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Grand Hotel Bonanno

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Grand Hotel Bonanno

locationPisa, Italy

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About Grand Hotel BonannoAbout Grand Hotel Bonanno

location

The hotel is located at the heart of Pisa close to the historical centre and the university, and only minutes from the leaning tower and the charming cathedral on the Piazza dei Miracoli. Countless restaurants, bars, shops and nightclubs are located close by. The coast of Turrenia and Marina di Pisa is situated 15 km away, whilst the coast of Versilla is about 20 km from the hotel. The larger cities of Tuscany are also not to far from the hotel, Livorno and Lucca are 20 km away, whilst Florence is 75 km away. San Rossore Nature Park and the San Giuliano Terme are both within kilometres of the hotel, which can be easily reached by either car or other modes of transport. The nearest train station is around a 10-minute drive away. Pisa Airport is roughly 4 km away.

facility

The hotel has 6 junior suites, 16 single rooms and 67 double rooms, which are located on 3 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 89 non-smoking rooms.

sport

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

meals

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Hotel Bonanno Amenities at Grand Hotel Bonanno

  • Facilities

    • -

      Air conditioning

    • -

      Lobby

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      24-hour reception

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      Currency Exchange

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Parking

    • -

      Smoke detector

    • -

      Smoking rooms

    • -

      Wifi

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

    • -

      Business Center

  • Common Area

    • -

      Outdoor Furniture

  • General Services

    • -

      Concierge

    • -

      Doctor on call

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Pool/ Beach towels

    • -

      Wake-up Call / Service

    • -

      Wheelchair

  • Hotel Type

    • -

      Family-friendly Hotel

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Protective equipment for employees

    • -

      First-aid services

  • Meals

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      Breakfast Buffet

    • -

      Breakfast Served

    • -

      Special Diet

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      Continental Breakfast

    • -

      Bar

    • -

      Cafe

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

  • Payment

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      ATM

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Transfers

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      Airport Transfers

    • -

      Shuttle Service

LocationLocation

Map preview

Around this property:

City Centre

500 m

River

600 m

Shopping opportunities

600 m

Bars / Pubs

700 m

Restaurants

1000 m

Bus Station

1500 m

Train Station

1700 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

418

Very Good

808

Average

494

Poor

192

Terrible

102

Recent Reviews: 2014

  • User:Anamika P

    Trip type: Family

    unsafe unhygienic extremely disappointed

    ratingInvalid Date

    Please do not book this hotel just because it is advertised as a 4 star property. It was one of the dirtiest hotels I have ever stayed in. The carpets were absolutely disgusting, and the overall condition of the room was extremely disappointing.We were also very concerned about safety.Our room was downstairs, at the end of the corridor, and had a balcony door that felt extremely flimsy and could easily be opened from the outside. This made us feel very unsafe during our stay.We asked the hotel staff to change our room, but they were unpleasant, unhelpful, and showed very little concern for our worries.I would not recommend this hotel to anyone. The reality of the property was nowhere near what we expected from a 4-star hotel.I will be attaching pictures of the carpets so that other travellers can see the actual condition of the hotel before making a booking.Please think twice before booking this hotel. Based on our experience, it was extremely disappointing, unhygienic, and left us feeling unsafe. Emanuele Di Vita, Direttore generale at Grand Hotel Bonanno, responded to this review Good morning,Regarding your disgraceful and outrageous review, we wish to state the following:- The safety of the rooms, from the ground floor to the third floor, is certified by Italian regulatory bodies, not by your baseless claims. If the room was not to your liking, you could have left and requested a refund.We sincerely hope never to have you as guests again.

  • User:Connie T

    Trip type: Family

    Warm stay in Pisa

    ratingInvalid Date

    We stayed at Grand Hotel Bonanno during a particularly hot period in Pisa. On arrival, we informed reception that the air conditioning in our room did not appear to be working properly and that the room was very hot.Maintenance was sent to check it the following day and we were told that there was nothing wrong, despite the room temperature being around 26°C.We then asked whether it would be possible to move to another room where the air conditioning might work better. We were initially told that the hotel was fully booked. While trying to find a solution, we were subsequently lied to and told that the rooms are set to 24°C and cannot be adjusted below this controlled centrally at reception and cannot be adjusted in the roomo. This was disappointing, particularly as the reception area was noticeably cooler than our room, not that we want to be sleeping in a freezer, but just cool enough to not be sweating with the air conditioning on. We understand that we were visiting during a heat wave and appreciate that this made the situation more difficult. However, our main concern is that the room was advertised as having air conditioning, while in practice we were unable to get the room to a comfortable temperature. The communication from reception during this situation was also disappointing and did not leave us feeling particularly well supported.The breakfast was average, with a limited selection and some of the food lacking freshness and flavour. The mini fridge in the room also did not keep items particularly cold.On the positive side, the hotel is in a convenient and relatively affordable location, with many of Pisa's main sights within walking distance.Overall, Grand Hotel Bonanno would be fine for a short stopover, but based on our experience, we would have expected the advertised facilities and level of service to be more consistent than with what was actually provided. Not really reaching the 4 star service in any way as advertised. Emanuele Di Vita, Direttore generale at Grand Hotel Bonanno, responded to this review thank you

  • User:Cian Z

    Trip type: Solo travel

    Pretty average stay

    ratingInvalid Date

    Ok. Bit far out and I had to walk on quiet roads and underpass to get to the tower and city. The room was fine. Breakfast was basic but suitable. Near to Pisa San Rossore station, not Pisa Centrale. Emanuele Di Vita, Direttore generale at Grand Hotel Bonanno, responded to this review Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards

  • User:Richard M

    Trip type: Couples

    Not grand, but good

    ratingInvalid Date

    Stayed here for 3 nights. Was pretty sceptical after reading the reviews, but we had nothing to worry about. It's a great base to explore Pisa. It's only about 10 to 15 minutes walk from the hotel to the tower. The hotel it's self is clean and comfortable, a little dated, but nothing to write home about. Good breakfast in the morning. Plenty of variety. We eat in the restaurant one night. Good food and reasonably priced, also the hotel bar was reasonably priced as well. All the staff we came into contact with were all helpful and polite. I don't know if I would go to Pisa again, only because once you've seen it, there's nothing much else to see, but if I did I would definitely go back to this hotel and I would definitely recommend it to others. Emanuele Di Vita, Direttore generale at Grand Hotel Bonanno, responded to this review Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards

  • User:FCESSEX

    Trip type: Family

    Second time at this warm and friendly hotel.

    ratingInvalid Date

    Second time at this hotel and they have made small upgrades like free coffee in the room that was really appreciated.We like the service and location of this hotel and also value for money.Not the best view but my son is a trainspotter so he was very happy!Great breakfast here.One small improvement that could be made is the cleaning detail in the rooms. The public areas are spotless but the rooms have scuff marks on the walls , mould in the grout of the tiles and limescale around the shower doors. This is the only reason I did not give 5/5! Emanuele Di Vita, Direttore generale at Grand Hotel Bonanno, responded to this review Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards

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