Acanto Playa del Carmen, Trademark Collection by Wyndham

Name: Acanto Playa del Carmen, Trademark Collection by Wyndham
Address: 16th Street, Riviera Maya / Playa del Carmen, mexico
Telephone: +44-204-505-9777
Rating: 4.7

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

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About Acanto Playa del Carmen, Trademark Collection by Wyndham

location

This apartment hotel is located in Playa del Carmen, on Calle 16 norte between Primera Avenida and Quinta Avenida (900 m). It lies near attractions such as the Pier Navega and Xcaret Eco Theme Park and is just some 10 m from the centre, and just a couple of minutes' walk from Quinta Avenida with its restaurants and bars. Cancún is roughly 68 km, Xcaret is some 72 km, Xel-ha is approximately 122 km and it is about 131 km to Tulum.

facility

The 31 rooms, including 17 apartments and 10 double rooms, have a pleasant, inviting atmosphere. 4 villas/houses offer even more space and comfort. This apartment hotel has a lift and a 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and dishwasher. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, golf, fishing and horse riding. Water sports available at the hotel include windsurfing, jet skiing, paddle boating, sailing, catamaraning, snorkelling and diving. Sport and leisure facilities at the apartment hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, live music, a dance club and a casino.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A continental breakfast buffet guarantees a great start to the day. The hotel also offers picnics.

Amenities at Acanto Playa del Carmen, Trademark Collection by Wyndham

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Casino
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  Conference Room
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  Currency Exchange
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Beach Volleyball
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  Catamaran
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  Cycling/Mountain Biking
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  Diving
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  Golf
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  Gym
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  Horse Riding
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  Jacuzzi
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  Jet Skiing
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Pedalo
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  Sailing
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium
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  Tennis
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  Windsurfing

Location

Around this property:

Centre

0 m

Beach

200 m

Airport

57000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1022

Very Good

221

Average

Poor

Terrible

Recent Reviews: 1311

User:Curious32540984161
Trip type: Couples
Acanto is a great choice
04 May 2026
The property is very well kept, perfectly located, and staffed by friendly, helpful individuals! The 1 bedroom suite gave us that extra room that helps make the stay more comfortable. The room was clean and quiet. Matt C, Other at Acanto Hotel Playa Del Carmen Trademark Collection by Wyndham, responded to this review Thank you so much for your comments . We are so glad you enjoyed your time and look forward to to seeing you gain soon
User:Laurel P
Trip type:
Perfect and peaceful boutique hotel.
24 Apr 2026
This was our 3rd time staying there. Love the location and the peacefulness once inside. Very comfortable beds and the morning breakfast is a wonderful treat. Ivette Hernandez Head of Housekeeping, Sonstige at Acanto Hotel Playa Del Carmen Trademark Collection by Wyndham, responded to this review Hi Laurel It was great to have you back again at Acanto. We are glad that you has such a nice time and as always well be waiting for your return
User:William W
Trip type: Couples
Perfect!
09 Apr 2026
We stayed 2 weeks at Acanto. It is a peaceful oasis in the midst of everything ! We loved it! Close to the beach and the bustling 5th Ave. Breakfast was ok..basic continental breakfast. A beautiful place , rooftop views, well cared for, very clean and friendly staff. So nice to have the option to make lunch or dinner ! A perfect holiday!! Ivette Hernandez Head of Housekeeping, Sonstige at Acanto Hotel Playa Del Carmen Trademark Collection by Wyndham, responded to this review Wow thank you so much for your kind words. We are so glad that you enjoyed your time at Acanto and we look forward to seeing you again soon
User:Vipul S
Trip type:
A hidden gem in the playa
05 Apr 2026
I am a 50 y old Canadian and wanted a quick 4 day getaway after a long and cold winter. So, I booked ACANTO apart-hotel in Playa del Carmen on Expedia, just off their famous fifth Avenue [Quinta Avenida], and I feel I made the right choice. This place is less than 12 years old and is well maintained. Central atrium has a pool and some loungers. Like other parts of the Playa, most guests were Canadian, American, British, Dutch, German, etc.I felt very safe, as entrance is guarded, and after 11 pm you need to be buzzed in.A small convenience store just below this hotel, that sells bottled water, beers, snacks, fruits, fresh coconuts, etcLeticia and Jose Eleazar at the reception are absolutely helpful people, and can help you book excursions and you can pay in the lobby itself.No hanky panky, all legit.Its maintained well and very clean. Housekeeping is every 3 days.The included continental breakfast was complimentary and basic, but I am OK with that.Quinta Avenida is loaded with amazing eateries and restaurants, so you can literally step out and be at a table in under 60 seconds!You can't beat the location. Each apartment has a kitchenette and the 2 bedroom units also have dishwashers. AC has individual thermostats within your unit, so that's very good.If you have time, go to the rooftop and enjoy the amazing view of the Caribbean Sea.The ADO bus terminal is a pleasant 15 minutes walk on the cobbled Quinta Avenida, the ferry terminal is an extra 3 minutes.No vehicles allowed on Quinta Avenida, so its very pedestrian friendly.They also have apartments for sale, and those that are interested should reach out to the reception staff.I will go back again. Ivette Hernandez Head of Housekeeping, Sonstige at Acanto Hotel Playa Del Carmen Trademark Collection by Wyndham, responded to this review Thank you so much for your comments. Our staff works hard to get these reviews. We are so happy you enjoyed your time and we look forward to having you back again
User:Adele S
Trip type: Solo travel
In the heart of tourist PDC.
31 Mar 2026
I stayed for 1 month a year ago this past winter. It was a great location just off 5th avenue, PDC. The 1 bedroom unit was large and roomy. Well equipped. Bed was comfy. Decor is a bit dated but still nice and clean. Pool was very small with no sunshine in pool area, but public beach is just a 15 minute walk away. Overall, the hotel was a bit underwhelming but good. Ivette Hernandez Head of Housekeeping, Sonstige at Acanto Hotel Playa Del Carmen Trademark Collection by Wyndham, responded to this review Thank you so much . we are glad that you had such a nice time at Acanto and that it was your home away from home. We look forward to your many returns . Just to clarify , the pool does get sun at different times of the day depending on the time of year as well.