Hotel della Valle

Name: Hotel della Valle
Address: Via Demetra, 3, Sicily, italy
Telephone: +44-204-505-9777
Rating: 3.7

Agrigento, Sicily, Italy

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About Hotel della Valle

location

This hotel lies on a hillside on the road from the temples to Agrigento, about a 2-minute drive from the nearest train station and shopping area. It is only a 5-minute drive from the temples, which can be seen from the hotel. Other public transport is also located just by the hotel, enabling easy access to other parts of the city.

facility

120 rooms, including 3 suites, 14 single rooms and 52 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel della Valle

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Barbeque
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Sauna
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Public Transport

100 m

City Centre

1000 m

Shopping opportunities

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

457

Very Good

352

Average

277

Poor

171

Terrible

Recent Reviews: 1356

User:PopRich
Trip type: Couples
Good, Spoilt by poor service.
Invalid Date
Lovely hotel with nice rooms and good swimming pool. Food was excellent, served outside on warm evenings. Sometimes hard to get a drink as inside bar closed and staff shortages at pool bar. Customer service not great when minor issues raised (TV no English channel working). Otherwise staff were friendly, welcoming and generally efficient. Location not ideal, as perched on a steep hill outside main town. However, a very good supermarket just a few yards away. Overall nice hotel, clean and tidy with most of what you need.
User:BuffetGirl28
Trip type: Family
Convenient to the Temples
Invalid Date
The grounds around the pool area were beautiful. It was the perfect location to visit the Valley of the Temples. It was nice having a bar in the lobby for a quick drink. They also provided free snacks, which was a nice touch. I’d return if I were in the area again.
User:Curiosity04912523647
Trip type: Couples
Dishonest practice
Invalid Date
The hotel itself was fine, but their practice has been dishonest.My stay has already been paid as part of a package tour. When I checked in, they asked for my credit card in case of damage, which was a common practice. A couple days later, I found out that they charged my stay again to the credit card. When I contacted them, they apologized and promised to refund. However, after several email exchanges and two more months later, I still have not received the refund. Lately, they have been ignoring my email. So, I caution you to be careful with this hotel. Direzione VILLA HERA, Direttore generale at Hotel Della Valle, responded to this review Ci dispiace per l’inconveniente. Il rimborso è stato disposto da parte nostra; il ritardo è stato causato esclusivamente da un problema tecnico bancario, indipendente dall’hotel. Ci scusiamo ancora per il disagio arrecato.Reception
User:Susan C
Trip type: Couples
Lovely Hotel, WONDERFUL staff !
Invalid Date
This is a wonderful hotel because of its fabulous staff. Nothing is too much trouble, even people with alcohol and wheat allergies like me. The food was very good and the restaurant staff overcame each hurdle with kindness and great good humour. Michael, on reception, was so efficient and extremely helpful when I lost my phone in town and helped me retrieve it. The shower in our room could do with a little work, but who cares when the people who work here are wonderful! Five stars from me ??.
User:vacalover13
Trip type: Couples
Nice hotel, further from city center.
Invalid Date
we stayed here as part of a large tour group. The room was comfortable and the staff was friendly, the grounds were beautiful. The water temp in the shower was not consistent, would suddenly go cold then back to hot. That was my biggest complaint. Loved the water pot to make coffee. Was a grocery within a few minutes. far from town though, up a steep hill.