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Riviera Maya Sur, Riviera Maya / Playa del Carmen, Mexico Share this Deal
About Barcelo Maya PalaceThis charming Mexican hotel has a stunning beach caressed by the beautiful lapping waters of the Caribbean. It is set on the best beach of the Riviera Maya, in natural, spectacular surroundings, just 2 km from the centre of Puerto Aventuras and Xpu-Ha beach and 15 km from Xcaret. It is 25 km from Playa del Carmen, 35 km from Tulum, 85 km from Cancún and 75 km south of Cancún International Airport.
Units include 742 junior suites and 14 suites located in a 3-storey main building and an auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, basketball, crazy golf, paddle tennis and archery. A number of sports are available, including water sports such as windsurfing, paddle boating, banana boat rides, canoeing, sailing, catamaraning, kayaking and snorkelling. For a fee, guests can also enjoy jet skiing and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, squash, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Dining facilities include a dining room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals and children's meals can be prepared on request.
Amenities at Barcelo Maya PalaceFacilities
Air conditioning
Bar(s)
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Nightclub
Playground
Restaurant(s)
Restaurant(s) with non-smoking area
Restaurant(s) with smoking area
Room Service
Shops
Theatre
TV Room
Waterslide
Wifi
Hygiene
Enhanced cleaning programme
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
All inclusive
Breakfast Buffet
Drinks Included
Evening Buffet
Lunch Buffet
Sport/Entertainment
Aerobics
Archery
Banana Boat
Basketball
Beach Volleyball
Billiards/Snooker
Bowling
Catamaran
Children's Entertainment
Children's Pool
Darts
Diving
Entertainment Programme
Gym
Jacuzzi
Jet Skiing
Massage
Minigolf
Outdoor Pool(s)
Parasols
Pedalo
Sailing
Sauna
Steam bath
Sun loungers
Sun terrace
Table Tennis
Tanning Studio/Solarium
Tennis
Windsurfing
Location
Beach
0 m
Centre
3000 m
Airport
79000 m
User Rating & Reviews
Excellent
12403
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3381
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1599
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777
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861
Recent Reviews: 19021
User:ktay1973
Trip type:
Family Vacation
02 May 2026
User:dachari2026
Trip type:
Great experience, definitely recommend
01 May 2026
User:joedawgg
Trip type:
Barcelo Palace
01 May 2026
User:Mdykes0378
Trip type:
Great Resort for everyone!!!
01 May 2026
User:andytaylor1717
Trip type:
Barcelo palace april2026
01 May 2026
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