Breeze Boutique Athens

Recent Reviews: 146

• User:Voyager734503

  Trip type: Family

  Very good boutique hotel

  Invalid Date

  Location good, easy walking to Omonia square and many other amenities.Staff all excellent, very helpful, no issues.Breakfast very good, large selection of hot and cold.Evening meal, not usually available and I would suggest not partaking if and when it is!

• User:ZPF758

  Trip type: Couples

  Run away

  Invalid Date

  I rarely leave negative reviews, but this experience warrants one.At no point during the booking process was there any disclosure that the hotel was undergoing major construction. Had this been communicated honestly, I would have chosen to stay elsewhere. Guests deserve transparency before making a reservation.The problems began immediately. One elevator was completely out of service, and the remaining elevator was unreliable. Throughout the property there were obvious maintenance and safety concerns, including electrical outlets hanging out of the walls. Dirty laundry was left sitting on the front desk counter overnight, creating an unprofessional and unsanitary first impression.The most disturbing incident occurred outside the hotel’s entrance, where an individual was openly injecting heroin. Seeing this directly outside the front door was alarming and significantly impacted any sense of safety.To make matters worse, the breakfast we paid for was not even served at this hotel. Guests were required to walk across the street to a sister property, only to discover that it, too, was under construction. The breakfast experience was inconvenient and far below expectations.Having spent more than 40 years in the hospitality industry, I understand that renovations, maintenance issues, and unexpected challenges can happen. What is unacceptable is the complete lack of communication, transparency, and respect for guests. Good customer service is built on setting proper expectations, maintaining safe and clean facilities, and responding professionally when circumstances are less than ideal. Unfortunately, this property failed on all counts.This was one of the most disappointing hotel experiences I have had in decades. I cannot recommend this property until management makes significant improvements to both the physical condition of the hotel and, more importantly, its commitment to honest communication and guest service. Prima Hotels, Marketing at Breeze Boutique Athens, responded to this review Dear Guest, thank you for your feedback and apologies for any inconvenience, we woulD like to inform you though that the hotel is already renovated and the rooms are brand new, which means you came on winter. Therefore we hope to give us a chance in the near future to accomodate you and offer a better experience. Best regards, The Management team of Prima Hotels

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• User:OnAir25791982961

  Trip type: Business

  It's a hotel I wouldn't stay in again.

  Invalid Date

  The breakfast was terrible, besides the fact that you didn't have much to choose from, the scrambled eggs were coldMy permanent job was someone who you had the feeling was on your mind lest you steal something from breakfast. The juices were hot, the drinking water was also hot, and when I asked in English for a spoon, the restaurant staff sent me to the table and told me it was on the table, although, I left him alone and didn't argue with him Prima Hotels, Marketing at Breeze Boutique Athens, responded to this review Dear Guest, we apologize for the issues you enciuntered, they have been already addressed to the proper departments.This is not the service we aim to offer so we hope you to give us another chance in the future. Thank you for your understanting. Best regards, The Management team of Prima Hotels

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• User:Carlo Antonio A

  Trip type: Friends getaway

  Perfect for visiting Athens

  Invalid Date

  Kind and very helpful staff , a nice hotel near the city center . Exceptional value for money Prima Hotels, Marketing at Breeze Boutique Athens, responded to this review Dear Mr Carlo, we are glad we met you, thank you for your kind review, we hope to see you again! Best regards, The Management team of Prima Hotels

• User:NUNPAT

  Trip type: Solo travel

  A Perfect 5* Stay Thanks to Nikolina!

  Invalid Date

  A Perfect 5* Stay Thanks to Nikolina! I had an absolutely flawless one-night stay at Breeze Boutique Hotel in Athens, and it truly felt like a 5-star experience from start to finish. The hotel itself is charming and impeccably nice, with a prime location that's perfect for exploring the city. Everything felt convenient and vibrant right outside the door.But the real star was Nikolina at reception! Her kindness and helpfulness went above and beyond; she anticipated every need, made me feel instantly welcome, and turned what could have been a quick overnight into something truly special. Nikolina's warm smile, proactive assistance, and genuine care made my stay perfect. I couldn't have asked for more.The breakfast was fair and satisfying, with fresh options to kick off the day right. If you're looking for a boutique gem with exceptional personal service, Breeze is it. Thank you, Breeze Hotel, Nikolina and team. I'll be back! Prima Hotels, Marketing at Breeze Boutique Athens, responded to this review Dear Mr Nuno, we truly appreciate your review and your kind words for our hotel! We are glad your stay met your expectations, this means the world to us! We hope to see you again, we wish all the best to you! Kind regards from Breeze Boutique team and the Management team of Prima Hotels

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