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Chiang Mai City, Chiang Mai, Thailand Share this Deal
About Shangri-La Chiang MaiThis city hotel is located on Chang Klan Road, which is within easy walking distance of the city's famous Night Bazaar and boutique stores. Situated in a lush garden setting, the hotel enjoys close proximity to fascinating museums (including Chiang Mai’s National Museum), cultural centres, soft-adventure excursions (like the Night Safari and the Zoo) and Chiang Mai's numerous temples, shops and art galleries. Chiang Mai International Airport can be reached in just 10 minutes by car.
The hotel has 3 lifts and features 281 double rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and beach volleyball are available. With windsurfing and diving available, the hotel also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment.
Dining facilities include a restaurant, a dining room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.
Amenities at Shangri-La Chiang MaiFacilities
Air conditioning
Bar(s)
Bicycle Cellar
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
TV Room
Waterslide
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Breakfast Buffet
Set menu dinner
Set menu lunch
Sport/Entertainment
Aerobics
Children's Entertainment
Children's Pool
Gym
Indoor Pool
Jacuzzi
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Table Tennis
Tennis
Location
User Rating & Reviews
Excellent
2515
Very Good
689
Average
195
Poor
59
Terrible
51
Recent Reviews: 3509
User:Lee B
Trip type: Couples
Short stay but super impressive hotel
22 Sept 2026
User:Miami1234534439
Trip type: Couples
Great hotel, but location is so so…
20 Sept 2026
User:Fearless566975
Trip type: Couples
Great stay at Shangri La Chiang Mai!!!
16 Sept 2026
User:yuryeuski
Trip type: Friends getaway
We celebrated Christmas morning brunch with friends at Shangri-La Chiang Mai
13 Sept 2026
User:jamesmI1151ZZ
Trip type: Business
Excellent hotel and staff!
13 Sept 2026
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