Grecotel Plaza Beach House

Name: Grecotel Plaza Beach House
Address: 60, A. Velouchioti st, Crete, greece
Telephone: +44-204-505-9777
Rating: 4.3

Rethymnon, Crete, Greek Islands, Greece

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About Grecotel Plaza Beach House

location

Perfect for parents with children, this apartment hotel is situated at the edge of town right next to the city centre and 2 km from the tourist attractions of Rethymnon. The apartment hotel is located just steps from nightlife and shopping.

facility

Guests have a choice of 84 rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The hotel has wheelchair-accessible facilities. Additional facilities include a playroom. Further services and facilities include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service and a hotel doctor. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently.

rooms

Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be provided at no extra charge upon request. A safe provides secure storage for guests' personal property. The kitchenette comes with a refrigerator, a tea/coffee station and an oven. An ironing set is provided for guests' convenience. A telephone, satellite television, a stereo system and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

On hot days, guests can go for a refreshing swim in one of 3 pools. There is also a special swimming area for little ones. Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of refreshing drinks await guests at the pool bar. The apartment hotel offers a variety of outdoor sports, including jogging. For a fee, guests can also enjoy cycling/mountain biking and horse riding. Sport and leisure facilities at the hotel include a gym and table tennis. There is a wellness area with a spa, a sauna and a hammam and, for an additional fee, massage treatments and a Cleopatra bath. Parents can unwind while the kids can participate in an entertainment programme full of fun activities (no extra charge).

meals

The dining area includes a restaurant and a bar. The hotel offers a wide range of catering options. Bed and breakfast and half board can be booked. A continental breakfast from the buffet or à la carte (also for early birds and late risers) guarantees a great start to the day. At breakfast and lunch, guests can order à la carte. Set menus are available at dinner. Gluten-free meals, vegetarian dishes and lactose-free food are available. The chefs will also prepare children's meals for an additional charge. Baby food is available upon request (free). The apartment hotel also offers snacks. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Amenities at Grecotel Plaza Beach House

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Conference Room
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  Games room
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  Hotel Safe
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  Laundry Service
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  Medical Assistance
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  Restaurant(s)
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  Wifi
Meals
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  à la carte Lunch
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  Breakfast Buffet
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  Continental Breakfast
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  Half Board
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  Set menu dinner
Sport/Entertainment
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  Aerobics
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  Canoe
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  Children's Entertainment
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  Children's Pool
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  Cycling/Mountain Biking
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  Diving
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  Gym
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  Horse Riding
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  Number of Pools
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  Parasols
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  Pedalo
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  Sun loungers
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  Swimming Pool
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  Table Tennis
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  Water Skiing

Location

Around this property:

