AMERON Luzern Hotel Flora

Name: AMERON Luzern Hotel Flora
Address: Seidenhofstrasse 5, Lucerne, switzerland
Telephone: +44-204-505-9777
Rating: 4.2

Lucerne, Switzerland

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About AMERON Luzern Hotel Flora

location

This hotel is situated at the heart of Lucerne and close to the famous Chapel Bridge. Links to the public transport network can be reached in a few minutes on foot.

facility

The hotel has 161 rooms, including 10 single rooms and 126 double rooms, which are located on 5 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a complimentary babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide a selection of towels. The hotel has non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, canoeing, skiing, a gym, a sauna, a steam bath and hiking. A nightclub offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at AMERON Luzern Hotel Flora

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Salon
Business Center and Conferences
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  Business Center
Common Area
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  Library
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Skiing
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Closet
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  Fireplace
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Shopping
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  Souvenir shop

Location

Around this property:

Public Transport

300 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

499

Very Good

401

Average

109

Poor

Terrible

Recent Reviews: 1096

User:Jeanne C
Trip type:
Amaron Luzern Flora
Invalid Date
Lovely hotel close to attractions, train station and restaurants. All staff were extremely helpful.We ate in the restaurant for both breakfast & dinner during our stay, the food was wonderful. Michael John, Inhaber at AMERON Luzern Hotel Flora, responded to this review Thank you so much for this lovely review! We are delighted to hear that you enjoyed your stay with us and found our central location convenient for exploring Luzern.It's wonderful to know that our team was able to assist you throughout your visit - we take great pride in providing helpful and attentive service to all our guests.We're especially pleased that you experienced both our breakfast and dinner at BACiO della Mamma and that the food met your expectations. Our culinary team will be thrilled to hear this!We would be happy to welcome you back to Luzern anytime.Kind regards,Michael and the AMERON Hotel Flora team
User:634victorp
Trip type: Couples
Unmatched location
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Unmatched location, just behind the bridge and near the train station. The hotel is cool, they provide fizzy and still water station in the lobby. Check in and check out can be made through an app. Room was spacious and personnel very kind and helpful. You can buy a few tours from them directly. Breakfast is good (if included in your plan) Michael John, Inhaber at AMERON Luzern Hotel Flora, responded to this review Thank you so much for your fantastic review and for taking the time to share your experience with us!We are delighted to hear that you appreciated our central location right by the Chapel Bridge and close to the train station. This perfect starting point makes exploring Lucerne so convenient for our guests.We take pride in our modern amenities such as the water station in the lobby and the digital check-in/check-out options – it's wonderful to know you enjoyed these features. That our team could assist you and that you felt comfortable in your spacious room means a lot to us.We would be thrilled to welcome you back on your next visit to Lucerne!Kind regards,Michael and the AMERON Hotel Flora Team
User:sebjgreen
Trip type: Family
Good location. Clean. One annoyance….
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Hotel is in a great location. It’s just been redone so it’s fresh and clean. Nice decide. Friendly staff. Big underground car park. The only annoyance is that the fridge in the room, every hour, makes quite a loud noise for about 2 minutes. Woke me up every hour through the night. Michael John, Inhaber at AMERON Luzern Hotel Flora, responded to this review Thank you very much for taking the time to share your feedback about your stay with us! We're delighted to hear that you appreciated the great location, the fresh and clean rooms and the friendly staff.We truly appreciate your note about the refrigerator noise. Your feedback is valuable to us as we continuously work to enhance our guests' comfort and we'll certainly look into this issue with our technical team to ensure optimal performance of all room amenities in the future.We would be happy to welcome you back on your next visit to Lucerne.Kind regards,Jan and the AMERON Hotel Flora team
User:498pritis
Trip type: Family
Modern hotel very close to the Lucerne station and the Chapel Bridge
Invalid Date
Stayed at Ameron Hotel for three nights and had a very comfortable experience.The hotel is walking distance from the train station which was very convenient. Once we checked in they provided us with passes for bus and ferries which we could use within Lucerne. The room was quite cozy with modern amenities. One thing which was great about this hotel was its breakfast spread. Had good variery of cheese, breads, cakes, cereals etc. The hotel is very close to the ferry dock and bus stop hence travelling was very convenient. Its also stone throw away from the most popular tourist spot - The Chapel Bridge. We could go on an evening stroll to the bridge and walk alongside the lake as it was so close. Overall a great experience. Michael John, Inhaber at AMERON Luzern Hotel Flora, responded to this review Thank you so much for your wonderful review!We are delighted to hear that you had such a comfortable experience during your three nights with us. We take great pride in our central location – being close to the train station, the Chapel Bridge, and public transport really makes it easy for our guests to explore Lucerne.It's especially nice to read that you enjoyed our breakfast buffet with its variety. And that you were able to enjoy your evenings by the lake and at the Chapel Bridge – that's exactly what makes Lucerne so special!We would be happy to welcome you back on your next visit to Lucerne.Kind regards,Michael and the AMERON Hotel Flora team
User:Catherine G
Trip type:
Solo weekend trip
Invalid Date
I stay at the Ameron to spend the weekend. Hotel staff is very attentive and expalin me the details of my stay carefully. Hotel has a prime location and is in nice area. Michael John, Inhaber at AMERON Luzern Hotel Flora, responded to this review Thank you very much for your wonderful feedback about your weekend stay at the AMERON Hotel Flora!We are delighted to hear that you felt well taken care of and that our team provided you with attentive service. This is exactly what we strive for – offering each guest personal and warm hospitality. We also very much appreciate our prime location in this beautiful area and are pleased that you enjoyed it.We would be happy to welcome you back soon – whether for another relaxing weekend or any other occasion in Lucerne.Kind regards,Michael and the AMERON Hotel Flora Team