Transport

200 m

City Centre

200 m

Tourist Centre

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

963

Very Good

767

Average

313

Poor

108

Terrible

Recent Reviews: 2225

User:MartinJamieEdwards
Trip type: Couples
Excellent Hotel & Location.
11 Apr 2026
We visited for my 50th Birthday celebrations! From when we arrived we were greeted by a young gentleman called: Harvey!He was extremely friendly & very professional & a absolute credit to the Marriott Hotel….The Hotel was spotlessly clean & in a extremely good location for x2 Tube Stations.I would also certainly recommend the breakfast in the morning, was very hot & freshly cooked throughout.
User:Roger L
Trip type: Solo travel
Terrible rude doorman
09 Apr 2026
I was in a taxi and had to stop for a quick bathroom break at the Marriott. Being a long time Marriott member (lifetime Titanium for reference) I’ve always found the staff welcoming. But there was a doorman that was so rude to me and the taxi driver. It publicly displays 10 mins waiting time and we were there for 5 mins. When I came out he berated us. You can always speak nicely but no need to use vulgar words against the driver and myself Harvey C, Guest Services / Front Office at London Marriott Hotel Kensington, responded to this review Thank you for sharing your feedback, and please accept our apologies for the experience you described.We are very sorry to hear about the interaction with our doorman, as this is not the level of service or professionalism we expect from our team. We fully agree that all guests — and drivers — should be addressed with courtesy and respect at all times.Please be assured that we will look into this matter internally and address it with the relevant team members to ensure our standards are upheld going forward. We truly appreciate you bringing this to our attention and value your long‑standing loyalty to Marriott.Kind regards,Management TeamLondon Marriott Hotel Kensington
User:moon l
Trip type: Couples
Weekend stay
29 Mar 2026
We stayed this weekend for an event in London.Staff were helpful, the room was ready when we arrived a little early. Clean,nice modern room and a comfy bed.Great location for Olympia
User:Nancy W
Trip type: Couples
Great front desk staff!
10 Mar 2026
Fatima, at the front desk, is a gem! When we checked into the hotel, jetlagged, she welcomed us warmly and acknowledged our Marriott status. She asked if she could take a moment to see if there was an upgrade available. We agreed. And were shocked when she checked us into a presidential suite. Separate living room, dining room, sleeping quarters and a bathroom with a tub and separate shower. What a beautifully designed room. Very spacious! Fatima went above and beyone!
User:sandrafZ5462DY
Trip type: Solo travel
Excellent location for London and clean and comfy.
28 Jan 2026
Super location for London visit with very close proximity to tube (underground). If you have Marriott status - congrats as the Lounge serves terrific food from 5pm to 7pm - it was enough for dinner plus complimentary wine and beer. Although Lounge doesn't serve breakfast - the coffee is open 24/7. Rooms are large and very clean. Quiet and restful sleep.