Capetonian

Name: Capetonian
Address: Pier Square, W. Cape-Cape Town-Garden Route, south-africa
Telephone: +44-204-505-9777
Rating: 3.5

Cape Town, W. Cape-Cape Town-Garden Route, South Africa

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About Capetonian

location

Nestled between the vibrant Atlantic Seaboard and Table Mountain, the city hotel is ideally situated opposite Cape Town's International Convention Centre, minutes away from the famous V and A Waterfront and all main tourist attractions. Furthermore, the hotel is suitably positioned about 20 km from Cape Town International Airport and within walking distance of all major offices and shopping centres.

facility

The hotel has 170 rooms and 10 suites, which are located on 12 storeys and are reachable by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and a spa.

meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Capetonian

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Wifi
Beauty and Spa
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  Spa
Common Area
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  Outdoor Furniture
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  Reception
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Gym
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Beach

5300 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

132

Very Good

173

Average

139

Poor

Terrible

Recent Reviews: 556

User:fbruyn867731
Trip type:
Disappointed in the room
Invalid Date
There were so many cockroaches bybthe time we turned off the lights. The bathroom our bed and even in the fridge.
User:dadams464041
Trip type: Business
Mrs A
Invalid Date
The restuarant does get very noisy at breakfast and dinner time but i m not sure how thhiks can be resolved.
User:cvisse380248
Trip type:
Welcome Home
Invalid Date
It's like coming home every time I stay at the Capetonian. It's my home away from home. With the friendly staff and great location, best place to stay in Cape Town.
User:pmasha110264
Trip type: Business
My stay at The Capetonian
Invalid Date
The service i received was superb and the food selection as great. However, the carpert in the room i was need to be changed as it was stained. I believe that the renovations in progress is going to address that. Overally, the hotel offers value for money.
User:dsumay162098
Trip type:
My Visit during May 2026
Invalid Date
Upon arrival at reception, we were disappointed with the overall experience. I'm not sure whether the staff on duty were part of a training team, but there appeared to be a lack of professionalism and customer engagement. The young lady who assisted us did not make eye contact during our interaction and was not presented in a manner that reflected a front-of-house reception role.I understand that this is not a five-star hotel; however, excellent service and professional staff presentation should be a standard regardless of star grading.We were accommodated in Room 602, and unfortunately, the mattress is in urgent need of replacement. It was noticeably worn and impacted our comfort during our stay.On a positive note, the buffet was excellent as always. The restaurant staff were exceptional—friendly, attentive, and professional. They continue to be one of the reasons we enjoy returning to The Capetonian.Our main concern was the reception experience, particularly the lack of room keys and the apparent inability to effectively engage and reassure guests while under pressure. We hope these issues can be addressed, as we would like to continue supporting and enjoying your establishment.