Mercure Bangkok Siam

Name: Mercure Bangkok Siam
Address: 927 Rama 1 Road, Wangmai, Bangkok, thailand
Telephone: +44-204-505-9777
Rating: 4.4

Siam-Ratchadamri, Bangkok, Thailand

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About Mercure Bangkok Siam

location

This hotel is located right in the heart of Bangkok.

facility

The hotel has a lift and features 189 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including golf, a gym, callisthenics, aerobics and a spa.

meals

Various dining options are available, including a restaurant, a dining room and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Mercure Bangkok Siam

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  ALLSAFE (Accor/Bureau Veritas)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Gym
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  Indoor Pool
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  Number of Pools
- -
  Outdoor Pool(s)
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  Parasols
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  Sun loungers
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  Sun terrace

Location

Around this property:

Centre

5000 m

Airport

24000 m

Airport

29000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1721

Very Good

1256

Average

279

Poor

Terrible

Recent Reviews: 3365

User:oeyydnew
Trip type: Family
Great Location, Friendly Staff
20 Jun 2026
I had recently stayed in the Superior Queen Room for 7D6N with the first 2 nights as 2 guests and the remaining 4 nights as 3 guests.Overall, we had a pleasant stay. All the reception, housekeeping and concierge staff were exceptionally friendly, warm and helpful throughout our stay.The room is not particularly large but the size is reasonable and comfortable enough. Cleanliness was also good. However, the pillows were a disappointment as they were far too soft. We requested firmer pillows but were still very soft. For the third guest, the additional bed was converted from the sofa,which was not very ideal. It would be much better if the hotel could provide a proper rollaway bed instead.The breakfast buffet was excellent with a good variety of tasty food. Breakfast starts at 6AM, and all the dishes were already fully prepared and available right on time which we really appreciated.The hotel's location is also very convenient. There is an escalator to the National Stadium BTS Station just to the right of the hotel entrance, making it extremely easy to get around. There is also a 7-Eleven on the ground floor of the hotel. Although it is small, it carries sufficient essentials. For more options, there is a larger 7-Eleven less than a 2-minute walk away on the left side of the hotel entrance.One thing to note is that Ibis and Mercure share the same ground floor but the Mercure check-in lobby is located on Level 9.Despite the soft pillows and less-than-ideal extra bed, the excellent staff, great breakfast and convenient location made for an enjoyable stay overall. Orawan Vicharnarong, General Manager at Mercure Bangkok Siam, responded to this review Dear Oeyydnew,Thank you very much for taking the time to share such detailed feedback following your recent stay with us.We are truly delighted to hear that you had an overall pleasant stay and that our teams made a positive impression with their friendliness and helpful service. It is also great to know you enjoyed our breakfast selection and found our location convenient, especially with easy access to BTS and nearby facilities.At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. We are sorry that the pillows provided were not comfortable despite your request, and that the additional bedding arrangement was not ideal. Please be assured that your comments have been shared with our Housekeeping team for further review and improvement.We also appreciate your constructive feedback regarding room comfort and will take it into consideration as part of our ongoing efforts to enhance guest experience.Thank you once again for your valuable comments and for highlighting both the strengths and areas for improvement. We truly hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Yours sincerely,Orawan VicharnarongGeneral Manager
User:Sean M
Trip type: Family
Wonderful experience made better by a wonderful team!
12 Jun 2026
