NH Madrid Ribera del Manzanares

Name: NH Madrid Ribera del Manzanares
Address: Paseo de la Virgen del Puerto, 57, Madrid, spain
Telephone: +44-204-505-9777
Rating: 4.3

Arganzuela, Madrid, Spain

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About NH Madrid Ribera del Manzanares

location

Located in Madrid, this urban hotel has the perfect ambience for business travellers.

facility

The hotel has a lift and features 224 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Guests have a view of the city from the balcony or terrace, which are standard features of some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, cycling/mountain biking is also available. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte.

Amenities at NH Madrid Ribera del Manzanares

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Sauna
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  Gym
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  Events

Location

Around this property:

Centre

2500.0 m

Airport

21000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

962

Very Good

795

Average

136

Poor

Terrible

Recent Reviews: 1980

User:Gerryu2
Trip type: Couples
Great location and friendly staff
Invalid Date
Stayed here for 5 nights. A really lovely location with a riverside walk. Staff were very friendly and helpful. Especially Beatrice who arranged for an early check in and also sorted us with keeping our room on for a few hours on the last day. Our flight got cancelled and the hotel managed to book us in for another 2 nights. Breakfast selection was amazing with well presented tasty buffet options. We had dinner in hotel the first night but was a disappointment. The restaurant manager didn’t know the gluten free options. We eventually looked at the menus on the website to find out. Then my steak arrived without the mushroom sauce or the peas. Then it was brought back with the sauce but still no peas. My wife had finished her food by the time mine was brought back. Food and drinks were also quite pricy. Plenty of other eating options in the streets surrounding the hotel. The room was cleaned and made up every day. Overall, a lovely hotel that we would definitely return to.
User:Daniel T
Trip type: Solo travel
Disappointing.
Invalid Date
I should know by now to lower my expectations for any hotel anywhere, maybe I am just bad at choosing them. This place has 5 stars on the sign. It was adequate, the room was large but had three single beds that I did not request as a solo traveler. I don't need to hear what couples are doing in the room next to me, and could. The eggs are so undercooked at the otherwise large breakfast buffet, eat them at your own risk. If they are even ready when you arrive. The restaurant was mobbed.I asked for a taxi the night before I needed to leave for the airport, and again the next morning, there were none, eventually one arrived after multiple requests, and I am now late getting to the airport.This place markets itself as an adult, business hotel. The internet is next to useless and unsafe, there were screaming children at breakfast, and the staff did not clean my room the first day even though they saw me leaving and were still working in the next room.I suppose there are better choices, but I have run out of ideas about how to find them. It would be nice if hotels cared as much about their guests who pay their expenses as they do about making money. They rarely do. vVanesa Aranda, Other at NH Madrid Ribera del Manzanares, responded to this review Dear Guest,Thank you for taking the time to share your experience. We are genuinely sorry to learn that your stay did not meet your expectations or reflect the level of comfort and service we strive to provide.We regret that several aspects your experience affected your overall important it is for our guests, especially those travelling for business, to enjoy a comfortable, seamless and stress-free stay, and we are disappointed to learn that this was not that case during your visit.We appreciate your honest feedback and hope to have the opportunity to regain your trust and welcome you back in the future under better circumstances.kind regards,Vanesa Aranda ReinaQuality ManagerNH Madrid Ribera del Manzanares
User:Monica H
Trip type: Friends getaway
Excellent service
Invalid Date
We celebrated my daughter’s 18th birthday. It was a fantastic experience. Both the maître and the waitresses provided excellent service; they were attentive, polite and very friendly to everyone throughout.The food was of a high standard and plentiful. vVanesa Aranda, Other at NH Madrid Ribera del Manzanares, responded to this review Dear Guest,Thank you for choosing our hotel to celebrate such a special occasion. We are delighted to know your experience was fantastic and that our team’s attentive and courteous service contributed to a memorable celebration.It is wonderful to hear that you enjoyed the quality and abundance of the food. Providing warm hospitality and high standards is central to our service philosophy.We appreciate your feedback and look forward to the pleasure of welcoming you and your family again soon.Best regards,Vanesa Aranda ReinaQuality ManagerNH Madrid Ribera del Manzanares
User:Trek82133
Trip type:
Wonderful city break in Madrid
Invalid Date
The location is excellent, with direct access to the ribera del Manzanares - beautiful for walks and spending time outdoors. Good transport links into central Madrid too. The staff team very attentive and friendly. Overall, a lovely, calm environment. vVanesa Aranda, Other at NH Madrid Ribera del Manzanares, responded to this review Dear Guest,Thank you for sharing your experience with us. We are delighted to know you enjoyed the surroundings, convenient connectivity, and the warm attention from our team.Creating a calm and welcoming atmosphere is central to our service philosophy, and it is wonderful to hear this resonated with your stay. We appreciate your recommendation and support.We look forward to welcoming you again soon.Best regards,Vanesa Aranda ReinaQuality ManagerNH Madrid Ribera del Manzanares
User:ggvg
Trip type: Couples
Wonderful city break in Madrid
Invalid Date
The location is excellent, with direct access to the ribera del Manzanares - beautiful for walks and spending time outdoors. Good transport links into central Madrid too. The staff team very attentive and friendly. Overall, a lovely, calm environment. vVanesa Aranda, Other at NH Madrid Ribera del Manzanares, responded to this review Dear Guest,Thank you for sharing your experience with us. We are delighted to know you enjoyed our setting, convenient connections, and the attentive service from our team.Creating a calm and welcoming environment is central to our service philosophy, and it is wonderful to hear this came through during your stay.We appreciate your visit and look forward to welcoming you again soon.Best regards,Vanesa Aranda ReinaQuality ManagerNH Madrid Ribera del Manzanares