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This hotel warmly welcomes guests in Playa del Carmen.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a babysitting service, a transfer service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator and a microwave. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including a spa, a sauna and a beauty salon. Children are well looked after in the kids' club.
The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.
Facilities
Air conditioning
Bar(s)
Car Park
Conference Room
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Shops
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Continental Breakfast
Sport/Entertainment
Indoor Pool
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Sun loungers
Sun terrace

Centre
200 m
Airport
58000 m
Excellent
262
Very Good
154
Average
61
Poor
21
Terrible
24
Recent Reviews: 522
User:Busker999
Trip type: Couples
Lovely colourful hotel
24 Jun 2026
User:Toui A
Trip type: Family
Lovely tittle hotel with touch of Mexico ! Love it
24 Jun 2026
User:Jane H
Trip type: Couples
Overall impression of Hotel Casa De Las Flores
24 Jun 2026
User:Seb-D-87
Trip type: Family
Charming Mexican boutique hotel
24 Jun 2026
User:Iveta L
Trip type: Family
Great, very authentic and romatic place, great people in the reception
24 Jun 2026