Epavlis

Recent Reviews: 547

• User:Saffron H

  Trip type: Friends getaway

  Amazing traditional Greek hotel

  Invalid Date

  We had the best stay at this hotel. After arriving they couldn’t find our booking but made is feel really welcome and sorted this out so we were given a room with an amazing view. The whole place was a traditional friendly hotel with a lovely pool and so many sunbeds and a pool bar. You didn’t have to get up really early to reserve one, so everything felt chilled. Ahmed at the pool bar was amazing. He was really friendly and made some lovely toasties and fries for us all week and not to mention the cocktails too. He was always happy and couldn’t do enough for us. We felt completely at peace there with all the staff and nothing felt too much. We even learnt some Greek. Maria the owner was on hand if you needed anything and was really lovely too. Nothing felt too much. We had a lovely cooked breakfast most mornings and could come and go as we pleased. I would definitely stay here again if we visit Santorini again and would definitely reconsider anyone that wants a beautiful place to stay. Epavlis Hotel, Owner at Epavlis Hotel, responded to this review Dear saffronh,Thank you so much for taking the time to share such a wonderful and detailed review of your stay with us!While we apologize for the brief hiccup locating your reservation upon arrival, we are so glad our team was able to resolve it quickly and set you up in a room with the beautiful views you deserved. Ensuring our guests feel welcomed and cared for from the moment they step through our doors is always our top priority.We are thrilled to hear that you were able to truly relax and enjoy the authentic, chilled atmosphere of our hotel—from unhurried mornings by the pool to our cooked breakfasts. A special thank you for recognizing Ahmed! He was beaming when we shared your review with him; he takes great pride in keeping everyone well fed with his signature toasties and fries and refreshed with great cocktails. Maria and the entire team were equally delighted by your kind words. Knowing you even learned a bit of Greek during your stay makes it all the more special for us!It was an absolute pleasure hosting you at Epavlis Hotel. We cannot wait to welcome you back on your next visit to Santorini. Until then, efcharisto poly for your high recommendation!Warmest regards,Maria & The Epavlis Hotel Team

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• User:Ada C

  Trip type: Family

  bad experience

  Invalid Date

  If they give out stars for cold as titanic water showers then this place deserves it. We confronted the stuff which later confronted the owners about our cold water problem but they didn’t seem to care and for 4 out of 7 days we had to take showers in really cold water. The breakfast is okey but the time is so limited( between 8:00-10:00) which is bad when you leave in the morning. The stuff like the guy from bar and the night time receptionist were really helpful and kind. The Lady who is the owner of this place is the worst person to be in charge. She is so unpleasant to her guests and is screaming at them for the things that she should definitely not. The cleanliness of this hotel is something that they should definitely work on. You could find hair in your bathroom and the pipes smelled and looked like garbage, also the towels that were supposed to be cleaned were so old that they had stains which could not be washed anymore. The pool itself is very nice but if you look on the floor you can see many things like paper towels, old band-aids and who knows what else. This hotel has so much potential to be an amazing vacation accommodation but at this time is nowhere close to being pleasant. Epavlis Hotel, Owner at Epavlis Hotel, responded to this review Dear Guest,Thank you for recognizing the hard work and helpfulness of our pool bar staff and night receptionist. However, we must address the rest of your review directly, as it gives a completely distorted representation of what occurred during your stay.Hot Water: When you brought up the water temperature, our team acted immediately. With your permission, we checked your room right then and verified that hot water was working properly. Even after you claimed it dropped during specific evening hours—something we have not experienced in our 20 years of operation—we had our technician inspect the system to guarantee everything was functioning as it should.Pool Area & Management: The owner did not "scream" at guests. She intervened appropriately when a group of children and teenagers was causing extreme disturbance around the pool area, creating noise levels that were completely unfair to other guests trying to relax. Enforcing hotel rules so that all guests can enjoy a peaceful vacation is management's responsibility, not an act of unpleasantness.Housekeeping & Towels: Our housekeeping team went out of their way for you, replacing your towels every single day—sometimes twice within 16 hours at your explicit request. While we do everything we can to accommodate specific timing, housekeeping operates on a structured daily schedule; expecting immediate room entry the precise minute you step out is simply not how hotel operations work.Pool Maintenance: Cleanliness is something we take great pride in. Our pool deck and grounds are thoroughly cleaned every morning and afternoon. When guests occasionally drop items or fail to use garbage bins, our team cleans it up during their regular rounds.We always strive to provide a welcoming and high-quality experience for everyone who stays with us, but we also expect a basic level of respect for our staff, our property, and fellow guests. We wish you the best in your future travels.Management, Epavlis Hotel

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• User:Lulujones89

  Trip type: Couples

  Not for us

  Invalid Date

• User:sharrona952

  Trip type: Solo travel

  Fantastic views, terrible hill to walk up in the heat!

