Shibuya Excel Hotel Tokyu

Name: Shibuya Excel Hotel Tokyu
Address: 1-12-2, Dogenzaka, Tokyo, japan
Telephone: +44-204-505-9777
Rating: 4.2

Tokyo City, Tokyo, Japan

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About Shibuya Excel Hotel Tokyu

location

Overlooking Shibuya Scramble intersection, the hotel is just a 3-minute walk to the famous Shibuya 109 Building. The Harajuku area and Yoyogi Park are a 15-minute walk away. Shibuya Station’s 6 train lines and 3 subway lines are close at hand.

facility

The hotel has 4 lifts and features 408 rooms, including a suite and 164 single rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Shibuya Excel Hotel Tokyu

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
Sport/Entertainment
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  Gym
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  Massage

Location

Around this property:

Centre

0 m

Airport

23000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

650

Very Good

749

Average

186

Poor

Terrible

Recent Reviews: 1657

User:Yjohn5217
Trip type: Solo travel
Superb service - hospital/head injury assistance
25 Jun 2026
Great staff especially Ms Kubota! (I hope I spelled her name correctly)! While shopping on a rainy day and on a crowded street, I slipped and fell. I hit my... more »
User:Butterflygirl54
Trip type: Couples
Crazy Busy Location!
25 Jun 2026
We stayed here in Shibuya for 2 nights towards the end of our trip. Location: The hotel is in a good location, right next to the Shibuya Scramble Crossing but... more »
User:Louise B
Trip type: Family
Quality accommodation, very well located
25 Jun 2026
Convenient location, very comfortable beds, clean and modern. View of Shibuya Scamble Crossing from some of the elevators. Right next to Food Show food hall, 7-eleven, Shibuya Station and the... more »
User:anhfl
Trip type: Couples
Outstanding front desk customer service
25 Jun 2026
Outstanding front desk customer service .My special thanks to Miss Kubota,LA and Mr KNG . They help me find my lost wallet while visiting the Ginza area when I come... more »
User:Andrew K
Trip type: Couples
Nice hotel in great location
25 Jun 2026
Good hotel in a great location, a short walk from the centre of Shibuya and also close to the restaurant complex on the 4th floor. Not that many facilities, so... more »