Astoria Palace

Name: Astoria Palace
Address: Via Montepellegrino 62, Sicily, italy
Telephone: +44-204-505-9777
Rating: 2.8

Palermo, Sicily, Italy

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About Astoria Palace

location

The hotel is located between the seaport and the Fiera del Mediterraneo Trade Fair, only 1 km from downtown Palermo. It can easily be reached via the shuttle service offered by the hotel. Mondello Beach is just a 15-minute drive away. There is a bus stop just in front of the hotel and Gachery Station is only 300 m away.

facility

The hotel has 16 junior suites, 2 suites, 27 single rooms and 283 double rooms, which are located on 13 storeys and are reachable by 4 lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 8 conference rooms.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 326 non-smoking rooms.

sport

Various dining options are available, including 2 restaurants, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.

meals

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Astoria Palace

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Sport/Entertainment
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  Sauna
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  Tanning Studio/Solarium
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Beach

8 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

169

Very Good

455

Average

560

Poor

411

Terrible

374

Recent Reviews: 1969

User:Yosefi D
Trip type: Friends getaway
Bad experience
Invalid Date
Very poor service, food etc. no coffee in rooms, staff is incompetent etc.
User:Giovanni B
Trip type: Family
Everything perfect
Invalid Date
Went here with the family to visit Palermo, we felt welcome since the very first moment from the night concierge. This hotel makes you feel pampered and treated with white gloves. Great value for money. I would suggest the director to consider the option to be add an offer to Bluelight card.
User:Esther C
Trip type: Family
Horrible I need my money back
Invalid Date
Terrible hotel, no clean. Breakfast its horribleNo AC in room or breakfast room.Do not visit this place its not secure around
User:RhodesLondon
Trip type: Friends getaway
Sicily Holiday with family & Friends
Invalid Date
Went to Sicily with 3 families we initially stayed at Astoria Palace as a stop gap before going to Catania. We hired cars from the airport and the hotel is about 30-40mins from there. The hotel is approximately 10-15mins drive to the main centre (ie 4 corners/cathedral) Staff - Fairly friendly and helpful Rooms - basic but functional if you’re wanting to spend most of the day out and somewhere to sleep for 3 night stay appx £50per night. Breakfast is an option £10pp if not already included Car Park - hotel has a car park and you can pay for 2 days upfront when you get you ticket at the barriers park in the street. Food - Breakfast quite basic continental usual pastries ham / cheese/ yogurt. Only hot food was scrambled eggs and bacon, Omelette made to order. However when it’s busy the hot food does run out and not constantly topped up.Rooftop Bar & Restaurants- is open in the evening. We found the Pizzas really nice unable to comment about other food as did not try it. Service quite good at the rooftop bar. There is also space at the rooftop if you want to bring your own drinks and food. WiFi - we were on the 8th floor when we stayed and found connection to be fine as we were able to at least watch Netflix. However friends on 14th floor very poor connection Rooms - comfortable but basic however the air con even was working did nothing to cool the room. Cleaned daily with daily linen changed. Tea/coffee available in room with kettle
User:LondonPritesh
Trip type: Solo travel
Really bad hotel not 4 star!
Invalid Date
Definitely not 4 star! Had people walking past my room and no view! Ridiculous place and very far from the center!Dated old bathroom and flies everywhere inside the lobby!Terrible ??