Carris Porto Ribeira

Name: Carris Porto Ribeira
Address: Rua do Infante D. Henrique, 1, Porto and North of Portugal, portugal
Telephone: +44-204-505-9777
Rating: 3.9

Porto, Porto and North of Portugal, Portugal

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About Carris Porto Ribeira

location

This hotel is located in the historical centre of Porto, just 10 m from the Duero River along Rúa Infante D. Henrique. It lies 20 m from Plaza de la Ribera and 100 m from the Stock Exchange and is within walking distance of Alfandega Congress Centre. San Bento station is about 900 m away and it is approximately 20 km to Porto Airport.

facility

The hotel has 90 non-smoking rooms and 6 suites, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna and massage treatments.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast and half board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Carris Porto Ribeira

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Events

Location

Around this property:

City Centre

500 m

Underground/Over ground Station

900 m

Train Station

900 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

448

Very Good

552

Average

204

Poor

110

Terrible

Recent Reviews: 1381

User:MarionD781
Trip type: Couples
Great location for Porto
Invalid Date
The hotel has a great location, easy to get to from the airport with a good selection of restaurants, small super markets and historical buildings to visit nearby and close to the river. Our room was pleasant, quiet, the bathroom was modern and clean, there was a safe and wardrobe with hanging space. Also tea and coffee making in the room but no complimentary water - for a 4* hotel this should be offered as standard.There was a good selection of most European breakfast items, something for most folk - not the best (or the worse breakfast spread). Whilst they didn't advertise cooking eggs to order, I did ask during our stay for an omelette and this was cooked for me. There is a very small gym. The reception area was very pleasant and modern - the staff were always very helpful and polite. There is a charge for left luggage - something which is a new idea for us and again not what you would expect from a 4* hotel.
User:susan123456798
Trip type: Couples
Convenient but noisy!
Invalid Date
Extremely noisy room, it was like the window was open, revving motorbikes in early hours of the morning, car horns blowing constant noise, bin lorries at 2 and 4 am, it’s like being in Ibiza! Convenient- yes but restaurants overpriced and not that good! Better to eat further from river! Hotel NOT 4 star, dated, grubby unfriendly staff, breakfast just ok!
User:mariah645
Trip type: Family
Not 4 stars..
Invalid Date
What a gorgeous location! Its right in the heart of Ribeira, close to all the waterfront restaurants, and boat tours. Its lively, and easily walkable. Very easy to get to from the airport and very easy to grab a taxi or uber from this location. Front staff, could be more accommodating and courteous. Their service lacked attention. For a 4 star standard, I felt this hotel fell short. It is not a 4 star. The rooms are very dated. Ours had a beautiful view, however, the rooms are tired. The switches and outlets need updating. Bathrooms are tired. Cleanliness can be upped a notch. We found hair in the sink and bathtub. There's no iron in the room iron. They charge a luggage hold fee. Overall, because of the poor service from staff, and the dated rooms.. there are better options in that same price range.
User:Iskra C
Trip type: Solo travel
Uncommunicated room downgrade, poor service, and lack of accountability or compensation
Invalid Date
I am extremely disappointed with my experience at this hotel and would not stay here again!On the day of my arrival, I received an email informing me that the room I had booked — a Deluxe Suite with river view — was currently unavailable for the dates of my stay without any further explanation. Instead, I was moved to a Duplex Suite with river view. While this may sound like an upgrade, it was actually a cheaper room than the one I had paid for.For 4 nights (half of my trip) I was kept in this different room with no clear communication on when I would be moved to the room I originally booked. The reception staff were unhelpful and vague, providing no real updates. It’s hard to believe that not one Deluxe Suite became available during that time — it felt more like it was simply more convenient for the hotel to keep me where I was.What made this worse was the complete lack of accountability. There was no proper apology from management and absolutely no financial compensation offered, despite the fact that I did not receive what I had paid for. That is simply unacceptable.Another issue occurred when I had arranged a breakfast to be packed for an early morning departure. When I went to collect it, there was nothing prepared. The receptionist on duty was rude and dismissive, insisting there was no record of my request and offering no solution, apology, or effort to help.Throughout my stay, I felt more like I was inconveniencing the staff rather than being a paying guest. A last-minute room change can happen, but how it is handled makes all the difference. In this case, it was handled poorly — no communication, no apology, and no attempt to make things right for the guest.You should get what you pay for, and if that’s not possible, there should be some form of compensation offered. Unfortunately, this hotel did neither.
User:Saoirse M
Trip type: Couples
Nice hotel, pls invest in better beds
Invalid Date
Pro's - Great location, staff seemed niceCons' - The bed is so uncomfortable. Im 5 days home & had to see a physio today.The bar across the road can get noisy but it wouldnt put me off too much.