3K Madrid

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3K Madrid

Lisboa, Lisbon

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About 3K Madrid

Location

This city hotel is situated in Lisbon's tourist centre within minutes of the town centre. Less than 1 km away guests will reach a variety of shopping venues, bars, pubs, nightclubs and public transport networks. The sea as well as the beach is around 20 km from the hotel.

Facility

The hotel has 23 single rooms and 63 double rooms, which are located on 6 storeys and are reachable by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 86 non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Comfortable sun loungers are available on the sun terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and a spa. A casino offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at 3K Madrid

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Casino
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Children's Pool
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)
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  Sun loungers
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  Sun terrace

Location

Around this property:

Restaurants

50 m

Bars / Pubs

50 m

Nightclub

50 m

Public Transport

50 m

Bus Station

50 m

Underground/Over ground Station

100 m

Shopping opportunities

200 m

City Centre

1 km

Train Station

1 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

250

Average

206

Poor

Terrible

Recent Reviews: 699

User:AMBirth65
Trip type: Couples
Lovely hotel very clean and comfortable with wonderful staff
27 May 2025
Lovely hotel which was very clean and comfortable and what we needed. The beds were really comfy too. The staff were wonderful and friendly especially a mention for Laurina who was on the afternoon and evening shift and who checked us in and helped us every night with any query we had and providing drinks at the hotel lobby bar. She has a great attitude and is an asset to the hotel.
User:george_justin_mathew
Trip type: Solo travel
Good Hotel
27 May 2025
There is nothing exceptional or nothing to complain about this hotel. Everything is good and there are some minor improvements like having at least 2 bath towels in the room, providing dental and shaving kits, etc. Breakfast was good as well.
User:lizhingley1991
Trip type: Business
Sharing with BED BUGS and no resolution from hotel
27 May 2025
STAY HERE AT YOUR OWN RISKI have never had such a terrible experience at any accommodation before in my life, and I am a frequent traveller who has stayed at £4 per night hostels in Asia.This hotel has BED BUGS, and when checking out early (to avoid contaminating all of our belongings) they would not offer us any refund on the £200 per night booking that we did not even stay for half of.This place is unhygienic, overpriced, and the staff unhelpful at best.It is a SCAM. Save yourself the trouble and don't book here. If I could give this 0 stars, I would
User:Alexpombo
Trip type: Couples
Simply decent, disappointing for a 4 star hotel
27 May 2025
Staff were helpful, breakfast was served from 9am to 11am which is decent if you want to sleep a bit more but the food itself was just decent, nothing extraordinary for the price you're paying. Location was OK, half an hour walk to Baixa-Chiado. However like the whole of Lisbon is a lot of uphill /downhill walking. The reason really why I'm rating 3 out of 5 is the pool. The pool is not really a pool, it's more like an oversized bathtub. The pool area is so small that they only allow 5 people in the area and you have to book it in advance for 1hour a day only. If you're like me and like to swim and dive, I don't recommend it at all. Also, I wanna go for a swim when I want to go for a swim, so having to book it ruined the pool for me. Moreover, parts of the pool area don't have sun depending on the time of the day and there's no one overseeing how many people go in the pool area so for such a small area that you have to book for, it's not very pleasant to have a lot of people there when you made the booking which happened on the very first day and I didn't bother trying again. They advertise laundry service and shuttle to the airport but that's a lie. They sure will book it for you but it's not their service both laundry or the shuttle. The rooms were not cleaned properly either. Towels changed bit the floor wasn't cleaned at all. Another reason for my rating is the Air conditioning, no matter how much I changed the temperature, switched from cold to heating, the air was always cold. Shower was poor. The shower head had a big gap in the middle and it was dirty. There is a safe for your belongings and a fridge which is nice. Also, for the coffee drinkers, there's no coffee in the room which was the first time I've seen that in a hotel, specially for a 4 star hotel. TV is tiny. During check in I had to pay 40 euros for tourism charge which even though every hotel does this in Portugal apparently, I think it's something they should disclose when making the booking. Overall, I wasn't pleased with 3k Madrid for the price I paid. Not staying there again.
User:Asger T
Trip type: Business
Avoid Hotel 3K Madrid at any cost!
27 May 2025
This place should be avoided at all costs!!! The main scam is that Hotel 3K Madrid advertise a pool and outdoor area, but this is not available. I left within 10 minutes and the hotel has kept my full payments and refuse to return it....In addition its worth mentioning that the rooms are fairly small and noisy, so the pool would be the only reason to chose this place.