Above Blue Suites

Recent Reviews: 648

• User:Journey820838

  Trip type: Solo travel

  Relaxation at its best

  Invalid Date

  What a lovely hidden gem with outstanding views. Felicity suite was my room and it was gorgeous right next to pool. My only complaint is I've only booked 1 night and wished id booked my whole stay here in santorini. If you want the views and not the queues treat yourself and come to imogerveli . Stay here! Staff are outstanding too ?? ??. Many thanks for my lovely stay

• User:emziejol

  Trip type: Couples

  Highly recommended

  Invalid Date

  We came for our anniversary last week Location is amazing far enough away from Fira and Oia that it wasn't over crowded but near enough to catch the buses which come every hour to Imerovigli We had the Moonlit suite which was beautiful few minor defects but nothing to complain aboutThe Plunge pool was cold but i did use it most days to cool down other pools seem to be slightly warmer but was fine for us to take a quick dip. Staff was amazing and friendly you could ask them for any recommendations and guidance on to how to get to places The Sunset from here is just as amazing as any restaurant along the Caldera so if you are looking for a peaceful evening you can order in also.

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• User:Dream66119148707

  Trip type: Couples

  We loved the view but were disappointed in the service

  Invalid Date

  I recently stayed at Above Blue Suites in Imerovigli. The view is absolutely spectacular! But there were several areas where we were disappointed, especially for a "luxury villa" setting:Some basic amenities were missing (no wash cloths or lotion)The room service was minimal; we weren't supplied with clean glasses, the toilet tissue wasn't replenished until we called, dirty towels were not removed, bed sheets were not changed for several nights even though that was promised, and floors were dirty.The mini fridge leaked continuously on the floorThe breakfast was bad. We had to pre-order, but times of delivery were altered or denied; the items requested were not always delivered or we were given totally different items instead; inconsistent portion sizes; we were missing utensils/napkinsThere were shower pressure issues: the sink and handheld head worked fine but the main shower head had very minimal pressure.There was no offer of assistance with luggage on arrival or checkout and when we asked for assistance, it was denied.Given the cost, I expected better service. If you stay here be sure to confirm what you expect ahead of time. George Tsolakakis, Ge????? ??e????t?? at Above Blue Suites, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback following your stay at Above Blue Suites in Imerovigli, Santorini. We are truly pleased to hear that you enjoyed the spectacular caldera view, which remains one of the most distinctive features of our property.At the same time, we sincerely regret that several aspects of your experience did not meet your expectations or the high standards we strive to provide, particularly for a luxury accommodation. Your comments regarding housekeeping consistency, in-room amenities, breakfast service, maintenance issues and luggage assistance have been taken very seriously and have been shared directly with our management and operational teams for immediate review and improvement.We would like to emphasize that this is not the level of service we aim to offer our guests and we apologize for the inconvenience you experienced during your stay. Clear communication, attention to detail and personalized service are core values for us, and your feedback helps us identify areas where we must do better.We truly appreciate your honest input, as it allows us to enhance the overall guest experience for future visitors to our luxury suites in Santorini. We hope to have the opportunity to welcome you again and provide the seamless, high-quality stay that reflects both our location and our commitment to hospitality.Kind Regards,Above Blue Suites

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• User:Ab9567

  Trip type: Couples

  Don't get fooled. Hot tub? More like cold tub, dirty sheets, uncleaned room, and mediocre service at best.

  Invalid Date

  Hot tub? More like cold tub. Front desk said they cannot adjust temperature of the tub but if the water is dirty from sunscreen or body oils, extra charge. Room was not clean when we arrived. Hair in the shower, toothpaste marks on the bathroom back splash, sheets had stains, 3 of 4 pillow cases had stains, towels smelled like cigarette smoke. We were asked to order breakfast and when it came the next day items were missing. When we asked the front desk, they said "no, it was brought to you." We showed them a picture that only one coffee came, not 2. When we asked for the second one, they said the cappuccino machine was broken. We saw others get cappuccino 5 mins after. Bonus: The couch pillow had stains, the front door window was dirty, and the kettle had rust inside (yummy)!The views are nice, the location is good. But don't get fooled by the "hot tub". We booked this property hoping to enjoy a private hot tub and the Caldera views, instead, we were disappointed all around. The hotel is not a 4 or 5 star as they claim. It's run down, things don't work, and the service is mediocre at best. SKIP IT. George Tsolakakis, Ge????? ??e????t?? at Above Blue Suites, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback on Tripadvisor. We truly regret to hear that your stay did not meet your expectations and we appreciate the opportunity to address your concerns. Providing a clean, comfortable room, well-maintained amenities and attentive service is very important to us and we are sorry that this was not your experience.Regarding the private hot tub, our team follows specific temperature and hygiene guidelines to ensure guest safety and comfort. We understand how important this feature is for guests visiting Santorini to enjoy the Caldera views and we regret any disappointment caused. Your comments about room cleanliness, linens and in-room amenities have been shared with our housekeeping and maintenance teams for immediate review and corrective action, as maintaining high accommodation standards is a top priority.We are also sorry to learn about the issues you experienced with breakfast service and communication at the front desk. This is not the level of hospitality we aim to provide and we are reviewing internal procedures to improve accuracy, transparency and consistency in guest service. Feedback such as yours helps us identify areas where we can do better.We do appreciate your kind remarks about the location and views, which many of our guests value when choosing our hotel in Santorini. While we regret that your overall impression did not reflect the experience we strive to deliver, your comments are taken seriously and are being used to enhance both our facilities and service.We thank you again for your feedback and wish you the very best in your future travels.Kind Regards,Above Blue Suites

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• User:Marnie M

  Trip type: Couples

  Hot tub not usable- more like a cold plunge pool

  Invalid Date

  We stayed in the moonlight suite which we were happy about once we arrived. We were located above the pool, not many steps to get to the main road and we had privacy. Other suites were lower with at least 80 steps to get to street level and along a walking bath so little privacy. We had a hot tub on our balcony that didn’t work. It was more like a cool plunge pool. Great for the afternoon if you wanted to sit in it but at night it was cold and couldn’t use. Which we were disappointed as we explored during the day and wanted to enjoy the hot tub in the evening and watch the sunset. We mentioned the broken hot tub to front desk but they just shrugged and said that was the way it’s supposed to be. We didn’t see a bar when we were there so we had to go buy our own at the supermarket across the street. Breakfast was served to the room every morning which was nice. Not enough chairs around the pool for the amount of rooms. Room was clean and comfortable. Beautiful sunsets right from your balcony. George Tsolakakis, Ge????? ??e????t?? at Above Blue Suites, responded to this review Dear Guest,Thank you for sharing your detailed feedback about your stay with us. We’re happy to hear that you enjoyed the Moonlight Suite, its privacy, convenient access, cleanliness, and the sunset views from your balcony. It’s also great to know that the in-room breakfast service added to your overall comfort.Regarding the hot tub, we would like to clarify that it is designed as a relaxation soaking tub with a preset temperature in accordance with Health and Safety regulations. While this ensures safety and compliance, we understand that individual preferences regarding temperature may vary.We also take note of your feedback about on-site amenities and pool seating. As a boutique property, we aim to maintain a calm and intimate atmosphere and guest input such as yours helps us continually evaluate how we can best balance space, comfort and shared areas.Thank you again for your review and for recognizing several positive aspects of your stay. We value all guest feedback and look forward to welcoming future travelers seeking privacy, comfort and beautiful sunset views.Kind Regards,Above Blue Suites

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