  Invalid Date

  The views from the hotel are amazing! Definitely the highlight of my stay there! The downside was the awful hill! I am not unfit, perse! I do a lot of walking as I don't drive, but in the heat, it really was a struggle, I had to stop and rest several times.It is a beautiful looking hotel, but really needs a bit of TLC. My first room, T.V never worked, even after reporting, never got fixed, so 2 days later they gave me a different room. Sadly, this one had a leak under the toilet, it came up every time you flushed. I had to use my towels to stem the flow, or risk slipping over on the wet floor. This again was mentioned several times, but it never got fixed! When I told the manager (Maria) She said she knew as the previous guest had reported it???? Then she said, she just forgot!!! The Jacuzzi wasn't working. the hinges that prevent the door shutters banging were broken, so that was really annoying when trying to sleep! I think a classification of 4 Star, is a tad generous. Breakfast was ok, typical Greek, always plentiful and frequently topped up.I wouldn't stay again, because of the hill alone! Epavlis Hotel & Spa, Owner at Epavlis Hotel, responded to this review Dear Sharron,We are genuinely shocked and deeply disappointed to read this review. Given your remarkably pleasant demeanor during your stay—where you arrived bearing gifts for our team and departed expressing how happy you were with your holiday—this highly exaggerated and contradictory public complaint is quite frankly baffling.Please allow us to set the record straight regarding your claims, as we cannot allow false narratives about our property to go unaddressed.The Topography of Santorini "The downside was the awful hill! I am not unfit, perse! ... I had to stop and rest several times."You chose to visit Santorini. It is universally known that our beautiful island is built on the steep cliffs of a caldera. Hills, stairs, and uphill walking are fundamental realities of this destination. Common logic dictates that travelers research their destination before booking; Santorini's unique cliffside landscape is perhaps not the most suitable destination for guests who struggle with physical fitness or mobility. Complaining about a hill on a volcanic island is entirely unreasonable and out of our control.The Room TransferWhen you reported an issue with your television, we proactively moved you to another room to ensure your comfort. You conveniently omitted from your review that this new room was located exactly 2 meters next door on the exact same level. The transfer required absolutely zero stairs or strenuous effort on your part.The Bathroom "Leak"Your description of the plumbing issue is a severe exaggeration. It was not a catastrophic flow of water threatening to make you slip; it was a minor, single-drop drip. We immediately provided you with an extra floor towel to manage the minor drip. Our maintenance team completely fixed the issue the very next day. Our manager, Maria, absolutely did not tell you she "forgot" about it.We pride ourselves on our true Greek hospitality, which you happily accepted in person before deciding to write this misleading review from behind a screen. We are really saddened by this two-faced behavior.We wish you the best in your future travels, and highly recommend choosing much flatter destinations going forward.Sincerely,Hotel Management

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• User:dorat640

  Trip type: Couples

  Amazing stay!

  Invalid Date

  We recently had the most amazing time at Epavlis Hotel Kamari, and I can't recommend it highly enough. From the moment we arrived until the day we reluctantly checked out, everything was perfect.Service & Staff: The staff deserves the highest praise. They were genuinely warm, incredibly welcoming, and went above and beyond to make our stay comfortable. Whether it was giving local dining tips or helping with transportation, their service was top-notch and always delivered with a smile. Our room was spotlessly clean, beautifully maintained, and incredibly comfortable. The peaceful atmosphere of the hotel ensured we had a restful sleep every night. If you can, book a room with a view—waking up to the scenery outside was truly a highlight!Location & Atmosphere: The hotel location strikes a perfect balance—it's serene and relaxing, yet close enough to all the local attractions and restaurants. The grounds themselves are lovely and contribute to a very tranquil holiday atmosphere.We are already planning our return trip. If you are looking for a place that offers exceptional service, beautiful surroundings, and a truly amazing overall experience, look no further than Epavlis Hotel Kamari!!!!. Five stars across the board!

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