The Editory House Ribeira Porto

Name: The Editory House Ribeira Porto
Address: Rua Infante Dom Henrique, 26, Porto and North of Portugal, portugal
Telephone: +44-204-505-9777
Rating: 4.5

Porto, Porto and North of Portugal, Portugal

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About The Editory House Ribeira Porto

location

This hotel is located in Porto.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. A wellness area with a spa is available at the hotel.

meals

There is a bar on the premises. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available.

Amenities at The Editory House Ribeira Porto

Facilities
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  Air conditioning
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  Lobby
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Wifi
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Transfers
- -
  Airport Transfers

Location

Around this property:

Train Station

700 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

966

Very Good

340

Average

Poor

Terrible

Recent Reviews: 1448

User:MissS20
Trip type: Family
Lovely Hotel in the Heart of Ribeira
Invalid Date
The location of this hotel was perfect for us as it enabled us to explore Porto on foot and yet it was very close to the restaurants and bars by the river. The Reception team were super helpful and answered all our questions as well as recommending places to eat which were authentically Portuguese. The rooms were spotlessly clean with plenty of towels and exactly like the photos on their website. Despite being on a very busy road, the hotel was very quiet. Editory House Porto Hotel, Outro at The Editory House Ribeira, responded to this review Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Warm RegardsLeandro Neves
User:Aven G
Trip type: Family
Really bad service
Invalid Date
Genuinely terrible service, maybe the worst I've had in all of Western Europe. Editory House Porto Hotel, Outro at The Editory House Ribeira, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are truly sorry that your experience fell so far short of expectations.Our team strives to provide attentive, professional service to every guest, and we regret that this was not reflected during your stay. Your comments are important to us as we remain committed to delivering a consistently high standard of hospitality.We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you for a far better visit in the future.Best regards,Leandro NevesGeneral Manager
User:Josh G
Trip type: Family
Worst hotel experience in more than a dozen European cities.
Invalid Date
This has been my single worst experience in more than a dozen cities across Europe.We needed two beds as I am traveling with my 16 year old daughter. We called ahead five days in advance to confirm we needed two beds (which they definitely have). "Yes ma'am, yes ma'am." (our travel agent called). Maybe that's not enough in advance, but we also called three weeks out and two months out.We arrived to one double bed. For a father and daughter. "I am sorry it's subject to availability sir. I do see here that you called in." So in the last three weeks, and in two months, you already had more people requesting two beds than you have? No response.Just like magic "If you want a superior room for €72 more, we have two beds." That is what we call a racket my friends.And our superior room? Dirty, banged up, no coffee, etc, etc. Oh and the wifi "doesn't reach the back of the hotel." The one star is for the water temp and pressure. That's it. Editory House Porto Hotel, Outro at The Editory House Ribeira, responded to this review Dear Guest,Thank you for sharing your feedback. We are genuinely sorry to learn that your stay did not meet expectations and that your room arrangements and overall comfort were not as anticipated.Our team strives to provide clear communication and a seamless experience, and it is disappointing to hear that this was not reflected during your visit. We understand how important room configuration, cleanliness, amenities, and connectivity are to our guests, especially when traveling with family.We value your comments regarding the condition of the room and the details you noted, and we appreciate your acknowledgment. Your perspective is important to us and reinforces our commitment to the high standards we aim to offer every guest.Thank you again for taking the time to review your stay. We hope to have the opportunity to welcome you back for a much improved experience.Best regards,Leandro NevesGeneral Manager
User:brazad
Trip type: Couples
We rented the penthouse as an anniversary treat and it’s almost too hot to stay here!
Invalid Date
We’ve been here for 3 hours in the penthouse suite waiting for answers. It’s so humid and stuffy in our room that we can hardly stand to be here, but we have been told to wait for yet another person from the hotel staff to get us an answer on what is wrong with the air conditioner in our room and whether they will let us move. At this point they are obviously more worried about themselves than us. Here’s the moral of the story. If you arrive and everything goes perfectly, you may enjoy your stay. If, on the other hand, you arrive and there is a problem, nobody will know what to do and you will spend your vacation stuck. Editory House Porto Hotel, Outro at The Editory House Ribeira, responded to this review Dear Guest, Thank you for sharing your feedback with us. We are genuinely sorry to learn about your experience and the discomfort you described. Your comments are important to our team, and we understand how frustrating it is when a stay does not meet expectations. Our goal is always to provide a seamless, relaxing environment and attentive support at every step. We appreciate the time you took to bring this to our attention. Our team remains committed to delivering the high standards of comfort and service that our guests expect. We hope to have the opportunity to welcome you again for a much improved visit. Best regards,Leandro NevesGeneral Manager
User:chrissiesmith18
Trip type: Friends getaway
Editory House Hotrl
Invalid Date
Perfect situated hotel for visiting Porto ! 5mins from the rivrr side and cafes. The hotel is lovely , breakfasts perfect , would highly recommend. Editory House Porto Hotel, Outro at The Editory House Ribeira, responded to this review Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Best Regards,Leandro Neves