Kyoto Hotel Okura

Name: Kyoto Hotel Okura
Address: 537-4 Ichinofunairicho, Kyoto, japan
Telephone: +44-204-505-9777
Rating: 4.4

Kyoto, Japan

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About Kyoto Hotel Okura

location

The hotel is a 15-minute drive from Kyoto railway station and less than a 10-minute drive from attractions such as the Imperial Palace and Nijo Castle.

facility

The hotel has a lift and features 322 rooms, including 9 suites and 54 single rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Amenities provided in the rooms include slippers and a daily paper. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and 1 smoking room.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including 7 restaurants, a dining room, a breakfast room, a café and a bar. A fortifying breakfast is served daily.

Amenities at Kyoto Hotel Okura

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Protective equipment for employees
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Steam bath

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1208

Very Good

662

Average

144

Poor

Terrible

Recent Reviews: 2089

User:rajduvvuri
Trip type: Family
Poor service by concierge
26 Jun 2026
The staff, especially the concierge, was rude and also unhelpful in recommending restaurants and handling restaurant reservations. They betrayed a disappointing lack of awareness of the restaurants even in their... more »
User:Paula P
Trip type: Couples
Wonderful Hotel
26 Jun 2026
We had a very pleasant three night stay at this hotel .This is a spacious and well equipped hotel. The foyer looked very grand however the rooms were a little... more »
User:Behnam S
Trip type: Couples
Location location location
26 Jun 2026
The hotel is in beautiful location,and quite popular,which made breakfast very busy.I would recommend to have breakfast at about 9:00.I imagine a second ground coffee machine would help. more »
User:ninettejohnson
Trip type: Family
Stunning Views from 12th Floor
26 Jun 2026
We stayed 2 nights in this hotel. It was clean and spacious. The staff were very friendly, polite and helpful. We had lovely views from our room overlooking the city.... more »
User:whinfellwanderer
Trip type: Couples
Really good downtown Kyoto hotel
26 Jun 2026
We really enjoyed staying here. The hotel is perfectly placed for public transport, downtown shopping and historic sites. Very helpful concierge service. Very helpful concierge service more »