easyHotel London City Shoreditch

Recent Reviews: 469

• User:Adam S

  Trip type: Family

  Clean and compact budget hotel, with a VERY uncomfortable bed.

  14 Jun 2026

  It’s budget, so we were fully aware to have relatively low expectations.The pros ✅:- Clean and tidy- Towels (ask for fresh ones if needed)- USB charging ports in room- Friendly staff- Free tea and coffee in the lobby- Air conditioning (works very well)- TV - Close to Old Street Tube Station - Lots of shops / restaurants nearby- Free WiFi - Hairdryer available from reception- Check-out 11amThe cons ❌:- The bed is the hardest, most uncomfortable thing I’ve ever slept on. I hardly slept the first night. Reception did give us some extra duvets to line it with but didn’t really make a difference. This would be the only reason I wouldn’t return to an EasyHotel- The toilet paper is VERY thinOverall: All in all this is a nice budget hotel, would I return? Unfortunately not, the bed was like concrete and made my already bad back even worse. I believe they have changed all the mattresses recently to these rock solid ones, sadly a good nights sleep is needed after exploring London all day - which we didn’t get. If the bed was comfier we would come back for sure, until then it’s a no from us sadly!

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• User:Muma P

  Trip type: Business

  Hmmmmm

  08 Jun 2026

  My initial impressions of this hotel were less than favorable. To start, the coffee machine was out of order, but I chose not to complain since worse things happen in life. After a three-hour journey, all I wanted was to drop off my bags and settle in. At the reception, a gentleman handed me my room key and requested my passport, as if I had intentionally traveled from Australia to London for a holiday at a budget hotel. In reality, it was booked through my work and paid for by them. Upon entering my room, I found it to be a small box with no window, just a large hollow space in the ceiling; it resembled a prison cell that had seen better days. After a restless night, feeling itchy all over, I went about my work duties. On the second day, the coffee machine was finally fixed, so I decided to grab a coffee, but no milk came out. I called the receptionist for assistance, and when he opened the machine, I was greeted by the sight of a moldy, congealed blob of milk that was too foul for my sensitive stomach, so I declined the coffee. Returning to my luxurious half-star prison cell, I noticed something scurrying across my white bed—a silverfish. I grabbed the remote control and attempted to squash it, but to my surprise, it bounced back and scuttled down the headboard where my head had been resting all night, causing me to feel utterly disgusted. I looked in the mirror and saw large lumps and bites all around my neck and head. Visiting the Everglades was never on my bucket list, nor was being bitten by tiny creepy crawlies while I slept. While the camping experience was enjoyable and the staff were nice, I regrettably will not be returning.

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• User:Robplace1

  Trip type: Business

  Limited mobility room

  27 Apr 2026

  This is the second time ive stayed here, while working. I was very happy with my first stay. I understand this is a budget hotel. I choose to stay budget and there are a few choices of hotels that are reasonably priced, clean and tidy. This one is clean and tidy and a budget price. I checked in this evening and as part of the budget offering I expected, and was given, a room that is designed for people with limited mobility. Usually the significant difference is the wet room shower, no problem. The room had a clear lack of anything in it other than a bed. No small table, but what I thought was a mistake, no hangers, hooks or space at all to put clothes down, or hang up. Only options, on the floor or on the bed. When I pointed this out at reception, I was told that this is because its a room designed for disabled people. Do people with limited mobility have no desire to hang clothes or should we expect the floor to be appropriate for clothing? The advice i was given at reception was to leave my clothes in my bag. For me, quite an annoying inconvenience, for a disabled person, I'd feel discriminated that I had my right to hang my clothes up removed OLD STREET, General Manager at easyHotel London City Shoreditch, responded to this review Dear Robplace,Thank you for your feedback and for choosing to stay with us again.We sincerely apologise for the inconvenience you experienced with the room setup. We understand your frustration, and your comments regarding the lack of storage and hanging space are completely valid. This is certainly not the experience we want to provide, and we regret the response you received at reception.Your feedback has been shared with the relevant team for review, as we continuously work to improve our facilities and guest experience.We truly appreciate your comments and hope to welcome you again for a more comfortable stay.Kind regards,Reception TeameasyHotel London City Shoreditch

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• User:Carl G

  Trip type: Couples

  Great stay – friendly staff and perfect location

  03 Apr 2026

  First of all, I would like to say thank you for a great stay. The staff were extremely welcoming and friendly throughout our entire visit.We arrived late on a Monday evening, but it was not a problem at all since the reception is open 24/7 and there was always someone available to help.For anyone considering this hotel, I would definitely recommend it. There is a bus stop right outside the door, and you can easily take the bus directly to places like Big Ben and Oxford Circus. The underground station is also only about a 10-minute walk from the hotel.The room is quite small with just a bed and a bathroom, but we knew that in advance and it didn’t bother us since we didn’t spend much time in the room.Overall, a great experience – 5 stars from us! ⭐️⭐️⭐️⭐️⭐️ OLD STREET, General Manager at easyHotel London City Shoreditch, responded to this review Dear Carl,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Kind regards,easyHotel Team Shoreditch

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• User:LOVECATS1111

  Trip type: Solo travel

  Superb stay at the City of London branch of Easy Hotel 🧡

  14 Mar 2026

  Get a ensuite room with a window ✅💯✨ OLD STREET, General Manager at easyHotel London City Shoreditch, responded to this review Dear Guest, Thank you very much for choosing us during your stay in London. Also, thank you for taking your time to leave us a review, it helps us to improve our services. We are very happy to see that you have enjoyed your stay with us. All our team work very hard everyday to ensure an excellent service to all our guests, and after your review, we can see we have covered your expectations. We hope to welcome you back again very soon! Kind regards,Reception Team easyHotel London City Shoreditch

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