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The Fives Oceanfront

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The Fives Oceanfront

locationPuerto Morelos, Riviera Maya / Playa del Carmen, Mexico

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About  The Fives OceanfrontAbout The Fives Oceanfront

location

This hotel is located in Puerto Morelos, right on the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Separate bedrooms are available. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. Equipped with a telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. A kids' club and live music are also options for entertainment.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Non-alcoholic beverages are available.

 Amenities at The Fives Oceanfront Amenities at The Fives Oceanfront

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

500 m

Centre

2000 m

Airport

26000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

592

Very Good

113

Average

62

Poor

45

Terrible

70

Recent Reviews: 882

  • User:D i

    Trip type: Solo travel

    Perfect way to disconnect

    rating24 Jun 2026

    Everything was perfect. The staff was very attentive. The service ...excellent. The hotel isn't brand new but well kept. Some details like paint the bathroom is ready to be updated, but the facilities were excellent. I really loved walking into the main square about a 10-minute walk to get of the resort. It was really clean and peaceful. The food was excellent.
  • User:gabyj_12

    Trip type: Couples

    Best place to rest and relax

    rating14 Jun 2026

    We had a great experience during our vacation, the service is what makes this hotel special. From our ambassador Mario that was attentive to all our needs. We loved spending time at the beach and the staff was great making sure we had food and drinks the beach staff get 12 out of 10 thank you Ian y Abraham!At the Spa I had amazing services. Thank you Noe for the professional and attentive service.The food and Drinks quality is very good offering a good selection of plates and the restaurant staff is great. Francisco, Eliel, Mizael and Felix made our experience memorable.For sure we are returning soon Management Team, Dueño at The Fives Oceanfront Puerto Morelos, responded to this review Thank you for sharing your wonderful feedback. We are delighted to know that you had such a relaxing and enjoyable vacation and that our service made your stay special. It is especially rewarding to hear your kind recognition of Mario for his attentive support, Ian and Abraham for their excellent beach service, Noe at the spa for his professionalism, and Francisco, Eliel, Misael, and Felix for making your dining experience memorable.We truly appreciate your comments and are very happy to know you are planning to return. We look forward to welcoming you back again soon.
  • User:Megan H

    Trip type: Couples

    Small but mighty

    rating13 Jun 2026

    We stayed at the Fives Oceanfront in Puerto Morelos in April after having spent a week at the El Cid Resort just down the road. We felt our shoulders drop going into The Fives, such a relief to be in a smaller quieter resort where the Staff take an interest in you from check in on. While this resort is small it is mighty and has all of the amenities that we were looking for. The room was clean and spacious and the bed was supper comfy. The three restaurants were great and if you are looking for some more verity the town of Puerto Morales is a 5-10 minute stroll away. We will be back for sure. Management Team, Dueño at The Fives Oceanfront Puerto Morelos, responded to this review Thank you for sharing your kind feedback. We are delighted to know that you enjoyed the relaxed and welcoming atmosphere of The Fives Oceanfront in Puerto Morelos and that you appreciated the attentive service from our team. It is also wonderful to hear that you found your room comfortable and spacious, and that you enjoyed the dining options available, as well as the nearby town for added variety.We truly appreciate your comments and are very happy to know you plan to return. We look forward to welcoming you back again soon for another peaceful stay.
  • User:Penny E

    Trip type: Couples

    Perfect getaway

    rating01 Jun 2026

    The hotel's location is perfect. From the moment we walked in, I felt the stress of the city melt away. Professional and knowledgeable front desk staff welcomed us (shout out to Lilia and Mario). Our oceanfront suite was very well curated , clean and quite lovely. Listening to the waves at night was so soothing. On our last day, we had a memorable experience at the spa, Maria and Alfredo were fantastic! We are still dreaming about the fabulous time we had in Puerto Morelos!The Horstmanns from NY Management Team, Dueño at The Fives Oceanfront Puerto Morelos, responded to this review Thank you, Horstmann Family, for sharing such a wonderful review! We are delighted to hear that your stay was the perfect getaway and that from the moment you arrived, you were able to leave the stress of the city behind. It is especially rewarding to know that Lilia and Mario made you feel welcome and that you enjoyed the comfort, cleanliness, and beautiful oceanfront views of your suite. We are also thrilled that your spa experience was a memorable highlight of your stay, and we will be sure to share your kind words with Maria and Alfredo. Thank you for choosing us for your visit to Puerto Morelos. We are honored to have been part of such special memories and look forward to welcoming you back for another relaxing escape in the future.
  • User:Gary H

    Trip type: Solo travel

    RELAXING AND RESTFUL

    rating01 Jun 2026

    Great stay. The facilities are first class, and kept very clean. Enough good cannot be said for the staff. Personable, courteous, and accommodating. The food experience exceeded our expectations. This is on our "RETURN TO" list Management Team, Dueño at The Fives Oceanfront Puerto Morelos, responded to this review Thank you for your wonderful review! We are delighted to hear that you enjoyed a relaxing and restful stay with us. It is especially rewarding to know that you appreciated our well-maintained facilities, the exceptional service provided by our team, and the quality of our dining experiences. Your kind words about our staff mean a great deal, and we are thrilled that the food exceeded your expectations. Knowing that we have earned a place on your "return to" list is the highest compliment we could receive. We look forward to welcoming you back for another memorable stay in the future.

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