Mandarin Oriental Bangkok

Name: Mandarin Oriental Bangkok
Address: 48 Oriental Avenue 10500 Bangkok, Bangkok, thailand
Telephone: +44-204-505-9777
Rating: 4.8

Riverside, Bangkok, Thailand

Share this Deal share

About Mandarin Oriental Bangkok

location

This city hotel is situated in the centre of Bangkok; Silom Road is 5 minutes' walk away, Sukumvit Road is 20 minutes away by Sky Train, and Siam Square is 10 minutes away by Skytrain. A number of shopping centres lie within easy reach of the hotel, including 3 that can provide anything guests may need: Siam Paragon, Central Chidlom and Emporium; they are 10, 15 and 20 minutes away by Skytrain respectively. Don Muang-Bangkok Airport is approximately 30 km from the hotel and Suvarnabhumi International Airport is around 40 km away.

facility

The hotel has a lift and features 374 rooms. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments, Ayurveda treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mandarin Oriental Bangkok

Facilities
- -
  24-hour reception
- -
  Air conditioning
- -
  Bar(s)
- -
  Café
- -
  Car Park
- -
  Conference Room
- -
  Currency Exchange
- -
  Disability-friendly
- -
  Games room
- -
  Garage
- -
  Hairdresser
- -
  Hotel Safe
- -
  Kids Club
- -
  Laundry Facilities
- -
  Laundry Service
- -
  Lifts
- -
  Medical Assistance
- -
  Pets
- -
  Restaurant(s)
- -
  Restaurant(s) with non-smoking area
- -
  Restaurant(s) with smoking area
- -
  Room Service
- -
  Shops
- -
  Wifi
Hygiene
- -
  Contactless payment
- -
  Enhanced cleaning programme
- -
  Hand sanitiser
- -
  Health checks on staff
- -
  Mandatory mask-wearing
- -
  Packaged meals
- -
  Protective equipment for employees
- -
  Protective equipment for guests
- -
  Protective hygiene screens
- -
  Protective masks for guests
- -
  Social distancing regulations
- -
  Time interval between room bookings
- -
  Use of commercially available disinfectants
Meals
- -
  Special Diet
- -
  Special Offers
Sport/Entertainment
- -
  Aerobics
- -
  Children's Entertainment
- -
  Children's Pool
- -
  Cycling/Mountain Biking
- -
  Gym
- -
  Jacuzzi
- -
  Massage
- -
  Number of Pools
- -
  Outdoor Pool(s)
- -
  Parasols
- -
  Sauna
- -
  Steam bath
- -
  Sun loungers
- -
  Sun terrace
- -
  Tanning Studio/Solarium
- -
  Tennis

Location

Around this property:

Centre

5500.0 m

Airport

27500.0 m

Airport

34000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

5610

Very Good

599

Average

169

Poor

Terrible

Recent Reviews: 6512

User:iamtongta
Trip type: Friends getaway
A Legendary Icon Shadowed by a Chaotic Breakfast Disaster
29 Jun 2026
Mandarin Oriental Bangkok has been on my bucket list for years. With its legendary reputation for timeless elegance, impeccable service, and nearly 150 years of hospitality, I arrived with exceptionally high expectations. For much of our stay, the hotel reminded me exactly why it remains one of the world's great luxury properties.From the moment we arrived, every interaction felt warm, polished, and genuinely sincere. A special mention goes to Khun Tukk, our floor butler, whose kindness, professionalism, and attention to detail were outstanding. She delivered the level of intuitive service that guests expect from a hotel of this calibre.The property itself is magnificent. It beautifully preserves its heritage while maintaining an understated sense of luxury that never feels excessive. Despite welcoming hotel guests, afternoon tea visitors, and restaurant patrons throughout the day, the public spaces remained calm, elegant, and remarkably well managed.Unfortunately, breakfast became the one experience that overshadowed everything else.I completely understand the appeal of riverside dining, and the setting along the Chao Phraya River is undeniably beautiful. However, luxury hospitality is about far more than a beautiful view. Guests also expect comfort, cleanliness, and an environment where they can enjoy their meal without distraction.The breakfast venue felt far too exposed to the surrounding environment. Flies were constantly hovering around the dining area, while pigeons repeatedly flew into the restaurant and landed close to occupied tables. Throughout breakfast, staff were forced to chase birds away every few minutes, and several international guests nearby appeared visibly uncomfortable when pigeons approached their tables while they were eating.This was not simply an inconvenience—it was a hygiene issue that felt entirely out of place at one of the world's most respected luxury hotels.The breakfast service itself was equally inconsistent. We ordered two different Eggs Benedict but received identical dishes instead. After informing the staff, another plate arrived, leaving us with considerably more food than we had ordered. We also ordered two glasses of Prosecco, which only arrived after nearly twenty minutes—and only after we followed up with the staff. Waiting that long for drinks while sitting in Bangkok's morning heat diminished what should have been a relaxed and enjoyable start to the day.I was also surprised by the level of grooming among some members of the breakfast team. While I appreciate that the riverside restaurant adopts a more relaxed atmosphere, personal presentation should still reflect the standards of an internationally recognised luxury hotel. Details such as these may seem small, but they are precisely what distinguish exceptional hospitality from ordinary service.What makes this experience particularly disappointing is that none of these issues appear difficult to resolve. Better operational management, improved pest control, and greater attention to consistency would dramatically improve the guest experience.Mandarin Oriental Bangkok remains an extraordinary hotel with remarkable people, beautiful architecture, and a well-earned global reputation. That is precisely why the breakfast experience was so disappointing. When a hotel has spent generations defining luxury hospitality, every detail matters.I genuinely wanted to leave remembering the impeccable service, the beautiful surroundings, and the hotel's rich heritage. Instead, the final memory of our stay was watching staff chase pigeons away from breakfast tables while waiting twenty minutes for two glasses of Prosecco.For a hotel of this stature, guests should leave remembering excellence—not exceptions. MOBangkok Deputy General Manager, Other at Mandarin Oriental, Bangkok, responded to this review Dear iamtongta,Thank you for sharing your detailed review of your recent stay at Mandarin Oriental, Bangkok. We’re truly grateful for your kind words about the warm and polished interactions, especially your recognition of Khun Tukk’s exceptional service, as well as your appreciation for the hotel’s rich heritage. It’s wonderful to hear that much of your experience reflected the high standards you expected.However, we’re truly sorry to learn about the issues you faced during breakfast. Your observations about the venue's environmental conditions, and service inconsistencies are invaluable, and we recognize how these impacted your overall experience. Please rest assured that your feedback will be shared appropriately, as we continually strive to improve and uphold the level of excellence synonymous with our reputation. Thank you again for your thoughtful review. We hope to have the opportunity to welcome you back in the future.Best regards, Alex Huels Deputy General Manager
User:337ngs
Trip type: Friends getaway
Relaxing, chill, warming, friendly
20 Jun 2026
Every time I stay at Mandarin Oriental, it feels just like coming home. During my recent stay at Mandarin Oriental Bangkok, I was especially touched by the warm hospitality of the staff. I would like to extend my heartfelt thanks to Guest Relations Kazui Islikana and butler wilailak for their outstanding service. I truly look forward to returning again soon. MOBangkok Deputy General Manager, Other at Mandarin Oriental, Bangkok, responded to this review Dear 337ngs,Thank you for your wonderful review on TripAdvisor. We're delighted to hear that your stay felt like coming home and that our team, especially Kazumi and Wilailak, made your experience memorable with their warm hospitality. Your feedback is greatly appreciated, and we hope to welcome you back again in the future. Best regards, Alex Huels Deputy General Manager
User:Petch A
Trip type: Solo travel
Excellent stay by the river
16 Jun 2026
Excellent service from reception and butler. Super-efficient laundry/dry cleaning service. I particularly enjoyed various drinks at Baan Phraya which elevated my experience during the dinner service. My special thanks to the valet service team working around the clock to ensure seamless arrival and departure. MOBangkok Deputy General Manager, Other at Mandarin Oriental, Bangkok, responded to this review Dear petch-traveller,Thank you for your wonderful feedback on TripAdvisor. We’re delighted to hear that you enjoyed the service from our reception, butler, and valet teams, as well as the efficient laundry service. It's great to know the drinks at Baan Phraya added to your dining experience. We truly appreciate your kind words and hope to welcome you again in the future. Best regards, Alex Huels Deputy General Manager
User:BharatpurAnirudh
Trip type: Family
Excelllent FnB and Service
16 Jun 2026
The food and beverage offerings in this hotel are just fantastic. excellent in all restaurants. bamboo far has some of the finest cocktails we have ever enjoyed. the afternoon tea at author's lounge is a must try. MOBangkok Deputy General Manager, Other at Mandarin Oriental, Bangkok, responded to this review Dear BharatpurAnirudh,Thank you for your wonderful review and perfect score on TripAdvisor. We are thrilled to hear you enjoyed the food and beverage offerings throughout the hotel, including the fantastic cocktails at The Bamboo Bar and the afternoon tea at The Author's Lounge. Your kind words mean a lot to us, and we hope to welcome you back again soon.Best regards, Alex Huels Deputy General Manager
User:GoPlaces49011389024
Trip type: Couples
An exceptional hotel and one of the finest hospitality experiences we have ever had
12 Jun 2026
An exceptional hotel and one of the finest hospitality experiences we have ever had.From the moment we arrived, everything felt effortless. The service is truly world-class — warm, attentive, and incredibly professional without ever feeling formal or distant.The property itself is beautiful, blending timeless elegance with a sense of history that you can feel throughout the hotel. The riverside setting is stunning, offering a peaceful escape from the energy of Bangkok.The rooms are immaculate, the restaurants are outstanding, and every detail has clearly been considered with great care. What impressed us most was the genuine hospitality of the staff, who made us feel welcome at every moment of our stay.Mandarin Oriental Bangkok is more than just a luxury hotel — it is a destination in itself and a place that perfectly represents the best of Bangkok. We cannot wait to return. MOBangkok Deputy General Manager, Other at Mandarin Oriental, Bangkok, responded to this review Dear GoPlaces49011389024,Thank you for sharing your wonderful review on TripAdvisor. We are truly pleased to hear that your recent experience at Mandarin Oriental, Bangkok exceeded your expectations. Your kind words about the staff’s genuine hospitality and attention to detail mean a lot. We sincerely appreciate your thoughtful reflections and look forward to welcoming you back in the future.Best regards, Alex Huels Deputy General Manager