Catalonia Atocha

Recent Reviews: 107

• User:981frankiel

  Trip type: Solo travel

  Incredible solo trip to Madrid!

  Invalid Date

  I just HAD to write a review for this stunning hotel! I went on my first solo trip to Madrid and booked the Junior Suite with Terrace - it was just incredible from the minute I step foot in the hotel. I was made to feel so welcome and safe, I was offered a drink and complimentary water to take around the city with me, I was offered help with planning my activities, taxis pre booked, and got provided with a free bottle of champagne and a fruit platter upon my arrival, it was such a lovely place. The staff are incredibly kind and I felt really safe, even though I was nervous! Room service was exceptional and the food was amazing - breakfast was lovely too! The room was clean and beautifully appointed - my bath wasn’t working but I asked for it to be fixed and when I returned to the hotel it was absolutely fine. I loved it here and wouldn’t hesitate to come back as a treat ?? Hotel Manager, Owner at Casa De Las Artes Melia Collection, responded to this review Dear guest,We would like to thank you for choosing Casa de Las Artes, member of Meliá Collection for your holiday and for the time spent writing your review.We are delighted that your first solo trip to Madrid became such a memorable one. Knowing that our team made you feel warmly welcomed and safe from the moment you arrived is truly gratifying, and we are pleased you appreciated the thoughtful touches such as the complimentary water, champagne, and fruit platter.We regret the temporary inconvenience with your bath, though we are glad it was swiftly resolved during your stay.Your kind words about the impeccable room service, the quality of our breakfast, and the beautifully appointed Junior Suite with Terrace mean a great deal to us. Casa de las Artes, member of Meliá Collection, is one of those independent hotels handpicked for their unique stories and cultural legacy, and it is a joy to know you felt that authentic spirit.We look forward to welcoming you back.Best regards,Caroline P., Casa de las Artes Meliá Collection Team

  Read more

• User:687romys

  Trip type: Family

  Warm and delicious

  Invalid Date

  Wow! From the begging a clean aroma. We were offered water ( that was perfect). Clara was so sweet. Everything in the room clean, areas beautiful. Breakfast and service outstanding. I will go back. Thanks for a great service Hotel Manager, Owner at Casa De Las Artes Melia Collection, responded to this review Dear guest, We appreciate your kind words about your stay at Casa de Las Artes, member of Meliá Collection and are happy you returned home with great memories of your holiday.We're glad you enjoyed the refreshing water on arrival, the inviting aroma, and the spotless room and beautiful common areas inspired by the seven fine arts. Your praise for our breakfast and attentive service truly means a lot to us.We look forward to seeing you again in the future. Best wishes,Caroline P., Casa de las Artes Meliá Collection Team

  Read more

• User:Johanna B

  Trip type: Family

  Just book it!

  Invalid Date

  We are a family of four and had the pleasure of staying at Casa de las Artes for just one night, although we truly wished it could have been much longer.From the moment we arrived, we were made to feel incredibly welcome. The level of service was exceptional, with every member of staff warm, attentive and genuinely caring. It is officially a four-star hotel, but in our experience, it deserves every bit of a five-star rating.The hotel itself is simply breathtaking. The building is a true gem, filled with character, history, beautiful architecture and exquisite details. There is something so special about wandering through its elegant spaces that it feels less like staying in a hotel and more like being invited to stay in a private museum or historic residence.The restaurant was stunning, and the library was particularly beautiful — a wonderfully atmospheric space that we could have happily spent hours enjoying. Every corner seemed to have something fascinating to discover.What made our stay truly memorable, however, was the feeling the hotel gave us. Even if you never left the property, Casa de las Artes would feel like a holiday in itself. It is peaceful, beautiful and full of art as its namesake suggests.We only stayed for one night, but it left a lasting impression on our whole family. It is one of those rare places where the setting, service and atmosphere come together to create something genuinely special.Thank you to the wonderful team at Casa de las Artes for making our short stay so memorable. We would have loved to stay longer and very much hope to return one day. A truly exceptional hotel that we would wholeheartedly recommend. Hotel Manager, Owner at Casa De Las Artes Melia Collection, responded to this review Dear guest,Thank you for taking the time to share such a kind review regarding your stay with us at Casa de Las Artes, member of Meliá Collection.We are truly delighted that our team made you feel so welcome from the very first moment, and we thank you for your kind words about the attentive and genuine care you received throughout your visit.It is wonderful to read how deeply you connected with the character of our hotel. The architecture, the art-filled spaces, the restaurant, and the library all form part of what we hope is a singular and authentic experience, and knowing that your family felt transported into a private museum or historic residence is the highest compliment we could receive.Your description of Casa de las Artes as a destination in itself, where the setting, service, and atmosphere combine to create something genuinely memorable, captures exactly the spirit we strive for with every stay.It would be a pleasure to welcome you back.Best wishes,Caroline P., Casa de las Artes Meliá Collection Team

