Dreams Sapphire Resort & Spa

Name: Dreams Sapphire Resort & Spa
Address: Super Manzana 11, Manzana 9, Lote 10, Riviera Maya / Playa del Carmen, mexico
Telephone: +44-204-505-9777
Rating: 4.4

Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

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About Dreams Sapphire Resort & Spa

location

Ideal for beach holidaymakers and families, this resort is situated in a quiet area in Puerto Morelos, right by the sea.

facility

Guests receive a warm welcome at the 24-hour reception desk before settling into their accommodation. 568 suites are available. Services such as a currency exchange service and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. There are a number of shops, including a supermarket. The grounds of the resort feature a playground and a lovely garden. Further services include a babysitting service (for a fee), a car hire service, medical assistance, 24-hour room service (for a fee) and a laundry service. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning. Guests can relax on the balcony or terrace. Rooms include a double bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. Wheelchair-friendly rooms can be booked. The resort has family rooms and 568 non-smoking rooms.

sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Parasols and comfortable sun loungers are available on the sun terrace. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball and volleyball or, for a fee, golf. A number of sports are available, including water sports such as catamaraning, kayaking and water aerobics. For a fee, guests can also enjoy snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and yoga. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Various dining options are available, including a café, a bar and a lobby bar. Guests can enjoy dining in the cosy atmosphere of the 7 restaurants (a buffet and à la carte available). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special is offered as a catering option. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Dreams Sapphire Resort & Spa

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Games room
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  Garage
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Service
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  Medical Assistance
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  Nightclub
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Theatre
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  TV Room
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  Waterslide
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  All inclusive
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  Breakfast Buffet
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  Drinks Included
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  Lunch Buffet
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  Set menu lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Aqua aerobics
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  Archery
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  Basketball
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  Beach Volleyball
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  Billiards/Snooker
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  Canoe
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  Catamaran
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  Children's Entertainment
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  Children's Pool
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  Darts
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  Diving
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  Entertainment Programme
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  Golf
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  Gym
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  Horse Riding
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  Jacuzzi
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Sailing
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  Sauna
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Table Tennis
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  Tennis
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  Water Skiing
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  Windsurfing

Location

Around this property:

Golf Course

15000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

10325

Very Good

3212

Average

1342

Poor

523

Terrible

485

Recent Reviews: 15887

User:Aimee D
Trip type: Family
Family friendly
26 Jun 2026
This is our last day here and we are so sad. We are a family of five including a 7, 8, and 10 year old. There’s a lot of activities... more »
User:Kelsey H
Trip type:
Great Experience
26 Jun 2026
I had a great time. This was my daughter's first resort experience and she loved it. She can't wait to go back. My favorite activity was the silent headphone party... more »
User:Josh D
Trip type: Family
A Dream of a Wedding
26 Jun 2026
The atmosphere is great for both adults and kids. The staff are so incredibly kind and helpful and willing to do whatever it takes to make your experience the best... more »
User:marwan175
Trip type:
Excellent resort for families and foodies
26 Jun 2026
Highly recommend this resort for a family vacation. We had kids ages 4 to 13 and everyone had something to do. The food quality exceeded my expectations and I'm a... more »
User:Arelis C
Trip type:
Don't stay here.
26 Jun 2026
We have stayed in many Dreams properties. This hotel by far does not meet the Dream quality. It was extremely run down. The rooms had countless issues. Our family had... more »