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Petit Palace Alcala

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Petit Palace Alcala

locationGran Via, Madrid

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About Petit Palace AlcalaAbout Petit Palace Alcala

Location

This hotel is located in Alcalá Street, close to the Puerta del Sol at the heart of the city and within a short distance of the historical centre of the city, which is the area of most interest to tourists, featuring many tourist sights and squares. It is just 100 m to Plaza de Cibeles, which is known as the "Paseo del Arte", with three of the city's most prominent museums situated here: the Museo del Prado, the Museo Tysen Bornemisza and the Centro de Arte Moderno Reina Sofía. It is just 2 minutes' walk to a range of entertainment venues; Madrid airport lies some 14 km away.

Facility

The hotel was built in 1920. 66 non-smoking rooms are located on 14 storeys and can be reached by 2 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

Dining facilities include a non-smoking restaurant, a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Petit Palace Alcala Amenities at Petit Palace Alcala

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Foyer

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Around this property:

Nightclub

100 m

Bars / Pubs

100 m

Shopping opportunities

500 m

Train Station

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

670

Very Good

460

Average

155

Poor

77

Terrible

52

Recent Reviews: 1414

  • User:kevinbE6773SY

    Trip type: Friends getaway

    Perfect venue for a city break

    rating27 May 2025

    Very well positioned hotel for a city break. Within walking distance of most attractions with good access to taxis, trains and buses. The hotel is very clean and tidy throughout. The tower rooms provided great views of the city. On our visit only one lift was working but didn't make getting up and d...
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  • User:Freedom10917970802

    Trip type: Solo travel

    Hits and misses

    rating27 May 2025

    I've stayed in this hotel twice. The first time was: upper floor room, big, spacious, excellent views out the windows with natural light. The breakfast was well stocked and maintained by hotel staff. So good, I decided to book a room again, but the most recent stay was average. Lower level room (302...
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  • User:Climber55339510365

    Trip type: Family

    Great location but tired hotel

    rating27 May 2025

    We stayed here for 4 nights as part of an interailing trip. The location was perfect. Just off the main square and easy to get everywhere. Staff were very nice. A small lounge area with a couple of sofas with free coffee and tea. We used it during a rainy day. Rooms were good but furnishing was very...
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  • User:383balasubramanianm

    Trip type: Couples

    There are better places than this

    rating27 May 2025

    A 4 star property, in the middle of the city, high price, what do you expect a good stay. Well the property is so old and it is renovated in bits and pieces. The pathway to rooms are so bad, the rooms are small, and the furnishings are old. The bathrooms are renovated but with no branded accessories...
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  • User:wkturtle

    Trip type: Solo travel

    Wish I could have stayed longer!

    rating27 May 2025

    Petit Palace AlcalaMadridI'd love to return!1001229857I chose this hotel for a 5-night stay in Madrid based on TripAdvisor reviews, location near the meeting place for my first tours, and photos of views from the breakfast room.NEGATIVES - all minor: The draperies were somewhat shabby in my room (40...
    Read more

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