Iberostar Waves Tucan

Name: Iberostar Waves Tucan
Address: Avda. Xaman-Ha, Lote Hotelero No 2, Riviera Maya / Playa del Carmen, mexico
Telephone: +44-204-505-9777
Rating: 4.5

Playacar, Riviera Maya / Playa del Carmen, Mexico

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About Iberostar Waves Tucan

location

Ideal for beach holidaymakers and families, this hotel lies in Playa del Carmen, right by the sea.

facility

350 rooms are available to guests at this hotel, which includes a reception desk. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Parking spaces are available to guests travelling by car. Further services include a babysitting service (for a fee), medical assistance, a laundry service, a hairdresser and a page service. Lectures, presentations and meetings can be held in one of the 4 conference rooms.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are provided in the bathrooms, which include a baby bath. As an extra convenience, bathrooms provide cosmetic products. 3 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 4 outdoor pools, while children have a special swimming area just for them. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

The dining area includes 5 restaurants and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Iberostar Waves Tucan

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Hairdresser
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  Kids Club
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  Laundry Service
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  Medical Assistance
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  Restaurant(s)
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  Shops
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  Wifi
Meals
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  All inclusive
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  Breakfast Buffet
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  Drinks Included
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  Evening Buffet
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  Lunch Buffet
Sport/Entertainment
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  Children's Entertainment
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  Children's Pool
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  Entertainment Programme
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  Gym
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  Jacuzzi
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Sun loungers
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  Sun terrace
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  Tennis

Location

Around this property:

Beach

50 m

Airport

3000 m

Centre

4000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

7760

Very Good

2450

Average

730

Poor

255

Terrible

197

Recent Reviews: 11392

User:Fun T
Trip type: Family
Best Resort Experience
24 Jun 2026
This was probably the best resort I have been to compared to. The layout is amazing and nature is everywhere. The beach was also really nice. Seaweed issue are a... more »
User:Temaruata M
Trip type: Family
Embracing the mexican culture and lots of wild life on premisses
24 Jun 2026
We have been coming to this hotel since 2011 and love it. I have taken a star because food could use some help although it has been been than previous... more »
User:Jesse J
Trip type: Family
Great Resort
24 Jun 2026
We just returned from an awesome trip at Iberostar Waves Tucan. Here are my two cents I like to see as a family: Beach- Best one I’ve been to in... more »
User:tobys744
Trip type: Couples
Solid 4 star hotel
24 Jun 2026
The hotel is a solid 4 star hotel, I think like many hotels the actual 5 star rating is down to local ratings as many hotels are also 5 star.... more »
User:wanderlusting3
Trip type: Family
A Fantastic Stay That Could Be Even Better
24 Jun 2026
Highlights: • Beautiful property. The pool area is fantastic and being surrounded by the jungle and animals was incredible. That was definitely one of the highlights of the trip. •... more »