Hotel Alpenhof

Name: Hotel Alpenhof
Address: Matterstrasse 43, Zermatt, switzerland
Telephone: +44-204-505-9777
Rating: 4.7

Zermatt, Switzerland

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About Hotel Alpenhof

location

This hotel warmly welcomes guests in Zermatt.

facility

The hotel has 2 lifts and features 60 rooms, including 5 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available.

rooms

Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. With skiing and snowboarding opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.

meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hotel Alpenhof

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Currency Exchange
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
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  Half Board
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Outdoor Pool(s)
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  Sauna
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium

Location

Around this property:

Centre

400 m

Airport

131000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

847

Very Good

174

Average

Poor

Terrible

Recent Reviews: 1069

User:Tamara B
Trip type: Family
Fantastic family-run hotel in the Alps.
26 Jun 2026
Staying at this family-owned hotel was the best experience by far of anywhere we stayed in Switzerland. We truly cannot say enough about the incredible staff who make you feel... more »
User:Kristine A
Trip type: Family
Great homey hotel choice
26 Jun 2026
This hotel is situated in a quieter part of Zermatt, beside the river, but within a good 10minute walk to the train station. They also have free shuttle service if... more »
User:JoeV314159
Trip type: Couples
Perfect Location and Welcoming Service
26 Jun 2026
This hotel was a home away from home - a welcoming and caring environment. From the moment we walked up to the front desk to our departure, the services were... more »
User:Vegigal
Trip type: Couples
A great stay in a perfectly situated hotel.
26 Jun 2026
A really lovely central hotel. Very stylish in a traditional way. Plenty of choice at breakfast and nice that non dairy milk was on offer. My only small criticism was... more »
User:Julia G
Trip type: Couples
A lovely place to stay made even better by the friendly and accommodating staff!
26 Jun 2026
We really enjoyed our stay here. The rooms are comfortable and what a surprise to see The Matterhorn from our balcony! This hotel is just a few minutes from the... more »