Bus Station

100 m

City Centre

200 m

Tourist Centre

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

222

Very Good

108

Average

Poor

Terrible

Recent Reviews: 400

User:Lorelei P
Trip type: Family
10/10 recommend this hotel. Wonderful experience
21 Mar 2026
I had an excellent time here at Grecotel Plaza Beach House, 10/10 experience. It is located in Rethymno about a 35 minute walk from Old Town and the beach is across the street so it offers a beautiful view from their restaurant. I have so many wonderful things to say but I will start with the bartender Michael. He is extremely skilled at making drinks that are both delicious and aesthetically pleasing. He has a clear passion for what he does. He always engaged in conversation and was happy to explain different drinks to me and I really enjoyed the rapport we had. Also Kalliopi the receptionist is extremely friendly and approachable. She was extremely helpful in coordinating transportation for us and I really enjoyed talking to her. Finally, Theodoris the maître d’ was very warm and hospitable. He always made a point to come talk to us and was very kind. I will also mention that my boyfriend was sick overnight and they offered to make him soup and checked in with him throughout the day which really meant a lot. The hotel itself is beautiful and well kept, the room was spacious and the housekeepers did a very good job keeping our room clean throughout the week. I’d say you get your money’s worth for sure and the people were what made this stay so special. I definitely recommend this hotel. Michael Gioulountas, General Manager at Grecotel Plaza Beach House, responded to this review Dear 796loreleip,Thank you so much for your wonderful review! We are delighted to hear that your stay at Grecotel Plaza Beach House was a 10/10 experience.It is especially gratifying to know that our team made such a positive impression and contributed to making your stay memorable. We are also glad that our staff could assist when your boyfriend was unwell; it is always our aim to provide personal care and attention to our guests.We are pleased that you enjoyed the hotel’s location, beautiful views, spacious rooms, and the service provided by our housekeeping team. Your kind words about our staff and overall experience mean a lot to us.We look forward to welcoming you back for another exceptional stay in the future!Kind regards,
User:Madhu G
Trip type: Family
Wouldn’t recommend for families with kids .
20 Mar 2026
This was a let down . We were given the best room in the property supposedly but all the rain water came onto the bedroom floors and it was messy. puddle to walk on .It gets embarrassing to call housekeeping every so often to clean up the puddles .The upstairs bedroom has no view . Only the main bedroom has the beach view . There was absolutley no entertainment at the hotel except outdoor table tennis Which couldn’t be used due to the rains .During low season It would have been nice to provide some activities and entertainment . Rooms didn’t have any booklet with info regarding activities or entertainment .The wifi doesn’t work without a boaster which the front desk doesn’t give by default . You have to ask For it . If they knew the WiFi isn’t great then why not provide it while checking in ?Would not recommend this esp for families with kids . Michael Gioulountas, General Manager at Grecotel Plaza Beach House, responded to this review Dear Madhu G,Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations. We understand how inconvenient the rainwater issue was, and we apologize for the discomfort it caused. Please be assured that our housekeeping team works diligently to maintain clean and comfortable rooms, and we regret that this situation affected your experience.Regarding the room layout, we understand your disappointment that only the main bedroom had a beach view. We also note your comments about entertainment and informational materials; your feedback will help us improve our guest experience, especially during the low season.Concerning the Wi-Fi, we generally do not receive similar feedback, but we are glad that with our assistance the booster was able to enhance your connection. We truly value your comments as they help us identify areas for improvement, and we apologize again that your experience did not match the high standards we strive to maintain.Kind regards,
User:Francisco R
Trip type: Family
Grecotel Plaza family vacation
20 Mar 2026
First I would like to recognize the staff members that stood out and made our vacation enjoyable..Kalliope (front desk ), Michalis (bartender), Mr Theo (maitre) , Vaso (server) and the household staff . The rooms were well stocked and cleaned..The great scenery and amenities compromised by the hotel perfect..Made it cozy and relaxing..The stay was better than we expected.. All areas were utilized kept us calm and relaxed..Big thanks to all the staff we encountered.. Michael Gioulountas, General Manager at Grecotel Plaza Beach House, responded to this review Dear fjroig1,Thank you very much for your kind and detailed review! We are thrilled to hear that your family vacation at Grecotel Plaza Beach House exceeded your expectations.It is wonderful to know that our staff made such a positive impression and contributed to a cozy and relaxing stay. We are also glad you enjoyed the rooms, scenery, and amenities, and that all areas of the hotel helped you feel calm and comfortable.Your appreciation means a lot to us, and we look forward to welcoming you and your family back for another memorable experience!Kind regards,
User:João Vitor M
Trip type: Friends getaway
An excellent place to be with your loved ones!
19 Mar 2026
We went middle’s march and even in the off season it was amazing! The hotel right in front of a beautiful beach with turtles protection, comfortable rooms with AC and no noise at all, an amazing food service in the restaurant, with friendly, attentive staff and our cat friend Manoli! Michael Gioulountas, General Manager at Grecotel Plaza Beach House, responded to this review Dear 563jo_ovitorm,Thank you very much for your wonderful review! We are delighted to hear that you and your loved ones enjoyed your stay at Grecotel Plaza Beach House, even during the off-season.It is great to know that you appreciated the beautiful beachfront location, the comfort of the rooms, and the attentive service in our restaurant. We are also happy that Manoli made your stay even more memorable!We look forward to welcoming you back for another amazing experience in the future.Kind regards,
User:DedreTrip
Trip type: Couples
Did not disappoint
27 Dec 2025
Perfect location, lovely atmosphere, spacious rooms, very clean, quiet, excellent service from hotel personnel, good WiFi, sumptuous breakfast Michael Gioulountas, General Manager at Grecotel Plaza Beach House, responded to this review Dear DedreTrip,Thank you for your positive evaluation and we look forward to welcoming you back in the near future. Warmest Regards,