Eurostars Plaza Mayor

Name: Eurostars Plaza Mayor
Address: Calle Doctor Cortezo 10, Madrid, spain
Telephone: +44-204-505-9777
Rating: 4.1

Barrio de las letras, Madrid, Spain

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About Eurostars Plaza Mayor

location

This hotel is located in the heart of Madrid.

facility

The hotel has a lift and features 92 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. The hotel offers hiking.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Eurostars Plaza Mayor

Facilities
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  Air conditioning
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  Lobby
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Protective equipment for employees
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  First-aid services
Meals
- -
  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
- -
  Cafe
- -
  Restaurant
Object Information
- -
  Fax
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries

Location

Around this property:

Centre

650 m

Airport

16500.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

335

Very Good

410

Average

101

Poor

Terrible

Recent Reviews: 897

User:DayTrip57996938405
Trip type: Friends getaway
Central city hotel in touching distance of everything tourist
Invalid Date
Excellent hotel in a prime location in the centre of Madrid with all tourist spots extremely handy or various Metro stations yards away for access across city. Hotel is quiet, spotless and modern with lovely well maintained breakfast.Downside, no bar.
User:Anna D
Trip type: Couples
Recommend!
Invalid Date
Perfect location, brilliant albeit small breakfast, very clean and great staff. Will stay here again!
User:GemstarM
Trip type: Couples
Birthday break
Invalid Date
Excellent location. Staff are friendly and helpful. Breakfast is really good. The coffee and pastries are amazing! No bar at night but just outside to the left is a lovely pub with great food. Also a fiver minute walk and you are in the heart of Madrid s eateries. Really great experience.
User:W4915VHmarcg
Trip type: Couples
Tourist Trap, way too expensive, 3 stars maximum, NO **** worthy.
Invalid Date
Tourist Trap, way too expensive, 3 stars maximum, NO **** worthy.We booked a 4-night stay in this hotel, counting on the fact that the photos on the website represented the real stuff. NO WAY, the panoramic view is just the houses on the opposite site of the hotel, the bar did not open once in the 4 days, bathroom was style 2000, no toilet brush and toilet paper holder was broke. After 2 reactions on the official hotel’s contact page and 1 with the AI chat box (also via the official hotel’s website): NO REACTION. Booking a room for 4 nights gave us a confirmation within 1 minute but when you want to reach someone for a reaction: NO ONE HOME. This is not a 4 star hotel, merely 3 stars worthy, and then we are being generous. And that for an average of 346,95 euros/night? We are deeply disappointed in the hotel’s management (not the personnel though, they do their best), but leaving a customer without any reply to mails/messages, is a NO GO for the future. This hotel is too expensive for what they offer and their website does not reflect the reality at all. Just one advise: DON’T GO, there are better offers in Central Madrid.
User:antoniotO8938QH
Trip type: Business
Andrea at the front desk the best and Martin also great . Great breackfast, best location , clean rooms and whole hotel, be back
Invalid Date
Best Hotel in Madrid, close ro the Center , and all the good places en Madrid . Great people , Andrea at the front desk great host ,nice, polite and friendly , Vero knowledgeable of the city entertainment. Great breakfast and clean and nice rooms . The AC in our room went bad and the give us another room right away . Will be back