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Hometanzania

Dar Es Salaam Serena Hotel

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Dar Es Salaam Serena Hotel

locationDar es Salaam, Tanzania

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About Dar Es Salaam Serena HotelAbout Dar Es Salaam Serena Hotel

location

Located in Dar-es-Salaam, this urban hotel is ideal for business travellers.

facility

The hotel has 3 lifts and features 230 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Parasols on the terrace are also available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and golf are available. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Dar Es Salaam Serena Hotel Amenities at Dar Es Salaam Serena Hotel

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Lifts

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      Café

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      Small supermarket

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      Shops

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      Hairdresser

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      Bar(s)

    • -

      Restaurant(s)

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      Conference Room

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      Internet access

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      WLAN access

    • -

      Room Service

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      Laundry Service

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      Car Park

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      Kids Club

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      Laundry Facilities

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      Disability-friendly

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      Wifi

  • Beauty and Spa

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      Massage

  • Building Information

    • -

      Number of Rooms (total)

  • Category

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      Category (Official)

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      Category (Recommended)

  • Hotel Type

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      City Hotel

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      Conference Hotel

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      Business Hotel

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Protective masks for guests

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      Hand sanitiser

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      Sanitiser dispenser

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      Hygiene training for staff

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      Health checks on staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Time interval between room bookings

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      Protective equipment for guests

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Object Information

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      Fax

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      Telephone Hotel

  • Payment

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      American Express

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      VISA

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      MasterCard

  • Room Facilities

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      Bathroom

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      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Radio

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      Internet access

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      Minibar

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      Fridge

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      King-size Bed

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      Carpeting

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      Lounge

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      TV

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      Double Bed

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      Air conditioning (individually regulated)

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Pool bar

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      Parasols

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      Sauna

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      Diving

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      Windsurfing

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      Aerobics

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      Gym

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      Golf

    • -

      Children's Entertainment

    • -

      Tennis

    • -

      Number of Pools

    • -

      Aerobics

LocationLocation

Map preview

Around this property:

Beach

1000 m

Centre

1000 m

Airport

18000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

294

Very Good

394

Average

139

Poor

31

Terrible

16

Recent Reviews: 874

  • User:Hanspope D

    Trip type: Business

    Full Treatment and Service which offer

    rating08 Apr 2026

    Best best Services in This Hotel.

  • User:ukeje o

    Trip type: Business

    Good stay

    rating23 Feb 2026

    I had a particularly helpful experience with the concierge. Very helpful and polite Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you for your kind review. We are delighted to hear that you had such a positive experience with our concierge team. Providing helpful and courteous service is something we truly value, and your feedback means a lot to us. We hope to welcome you again soon.Kind Regards,Charles MbuyaGeneral Manager

  • User:Peter K

    Trip type: Family

    Exceptional service at Dar serena hotel

    rating08 Dec 2025

    The hotel is truly exceptional. The environment is beautiful, extremely clean, and well maintained. The food is delicious and of outstanding quality. I absolutely love Serena Dar es Salaam Hotel. Every staff member you meet is warm, cheerful, and provides excellent service. You are treated so well that you can’t regret but want to return again and again. I highly recommend that anyone visiting Dar es Salaam should stay at Serena Hotel or experience its services Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Mr. Peter,Thank you so much for taking the time to share this wonderful review. We are truly delighted to hear that you enjoyed our beautiful environment, cleanliness, and the quality of our food. It means a lot to know that our team’s warmth and service made your stay memorable.Your kind words inspire us to continue delivering exceptional experiences to all our guests. We are honored to be your hotel of choice in Dar es Salaam, and we can’t wait to welcome you back again and again.Thank you for recommending Dar es Salaam Serena Hotel.Kind Regards,Charles Mbuya,General Manager

  • User:TNJN79

    Trip type: Couples

    One night stay

    rating06 Nov 2025

    The staff was very nice as were the rooms. We enjoyed our visit in the Kibo bar and dinner at the Serengeti restaurant. The reason I rated the hotel with a 4 instead of a 5 was the location. It really was a short stay - less than 24 hours - but very comfortable. Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our friendly team, comfortable rooms, and your experience at the Serengeti restaurant and Kibo bar.We understand that our location may not have been ideal for your plans, but we’re glad your short stay was still comfortable and enjoyable. We truly appreciate your kind words and your rating. We hope to have the pleasure of welcoming you back for a longer visit in the future.Warm regards,Charles Mbuya,General Manager

  • User:Saif A

    Trip type: Couples

    Best hotel in Dar es salam by all means

    rating24 Oct 2025

    Best hotel in dar although under renovation no noise or disturbance. High quality comfortable beds and linen combined with massive breakfast and top notch service and other facilities. The reception are is big even one can hold business meetings. It jas excellent security. Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you consider us the best hotel in Dar Es Salaam. It’s great to know that you enjoyed our comfortable beds and high-quality linen, as well as our generous breakfast and attentive service.We truly appreciate your kind understanding regarding the ongoing renovations, we’re glad to hear it didn’t affect your stay. Your recognition of our spacious reception area, security, and overall facilities means a lot to our team.We look forward to welcoming you back soon for another outstanding stay.Warm regards,Charles MbuyaGeneral Manager

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