Distinction Rotorua Hotel & Conference Centre

Name: Distinction Rotorua Hotel & Conference Centre
Address: 390 Fenton Street, Bay of Plenty-Rotorua, new-zealand
Telephone: +44-204-505-9777
Rating: 3.7

Rotorua, Bay of Plenty-Rotorua, New Zealand

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About Distinction Rotorua Hotel & Conference Centre

location

The hotel is just seconds away from the Central Business District and close to the famous Whakarewarewa Thermal Reserve, the beautiful mature Redwood Forest and the New Zealand Maori Arts and Crafts Institute. Excellent shopping, tourist activities and nightlife are all with a 5-minute drive of the hotel. Rotorua Airport is situated approximately 8 km from the residence.

facility

133 rooms, including 4 junior suites, 4 suites, 9 single rooms and 113 double rooms, are available to guests in a 5-storey main building and a 2-storey auxiliary building. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features of the rooms. All rooms are carpeted and include a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, a spa, a sauna, a steam bath and hiking.

meals

Various dining options are available, including a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Amenities at Distinction Rotorua Hotel & Conference Centre

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Children's Pool
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Steam bath
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  Sun loungers

Location

Around this property:

Park

1500 m

Lake

8500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

192

Very Good

226

Average

138

Poor

Terrible

Recent Reviews: 643

User:ExiledfromToon
Trip type: Couples
Do not bother with this hotel
26 Jun 2026
Tired is the kindest thing I can say about this hotel. We are touring NZand have stayed in other Distinction Hotels which have been very good but this...what a disappointment.... more »
User:John B
Trip type: Family
Great place to stay in Rotorua
26 Jun 2026
A lovely older hotel. Nice clean rooms with excellent heating and cooling options. Well maintained for its age and lovely friendly helpful staff. Quiet location. Free secure parking. Huge amazing... more »
User:Paul T
Trip type: Couples
It’s OK.
26 Jun 2026
Two night stop on a tour. It’s overall OK but felt tired and dated with no thing that was especially good. Bedrooms were a good size and with comfy beds,... more »
User:SueJ127
Trip type: Couples
Worn Out and Filthy
26 Jun 2026
We stayed at this hotel as part of a group tour at the end of October. The rooms were filthy. There was mold and cobwebs on the walls. The carpet... more »
User:Explore11772088795
Trip type: Couples
Get a good sleep and enjoy good company
26 Jun 2026
Check in was easy, beds are comfy, breakfast was good. Rooms… heat pump didn’t work, sheer curtains were terribly ripped, furnishings well worn Bartender Lelly made up for the hotel’s... more »