Iberostar Waves Quetzal

Name: Iberostar Waves Quetzal
Address: Avenida Xaman Ha Lote Hotelero No. 2, Riviera Maya / Playa del Carmen, mexico
Telephone: +44-204-505-9777
Rating: 4.5

Playacar, Riviera Maya / Playa del Carmen, Mexico

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About Iberostar Waves Quetzal

location

Ideal for beach holidaymakers and families, this hotel lies in Playa del Carmen, right by the sea.

facility

The hotel has a reception desk and features 350 rooms. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), medical assistance, a laundry service, a hairdresser and a page service. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and a fan. Most units have a sea view. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a baby bath. For extra comfort in the bathrooms, guests are offered cosmetic products. 3 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 4 outdoor pools, while children have a special swimming area just for them. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

The dining area includes 5 restaurants and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Iberostar Waves Quetzal

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Hairdresser
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  Kids Club
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  Laundry Service
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  Medical Assistance
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  Restaurant(s)
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  Shops
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  Wifi
Meals
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  All inclusive
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  Breakfast Buffet
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  Drinks Included
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  Evening Buffet
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  Lunch Buffet
Sport/Entertainment
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  Children's Entertainment
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  Children's Pool
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  Entertainment Programme
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  Gym
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  Jacuzzi
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Sun loungers
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  Sun terrace
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  Tennis

Location

Around this property:

Beach

0 m

Centre

4000 m

Airport

60000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

6283

Very Good

2058

Average

599

Poor

219

Terrible

159

Recent Reviews: 9318

User:TrueCanucks
Trip type: Friends getaway
Just as expected - good hotel for price
24 Jun 2026
Good location in Playacar. Excellent beach: very long and large. Hotel is generally quite nice and just as we expected for a 3.5-style hotel in the area. Mostly we ate... more »
User:Iwona N
Trip type: Couples
Great hotel
24 Jun 2026
I agree the rooms are a bit dated, but it did not impact the experience in any way.they were still clean and comfortable. All staff was nice and supportive. Jungle... more »
User:Sylwia L
Trip type: Family
The Hotel
24 Jun 2026
The hotel is good when it comes to the rooms – they were always very clean and well maintained. The area around the hotel is absolutely beautiful and breathtaking. A... more »
User:Camille B
Trip type: Family
Amazing stay!!! Beautiful hotel
24 Jun 2026
Info about us: we were traveling as a family of 3 on our honeymoon. We have a 6 month old baby and are in our early 30s. My husband also... more »
User:hali-in-cuba64
Trip type: Couples
Waves about Quetzal
24 Jun 2026
Living among the wildlife was an experience... they just went around as it is their home as well. I totally enjoyed walking through the jungle each day to wherever we... more »