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The Charm Resort Phuket

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The Charm Resort Phuket

locationPatong, Phuket

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About The Charm Resort PhuketAbout The Charm Resort Phuket

Location

Centrally located in Kathu, this resort is just a few steps from the sandy beach.

Facility

The resort has a lift and features 246 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

The rooms have a living room, a kitchen and a bathroom, as well as air conditioning and central heating. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available at the resort. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. With golf available, active guests can exercise to their heart's content. Water sports enthusiasts are offered diving. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. A spa, a sauna and hydrotherapy treatments are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner are available. The menu also offers diet meals and children's meals. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at The Charm Resort Phuket Amenities at The Charm Resort Phuket

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

622

Very Good

401

Average

184

Poor

73

Terrible

77

Recent Reviews: 1357

  • User:Kamolwan K

    Trip type: Couples

    Good Experience vacation

    rating16 Mar 2026

    Room 4519. From my experience as a guest, the first thing I want to tell others is that this hotel collects a security deposit in cash; they no longer accept credit cards. I would advise other guests to prepare cash in advance before checking in. This deposit will be returned upon check-out. Everything else – the room, the staff, the location – is great. This was our third time staying here with my partner.ห้อง 4519 จากประสบการณ์ผู้เข้าพักสิ่งแรกที่อยากจะบอกคนอื่นๆเลยคือโรงแรมนี้เก็บเงินค่ามัดจำ(Security deposit)ห้องเป็นเงินสดไม่รับเป็นเครดิตการ์ดแล้ว ซึ่งอยากให้แขกผู้เข้าพักคนอื่นๆเตรียมเงินสดไว้ล่วงหน้าด้วยก่อนมาเช็คอิน เงินที่เราหมายถึงในที่นี่คือเขาจะคืนเงินนี้กับเราตอนเช็คเอ้าท์ อย่างอื่นห้องพัก พนักงาน ที่ตั้ง ทุกอย่างโอเคหมด เพราะเรามาพักที่นี่กับแฟนเป็นครั้งที่สามแล้ว Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket, responded to this review Dear Kamolwan K,Thank you for the 5 - star review. We’re glad to hear you enjoyed your experience and appreciate you taking the time to share it. We are delighted to hear that you had such an enjoyable stay and that our unique room, attentive staff and location were particular highlight for you. Thank you for being such a loyal customer over the years! We truly appreciate your continued trust in us and your kind words. We appreciate you and look forward to serving you again.Sincere regards,

  • User:halone

    Trip type: Couples

    Helpful Staff and Good Breakfast, But Noisy and Poor WiFi

    rating25 Feb 2026

    Staff were helpful and allowed us to stay in one room across multiple reservations. Breakfast had good variety.However, the location, while near Patong Beach, is far from most attractions — taxis required everywhere. Pool access rooms lacked atmosphere. WiFi was very unstable.Noise from nearby bar continued until 2–3 AM. Shower temperature fluctuated constantly. Mosquitoes and ants in the room. Also, unusual request for $100 cash deposit.Good service staff, but property needs improvement. Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket, responded to this review Dear Halone,We appreciate your feedback and we’re glad to hear our team and breakfast left such a positive impression on you during your stay. However, we regret that you found our location not much convenient to your plans and the slow wifi connectivity comment is important to us, as we are always looking for ways to enhance our guest experience. We are also very sorry your stay was disrupted from the late-night noisy guests. We understand your frustration, and we are grateful for your patience. We are also sorry for the disappointment with the incidental hold from your credit card as you expected, we are always trying to avoid blocking or holding any amount on guest’s card as this will be uncomfortably taking sometimes 2-3 weeks to be refunded back to the holder and the length of the funds depends on the bank policy. We truly regret this was not communicated to you while checking in. We value your insights and are committed to enhancing our guest experience. We hope you'll consider giving us another chance to provide a more comfortable stay in the future.Sincere regards,

  • User:Travel28101690080

    Trip type: Friends getaway

    Comfort stay

    rating14 Feb 2026

    Lovely helpful staff. Comfortable rooms matresses are so comfortableLovely roof top and food Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket, responded to this review Dear Travel28101690080,Thank you for sharing your lovely review with us. We are delighted to hear that you had a comfortable stay with us, and that the highlight of your stay were helpful and attentive team, comfortable rooms and stunning rooftop pool. I will share your compliments with the rest of the team. We truly hope to have the pleasure of welcoming you back again in the near future.Sincere regards,

  • User:Jimmy h

    Trip type: Friends getaway

    Top top hotel with golf package

    rating09 Feb 2026

    Went on a golfing holiday package with the charm resort our hotelGreat rooms, top deck swimming pool and amenities. Staff were so friendly. Will want to return in the future Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket, responded to this review Dear L4831HDjimmyh,We appreciate your kind words about our comfy rooms and stunning rooftop pool. We are so happy to hear that you enjoyed the extra touches that make The Charm Resort Phuket for a great golf vacation destination away from home and that our team provided you with the best customer service. We are so thankful that you continue to choose The Charm Resort Phuket when you are visiting Phuket and Patong for your great golf holiday again! See you soon!Sincere regards,

  • User:Nicholas M

    Trip type: Solo travel

    Brilliant hotel

    rating02 Feb 2026

    Had a wonderful stay at the charm great accommodation and spotless. Excellent restaurant and food brilliant friendly staff Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket, responded to this review Dear Nicholas M,Thank you very much for your positive review! We are so glad you enjoyed our food offering, overall cleanliness and lively attentive team. Your kind feedback truly means a lot to our team, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back to The Charm Resort Phuket again soon for another great stay.Sincere regards,

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