  Read more

• User:Julia K

  Trip type: Couples

  Phenomenal stay!

  Invalid Date

  Incredible stay at Casa de las artes! Kind, attentive staff (who speak both English and Spanish), clean rooms, great-smelling amenities, and a DELICIOUS breakfast (included with our AmEx Platinum stay; not sure if it's included with all rooms). Gorgeous building right near Atocha. Indoor pool and two spas were icing on the cake. Room we stayed in was a bit small, but besides that everything was perfect. Hotel Manager, Owner at Casa De Las Artes Melia Collection, responded to this review Dear guest,We would like to thank you for taking the time to share your observations on your recent stay at Casa de Las Artes, member of Meliá Collection.We appreciate your kind words about our team's attentive and multilingual service, which is a cornerstone of our distinctive hospitality. We are delighted that the cleanliness of your room and the aroma of our amenities enhanced your experience. It is a pleasure to know you enjoyed our breakfast and that the unique atmosphere of our building, together with our unbeatable location near Atocha, left a lasting impression. We are also grateful for your appreciation of our indoor pool and wellness facilities, which we consider key to our definition of experiential luxury. We acknowledge your observation regarding the room size, and thank you for highlighting this, as we offer a variety of rooms to suit different preferences.We look forward to the pleasure of seeing you again. Best regards,Caroline P., Casa de las Artes Meliá Collection Team

  Read more

• User:fgrajal

  Trip type: Family

  Very stylish and architecturally beautiful hotel

  Invalid Date

  This property is so beautiful and full of character. The bar / restaurant area and library are just excellent places to be and hang out. Food (not only breakfast) was excellent in the hotel comparable to top restaurants in the Madrid. The rooms are very clean and very well designed and spacious. Customer service was top notch and we really enjoyed the pool and sauna. Also, I believe the location is excellent, not in the most crowded areas of the city centre, but just a little bit out of it and close to the Museo del Prado as well. The area has plenty of good restaurants around. We had an excellent stay in this hotel and we won´t forget it. The only thing I would suggest the hotel to improve is their check in area/process. It is too small and gets really crowded. Maybe they should have more areas for check in. Hotel Manager, Owner at Casa De Las Artes Melia Collection, responded to this review Dear guest,We would like to thank you for choosing Casa de Las Artes, member of Meliá Collection for your holiday and for the time spent writing your review.We are thrilled you appreciated our architectural tribute to the seven arts, where every space reflects Madrid's Golden Age legacy.Your recognition of Maché Restaurant's culinary excellence compared to Madrid's finest establishments truly honors our chefs' craftsmanship.The serene design of our rooms aims to provide both inspiration and comfort, mirroring the cultural richness of our Barrio de las Letras location.We acknowledge your observation about the check-in area's capacity, a thoughtful balance we maintain to preserve our historic building's character while offering modern comforts.Your praise for the thermal pool's restorative qualities and our team's attentive service encapsulates our commitment to creating enriching journeys.We look forward to welcoming you back.Best regards,Caroline P., Casa de las Artes Meliá Collection Team

  Read more