Copthorne Hotel Rotorua

Name: Copthorne Hotel Rotorua
Address: 328-348 Fenton Street, Bay of Plenty-Rotorua, new-zealand
Telephone: +44-204-505-9777
Rating: 3

Rotorua, Bay of Plenty-Rotorua, New Zealand

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About Copthorne Hotel Rotorua

location

Situated midway between the world-famous Pohutu Geyser and the city centre, this hotel is perfectly located to take full advantage of everything the region has to offer. Guests will find the Redwood Forest walking routes, Te Puia Thermal Valley and Whakarewarewa Thermal Area all around 1 km from the hotel and the Polynesian Spa approximately 2.5 km away. The centre of Rotorua is roughly 2 km away and Rotorua Airport is approximately 15 km from the hotel.

facility

The holiday village has 136 non-smoking rooms, which are located on 4 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service, an alarm call service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a projector.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Family rooms are available for parents with children.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the holiday village, including cycling/mountain biking, tennis, a gym and hiking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Copthorne Hotel Rotorua

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Children's Entertainment
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  Children's Pool
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Heated Pool(s)
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  Horse Riding
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Sun loungers
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  Sun terrace
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  Tennis

Location

Around this property:

Golf Course

1000 m

City Centre

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

119

Average

142

Poor

Terrible

Recent Reviews: 476

User:744darrelj
Trip type: Family
Enjoyed our stay but don't eat there
26 Jun 2026
We stayed for 3 nights. The pros: the rooms were clean, the beds were very comfy, the staff are friendly and helpful, plenty of free parking, good location (equidistant from... more »
User:SteveASabine
Trip type: Family
Remnants of a beautiful town.
26 Jun 2026
We stayed at the Copthorne in Rotorua Feb 26. It was a good location on the outskirts. Nice walk to town. The hotel in/outside is very tired and very much... more »
User:denby1234
Trip type: Couples
Nice hotel — Great Sleep
26 Jun 2026
Yes the place is on the older side…..reminds me of the Red Lion Brand in the states. Check-in was great. Very friendly and helpful counter staff. Found the room spacious.... more »
User:MarigoldToronto
Trip type: Couples
Average hotel but clean
26 Jun 2026
Hotel is older and dated however the rooms were clean and they had fluffy towels! A solid 3 star hotel Staff are very helpful Restaurant is average- basic selections. They... more »
User:Sarah W
Trip type: Couples
Terrible hotel in Rotorua
26 Jun 2026
The hotel is still in the 80s very worn and sad. There has obviously been no investment by the parent company in decades. Threadbare carpets, old fashioned rooms, poor facilities... more »