This was my family’s first time visiting Thailand, and the team at Mercure Bangkok Siam made the arrival unforgettable. From the moment we walked in, the welcome was warm, friendly, and full of genuine hospitality.I want to give special recognition to Proud and Ellie on the front desk. They were both brilliant, but Proud deserves an extra mention — she was fantastic with our two young children, instantly putting them at ease after a long journey. Her kindness, patience, and natural way with kids made a huge difference and set such a positive tone for the start of our stay.Check‑in was smooth, efficient, and personal. Proud and Ellie struck the perfect balance of professionalism and warmth, and it truly felt like we were being welcomed into a home rather than just a hotel.A wonderful start to our trip, thanks to a wonderful team.Thank you and see you again soon. Orawan Vicharnarong, General Manager at Mercure Bangkok Siam, responded to this review Dear seanmV8768TH,Thank you for choosing Mercure Bangkok Siam for your family's first visit to Thailand and for sharing such a thoughtful review.We are delighted to learn that your arrival experience left such a positive impression. Creating a welcoming and comfortable atmosphere from the moment our guests arrive is something we take great pride in, and it is wonderful to know that our team succeeded in making your family feel at home.Your recognition of Proud and Ellie is sincerely appreciated. We are especially pleased to hear how Proud's caring and attentive approach helped your children settle in after their journey. Moments like these truly reflect the genuine hospitality that we strive to deliver, and we will be delighted to share your kind words with both team members.It is also rewarding to know that you found the check-in process smooth, efficient, and personalized. Feedback such as yours is a great encouragement to our team and motivates us to continue creating memorable experiences for our guests.Thank you once again for your generous comments and we look forward to welcoming you back for another memorable stay very soon.Yours sincerely,Orawan VicharnarongGeneral Manager
User:OneLena
Trip type: Solo travel
Quiet rooms in the heart of the city
28 May 2026
Located right next to Exit 1 of National Stadium BTS, the hotel is right in the middle of the shopping district, yet the rooms are quiet, giving me a really good rest both day and night.Breakfast is a really huge spread of Thai and international food. My favourites are the blueberry yogurt, fresh fruit and salad. I love the way the perishables are kept fresh and cold in fridges, so it doesn't spoil so easily.Here's the staff who made my stay absolutely wonderful: Snooker, Joy, Sakky and Trainee Beam at Eight Restaurant; Dej at the Concierge at Level 1.I am definitely going to stay here again! Orawan Vicharnarong, General Manager at Mercure Bangkok Siam, responded to this review Dear OneLena,Thank you very much for sharing such a wonderful and detailed review of your stay with us.We are delighted to hear that you enjoyed the quietness of our rooms despite our central location next to National Stadium BTS Station, as well as the convenience of being in the heart of the shopping district. It is also great to know that you had a pleasant and restful stay both day and night.We are especially pleased that you enjoyed our breakfast selection and appreciated the freshness and quality of the food offerings. Your kind words about your favorite items are truly appreciated.Most importantly, we are very happy to hear your compliments for our team members at Eight Restaurant and Concierge. We will certainly share your kind recognition to our staffs, as it will mean a great deal to them.Thank you once again for your support and for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay very soon.Yours sincerely,Orawan VicharnarongGeneral Manager
User:Peanut-Bb
Trip type: Couples
Breakfast time
12 May 2026
Actually I be here for breakfast only. K.Namkhing and K. Pond really friendly and warm welcome. They are arranged suitable seats for us and quickly clear our table. They always smile and ask for assistance during 2 days of our breakfast there. 🙏 Orawan Vicharnarong, General Manager at Mercure Bangkok Siam, responded to this review Dear Peanut-Bb,Thank you for sharing your wonderful feedback regarding your breakfast experience with us. We are delighted to hear that and made such a positive impression during your visits. It is great to know that their warm hospitality, and friendly service helped make your breakfast enjoyable over the past two days. Your kind words and recognition of their smiles and attentiveness truly appreciate by the team.Thank you once again for your feedback and we look forward to welcoming you back again soon for another pleasant breakfast experience.Yours sincerely,Orawan VicharnrongGeneral Manager
User:Ampika G
Trip type: Family
Good hotel and nice lovation
02 May 2026
The hotel is modern and conveniently located near the BTS, making travel easy. The rooms are clean, and the staff—especially Nong Aaharn Chao and Nong Namkhing—provided excellent service at breakfast. I was very happy to stay here. Orawan Vicharnarong, General Manager at Mercure Bangkok Siam, responded to this review Dear ampikag,Thank you very much for your kind review and perfect rating. We are delighted to hear that you enjoyed our modern hotel, convenient location near BTS, and clean rooms. It is especially rewarding to know that our team members at breakfast, Nong Namkhing, made your stay more enjoyable with their excellent service. We will be sure to share your kind words with them as it will serve as encouragement to our team to continue provide excelence service.We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay very soon.Yours sincerely,Orawan VicharnarongGeneral Manager