New Otani Inn Tokyo

Name: New Otani Inn Tokyo
Address: 1-6-2 Osaki, Shinagawa-ku, Tokyo, japan
Telephone: +44-204-505-9777
Rating: 3.7

Tokyo City, Tokyo, Japan

Share this Deal share

About New Otani Inn Tokyo

location

The hotel is arguably at the very centre of Tokyo, and is a convenient base for every type of visitors. Located in the Akasaka entertainment area, the hotel is also adjacent to the political district of Nagatacho, and just 10 minutes' walk from the outer border of the Imperial Palace and the National Parliament Building. The hotel offers easy access to the Roppongi, Shinjuku and Shibuya entertainment areas, yet is equally convenient to Ginza and its shops, as well the business areas of Toranomon and Nihonbashi. The hotel is 3 minutes on foot from Akasaka Mitsuke subway station on the Ginza and Marunouchi lines, with access to Tokyo station, the Ginza shopping area, the Shibuya entertainment area, and the Asakusa historical area. It also is only 5 minutes on foot from the Nagatacho subway station on the Hanzomon, Yurakucho and Namboku lines, offering access to almost every part of Tokyo.

facility

The hotel has a lift and features 1533 rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A desk is provided. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include cycling/mountain biking, a spa, a sauna, a steam bath and massage treatments or, for a fee, a gym.

meals

The hotel includes a restaurant with air conditioning and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at New Otani Inn Tokyo

Facilities
- -
  24-hour reception
- -
  Air conditioning
- -
  Bar(s)
- -
  Bicycle Hire
- -
  Car Park
- -
  Cloakroom
- -
  Conference Room
- -
  Currency Exchange
- -
  Hairdresser
- -
  Hotel Safe
- -
  Laundry Service
- -
  Lifts
- -
  Medical Assistance
- -
  Newspaper kiosk
- -
  Restaurant(s)
- -
  Room Service
- -
  Shops
- -
  Wifi
Hygiene
- -
  Enhanced cleaning programme
Sport/Entertainment
- -
  Gym
- -
  Jacuzzi
- -
  Massage
- -
  Outdoor Pool(s)
- -
  Sauna
- -
  Steam bath

Location

Around this property:

Beach

8000 m

Airport

11000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

124

Very Good

280

Average

158

Poor

Terrible

Recent Reviews: 643

User:kindtraveler2016
Trip type: Family
Fabulous Stay!
23 May 2026
We only had 2 nights here but could have easily spent a week! We were spoiled at every turn. Every staff member smiled and genuinely tried to assist us. All of the amenities were just what we needed and wanted. Great location for easily getting around Tokyo. We enjoyed our time in the lush gardens. The firmness of the beds took some getting used to, but everything else was lovely.
User:Osman I
Trip type: Couples
Tokyo in April 2026
17 Apr 2026
When we arrived the room that we had been allocated wasn’t appropriate and not to a great standard. Unfortunately, the agent I used to book the room could not be reached so it all became very difficult. On the next day. Mr Yamamoto went out of his way to help us to another room. He was really helpful.We did pay more but it’s well worth it for that extra space and the comfort you’d expect in a hotel. The fault with the booking wasn’t with the hotel but with the agent Logi Travel who are only available on Monday to Friday 9 am to 5 pm which is ridiculous.Now that we have settled in the hotel has an abundance of restaurants good staff and is very clean.The taxis outside which make accessing anywhere in central Tokyo easy. We are less than 15 minutes from Tokyo station which will be very useful for us as we’re travelling to Hiroshima on the bullet train.
User:249StuartH
Trip type: Family
Excellent stay with wonderful service and beautiful rooms.
04 Apr 2026
We had a very enjoyable stay at Hotel New Otani Tokyo and would happily return.The rooms were lovely, very comfortable, and always kept to a very high standard. Housekeeping was excellent throughout our stay — efficient, discreet, and consistently thorough. It is always a good sign when a hotel manages to keep everything immaculate without ever feeling intrusive, and that was very much the case here.One of the real highlights was the main breakfast, which was excellent. Both the Japanese and Western food were of a very high standard, with a wide choice and a level of quality that made it feel like a genuine part of the hotel experience rather than just a routine buffet.The Zen House Club Level experience was also a real standout. It felt calm, polished, and genuinely special, and it added a lot to our stay. The overall atmosphere of the hotel made it easy to relax, and the service in the areas that mattered most to us was warm and well handled.The only real disappointment was Rib Room, which did not live up to the standard of the rest of the hotel. Compared with the rest of the experience, it felt noticeably weaker and out of step with what we expected.That aside, this was a very strong stay overall. Comfortable, well-run, and with lovely rooms, first-class housekeeping, and an excellent breakfast, Hotel New Otani gave us a far better all-round experience than many supposedly more design-led hotels.
User:JuhaUitto
Trip type: Family
A very nice experience
09 Dec 2025
On the last leg of this year's Japan trip we stayed the two final nights at the New Otani Inn in Osaki. We thoroughly enjoyed it. The room (612) was spacious, clean and cozy. We had three separate beds for my wife, my daughter and myself. The view from the window was across the Meguro River. The hotel is next to the subway station so getting there (and to Haneda Airport) is easy. Underneath there is a big two-story shopping area, which includes an excellent supermarket and many restaurants. This is what is called Osaki New Town, a very nice area.
User:AldenM
Trip type: Business
Exceeded My Expectations
27 Sept 2025
After reading the bad reviews, I was not really expecting very much in this hotel.After spending my first night, I thought it was actually very good.The first positive I can say is the room space. I mean of all the hotels I’ve booked in Japan ever since my first visit 2007, New Otani Inn Tokyo probably has the biggest rooms I’ve ever stayed in.I mean I could very easily open my luggage and manage my clothes.The second positive is the very filling buffet breakfast.The hotel serves a wide array of selections from salad, soup, beverages, mains to dessert — bacon and salmon everyday ??There is a Lawson convenience store just outside the lobby and there are restaurants nearby just 2 minutes away on foot.The Osaki station Yamanote line is just a 3-minute walk which makes this hotel very convenient for people both on business and personal travels.Will definitely booked this hotel again.