Pestana Bahia Praia

Recent Reviews: 1103

• User:Jayne P

  Trip type: Couples

  Beautiful hotel in island paradise

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  Myself and my hubby came here for our first visit to the Azores, but it most certainly won’t be our last! We loved everything about the island - the ocean, waterfalls, lakes….it is a stunning largely unspoilt paradise!Our hotel was fantastic- right next to a beautiful black sand beach, set in lovely gardens and a great pool! The food was excellent- tasty, diverse and many local specialties and great wine. The rooms were large and very comfortable, we had one with an ocean view. We had a wonderful house keeper who made the most incredible towel sculptures!All the staff were friendly, helpful and kind. We could not have asked for more!

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• User:annonymous295110

  Trip type: Friends getaway

  Good hotel very nice position next to the beach,the food must improve

  Invalid Date

  The staff at the reception is super nice,all the best for them,specially Marcia Ponte and Miguel Pacheco.The food is not adequate for 4 stars,it is for 3 star hotels,the chef must improve.we saw pastel de nata only for 15 minutes,breakfast repetitve every day

• User:Pelourinho

  Trip type: Couples

  Stunning and the location

  Invalid Date

  Absolutely wonderful location. Perfect service, very friendly staff all the time. Solid rooms. Maybe not very modern, but comfortable and practical, and with some of them: Stunning views.We stayed for nine days and were upgraded after tree. The upgrade made our stay.If I was to criticize something, it would be the half board thing. The food is not 5 stars. Average and bland, sometimes with very fresh and good fish, but not always. But I would not cut a star because of that. Like the Pestana hotels we have stayed at in Funchal, this hotel is a winner. The best we stayed at during our five week stay in this fantastic island! Érica Tavares, Outro at Pestana Bahia Praia, responded to this review Dear Guest,Thank you very much for taking the time to share your experience following your stay at Pestana Bahia Praia.We are truly delighted to know that you so highly appreciated our stunning location, the friendliness of our team, the comfort of the rooms and, in particular, the beautiful views. It is especially rewarding to read that, among the hotels you stayed at during your five-week visit to this wonderful island, Pestana Bahia Praia stood out as your favourite.We are also very pleased to know that the room upgrade contributed positively to your stay and helped make your experience even more enjoyable.At the same time, we sincerely appreciate your honest comments regarding the half board experience. While we are glad that you enjoyed some of the fresh fish served, we regret that the overall food offering did not fully meet your expectations on every occasion. Please be assured that your feedback is very important to us and will be shared with our team for careful review.Thank you once again for your kind and balanced review. We very much hope to have the pleasure of welcoming you back to Pestana Bahia Praia in the future.Kind regards,Érica TavaresGuest Service AgentPestana Bahia Praia

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• User:686agnesp

  Trip type: Family

  Location great, food not nice

  Invalid Date

  We have stayed at this hotel for a week in a room 516 in April 2026. I find reviews helpful therefore I will do my best to be constructive and informative.We arrived late at night and the welcome that we have received was fantastic. Filipe who checked us is was very efficient, personable and kind. There is car park at the hotel which was very handy as we have rented a car and were able to park it every night. There are 3 charging points for EV if anyone is interested. These were empty throughout our stay however I am not sure what is like during the main season. Rooms: dated however very comfortable and clean. It is a shame there is no facilities to make yourself a cuppa of tea or coffee. No water either, unless you want to pay 3 euros every time. There is a small mini fridge with 2 bottles of water in it ( payable). Grounds: the hotel is well appointed and the grounds are maintained. It was lovely to go for an evening walk to the close by beach. It is about 45 minutes to get to either side of the island which is perfect and 20-25m from the airport. Staff: very kind and helpful. We have also enjoyed life music in the bar at the evenings. Despite all above we would not stay there again due to very very average to bad food. Breakfast was passible but this is only because we were eating either cereals or bread with cheese and ham. All the cooked options were not good, eggs and beans were overcooked, bacon was stewed not fried and sausages were nuked. Yes there was yogurt and some fruits but after a while these were dried and did not look appetising at all. All 7 days breakfast was the same. On one occasion we had to notify staff of the milk being off after my 11 year old son spat it out to his cereal bowl. Dinner: well I have enjoyed one dish which was beef stew and the rest was just not nice. All overcooked and not seasoned at all, vegetables and salads looked like they were mixed with pasta and left over stuff from breakfast like cucumbers and tomatoes. After 3 attempts eating hot food for dinner at the hotel we ate out and only had crackers, butter and cheese in the evening. This place got so much potential but the restaurant is letting it massively down. Érica Tavares, Outro at Pestana Bahia Praia, responded to this review Dear Gues,Thank you very much for taking the time to share such a detailed and constructive review of your recent stay at Pestana Bahia Praia. We truly appreciate guests who take the time to provide thoughtful feedback, as it helps us continuously improve our services.We are delighted to know that your arrival experience was so positive and that you felt warmly welcomed by Filipe. Your kind comments regarding our team, parking facilities, electric vehicle charging points, hotel grounds, cleanliness and overall location are greatly appreciated and will be shared with the colleagues involved.At the same time, we regret to learn that the dining experience did not meet your expectations and that this aspect influenced your overall perception of the stay. Please be assured that your comments regarding both breakfast and dinner have been carefully noted and will be shared with our team for internal review, as guest feedback is essential for our ongoing improvement.We remain fully available should you wish to share any additional details or discuss your experience further. We would be more than happy to listen and gain a better understanding of your perspective.Thank you once again for your honest and balanced review, highlighting both positive aspects and areas for improvement.Kind regards,Érica TavaresGuest Service AgentPestana Bahia Praia

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• User:Aundrea j

  Trip type: Family

  Yes, I would recommend

  Invalid Date

  Ok, you need to stay here. Location was prime, it felt I could turn left and see beautiful sights or turn right and it is even more beautiful. The hotel atmosphere itself is fine; it is very clean, just a little outdated which I think adds to the charm. We upgraded our room and it was lovely. The balcony was perfect and the room was so comfy. There was an outdoor pool, however, it was too cold to use. The buffet overlooked the pool area. It was great food for a buffet and a decent number of options. The pancakes at breakfast were some of the best I've ever had. Overall, I would come back based on just the hotel itself. However, the staff here are really what made this stay so memorable. Everyone from the front desk to the waitstaff to the cleaners were so welcoming and helpful. It's the perfect place to stay for your vacation, even if its just a few nights. Érica Tavares, Outro at Pestana Bahia Praia, responded to this review Dear Guest,Thank you very much for taking the time to share such a thoughtful review of your stay with us.We are delighted to know that you enjoyed our unique location and the beautiful surroundings of São Miguel. It is also wonderful to hear that you appreciated the comfort of your upgraded room, the balcony, and the overall atmosphere of the hotel. Your comment about the pancakes at breakfast certainly made us smile!What truly means the most to us is your recognition of our team. Knowing that the friendliness and helpfulness of our staff made your stay memorable is the greatest reward for all of us.Thank you once again for your recommendation and for choosing Pestana Bahia Praia. We sincerely hope to have the pleasure of welcoming you back in the future for another memorable stay.Warm regards,Érica TavaresGuest Service AgentPestana Bahia Praia

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