Mezzanine

Name: Mezzanine
Address: Carretera Tulum-Boca Paila km 1.5, Riviera Maya / Playa del Carmen, mexico
Telephone: +44-204-505-9777
Rating: 4.8

Tulum, Riviera Maya / Playa del Carmen, Mexico

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About Mezzanine

location

This hotel is located in Tulum, right on the beach.

facility

This hotel has a lift and a reception desk. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge). Further services include a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

rooms

A number of amenities provide extra comfort during a stay at the hotel. WiFi (no extra charge) comes as standard in the rooms. The hotel has non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Mezzanine

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Indoor Pool
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Sun loungers
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  Sun terrace

Location

Around this property:

Centre

6000 m

Airport

46000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1507

Very Good

133

Average

Poor

Terrible

Recent Reviews: 1692

User:Wanderer634062
Trip type: Couples
Stunning, serene hotel experience!!!!
26 Jun 2026
The atmosphere and the vibe here was very beautiful, natural and serene. The natural landscape. And the aesthetic of the hotel itself was very peaceful. The weight staff were incredibly... more »
User:Cecily M
Trip type: Couples
Beautiful spot and kind staff
26 Jun 2026
We had the most wonderful stay at hotel Mezzanine! It is along a beautiful part of the beach and the hotel itself is lovely. There are so many different nice... more »
User:Nati B
Trip type: Solo travel
Amazing paradise
26 Jun 2026
The place is paradisiac. Rooms extremely clean and comfortable. The staff makes you feel at home and are genuinely caring and helpful. You can walk to Tulum ruins on the... more »
User:Roshnikapadia28
Trip type: Couples
Will come again
26 Jun 2026
Staff was amazing and Thai food was sooo delish and authentic more »
User:Martin W
Trip type: Family
Do not be mislead by the marketing material or the association with SLH
26 Jun 2026
My wife and I recently stayed at the Mezzanine Hotel Tulum. The staff were all very friendly and helpful, however the quality of all the hotel facilities is that of... more »