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Raffaello

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Raffaello

locationMilano, Milan

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About RaffaelloAbout Raffaello

Location

This hotel is located about 4 km from the centre of Milan. Its setting is especially ideal for business travellers as well as families. Guests can reach the nearest shops in about 600 m.

Facility

Guests have a choice of 126 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom and a baggage storage service. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Further services and facilities include a babysitting service (for a fee), a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A conference area (business centre) with a fax machine and a projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. The rooms have a king-size bed and a sofa bed. For young travellers, children's beds can be provided. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. A hairdryer, bathrobes and a telephone are on hand in the bathrooms for everyday use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and a spa.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Raffaello Amenities at Raffaello

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Cloakroom

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      Conference Room

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      Garage

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

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      Gym

LocationLocation

Map preview

Around this property:

Shopping opportunities

600 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

189

Very Good

276

Average

141

Poor

37

Terrible

17

Recent Reviews: 660

  • User:Brianandmarionwright

    Trip type:

    Two nights in Milan

    rating02 Jun 2025

    Comfortable hotel with friendly, efficient and helpful staff, well located for tram travel into city Hotel Raffaello, Servizi per gli ospiti/front office at Hotel Raffaello, responded to this review Dear Guest, Thank you so much for your kind review! We're delighted to hear that you found our hotel comfortable and our staff friendly, efficient, and helpful. It's also great to know that our location made it easy for you to travel into the city. We hope to welcome you back again soon!Best regards,Hotel Raffaello

  • User:DavidManchester107

    Trip type: Couples

    Great Location for the Tram

    rating02 Jun 2025

    Hotel clean and staff very helpful. Anatolia, Marcus and Andreas special mention. We had an excellent stay. Nice room, dissapointed there were no tea making facilities in the room. Only a few restaurants in the vicinity, however, a typical Milanese bar del Sorisso is around the corner. Caffefour Supermarket a short walk from the Hotel. Our cup of teas were satisfied by a MacDonalds a short walk fro the Hotel Hotel Raffaello, Servizi per gli ospiti/front office at Hotel Raffaello, responded to this review Dear Guest,Thank you very much for taking the time to share your kind feedback. We’re delighted to hear that you had an excellent stay and that you found the hotel clean and the staff helpful. Anatolia, Marcus, and Andreas will be especially pleased to receive your recognition—thank you for mentioning them!We appreciate your comments regarding the room and understand your disappointment about the lack of tea-making facilities. Your feedback is valuable, and we will certainly take it into consideration for future improvements.It's great to know that you enjoyed exploring the nearby area, including the local bar and supermarket. We’re glad you were still able to enjoy your tea at the nearby McDonald's!We hope to have the pleasure of welcoming you back in the future.Warm regards,

  • User:Meyyappan A

    Trip type: Business

    Disappointed by the Night Staff – A Stressful End to an Otherwise Decent Stay

    rating02 Jun 2025

    I stayed at this hotel for five nights and things went smoothly—until the last day, which completely changed my impression.I had an early morning flight and confirmed with the day staff the evening before that someone would be available to check me out at 4:30 AM. They assured me the night staff would be present. However, when I came down at 4:25 AM, the reception was completely unattended. I rang the bell multiple times, waited, rang again—nothing. After about ten minutes of this, I was getting extremely anxious as I had a scheduled airport bus to catch.To make matters worse, the main entrance was locked from the inside. I was effectively trapped inside the hotel lobby, unable to check out or leave. I had no idea what to do. Finally, after 20 min around 4:45 AM, the night staff casually strolled in, saying he had left the property to get something.This is absolutely unacceptable. If the only person responsible for the hotel overnight is going to leave, someone else needs to be on duty. Because of this, I missed my bus and had to spend extra on a taxi to the airport. It turned what could’ve been a positive stay into a frustrating and stressful ending. I would not stay here again, especially if you have any early morning travel plans. Hotel Raffaello, Servizi per gli ospiti/front office at Hotel Raffaello, responded to this review Dear Guest, Thank you for taking the time to share your experience.We sincerely apologize for the inconvenience and stress you experienced during your early morning checkout.We would like to clarify that, for internal security reasons and for the safety of all our guests, the entrance doors are locked during nighttime hours. Our night auditor is always present to assist guests; however, on this occasion, he had to momentarily step away from the front desk (approximately 5 minutes)We appreciate your feedback as it helps us to improve, and we hope you will give us another opportunity to better serve you in the futureMy best regards Hotel Raffaello

  • User:Z4474LXsonia

    Trip type: Solo travel

    Correct for the price

    rating02 Jun 2025

    Not worth 4 stars but the price is below what you would pay for a 4 stars hotel so good value for money. Hotel Raffaello, Servizi per gli ospiti/front office at Hotel Raffaello, responded to this review Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our hotel to be good value for money. While we understand your comments regarding the star rating, we strive to offer a comfortable and pleasant stay at a fair price.Your input is appreciated and helps us identify areas where we can improve. We hope to welcome you again in the future and provide an even better experience.Best regards,Hotel Raffaello

  • User:ShariWestSussex

    Trip type: Couples

    Staff very friendly but doesn’t feel four stars

    rating02 Jun 2025

    Part of a secret escape holiday so not chosen by us. Best thing about the hotel are the front desk staff, very knowledgeable and helpful; especially Marco.The room was facing a side street so quiet. Juliette balcony opened to revel lots of cigarette butts on the ground. Bed was large and comfortable. Water in the fridge.Room was bland . Paper cups only and no coffee/ tea making facilities. Requested glass glasses which were provided and did eventually get a kettle with a few sachets of decaf, sugar and tea, no milk. Shower was over the bath.Good magnifying mirror. Was too far from the centre for our liking. Number 14 tram from outside is about 14 stops from Duomo . They ran regularly.Breakfast was buffet and had all the usual continental fare. Less well stocked if one was later.They kept our luggage safe when we checked out. Didn’t eat in the restaurant.I don’t feel that it is a four star hotel. Hotel Raffaello, Servizi per gli ospiti/front office at Hotel Raffaello, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the warm and helpful service provided by our front desk team, especially Marco — we will be sure to pass along your kind words to him.We’re glad you found the bed comfortable and enjoyed the quiet location of your room. That said, we’re sorry to hear about the cleanliness issue on the balcony and the initial lack of amenities. Your comments regarding the room setup and facilities are duly noted and will be shared with our housekeeping and management teams to help us improve the overall guest experience.We understand that our location may not have been ideal for your preferences, though we hope the convenience of the nearby tram helped to some extent.We’re happy you enjoyed our breakfast selection and that our team was able to assist with luggage storage after checkout. While we’re sorry to hear that your stay didn’t fully meet your expectations of a four-star hotel, we truly value your feedback and will use it constructively to make enhancements where possible.We hope to have the opportunity to welcome you again under better circumstances.Warm regards,HOTEL RAFFAELLO

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