Park Inn by Radisson Berlin Alexanderplatz

Name: Park Inn by Radisson Berlin Alexanderplatz
Address: Alexanderplatz 7, Berlin, germany
Telephone: +44-204-505-9777
Rating: 3.7

Mitte, Berlin, Germany

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About Park Inn by Radisson Berlin Alexanderplatz

location

In the historical heart of the city: an outstanding location next to the legendary Alexanderplatz, adjacent to the 368-m TV-Tower and close to the business and governmental district, as well as Unter den Linden and Friedrichstrasse boulevards. Within short walking distance guests will find numerous sights such as the AquaDom and Sealife, Nicolai Quarter, Hackesche Höfe, Museum Island and Brandenburg Gate. In addition, the hotel has excellent access to all public transportation (within 2 minutes' walk), and also provides parking facilities. Situated next to the hotel is the 'bcc' Berlin Congress Centre, which is within 2 minutes' walk and easy accessible from the hotel. Within 20 minutes the Berlin Airport Express takes guests non-stop to Schönefeld Airport.

facility

The hotel has 23 suites, 92 single rooms and 897 double rooms, which are located on 39 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

Comfortable sun loungers are available on the terrace. Active guests can enjoy golf. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Third-party operators offer Ayurveda treatments. Additional leisure activities include an entertainment programme, live music and a casino.

meals

Dining facilities include a non-smoking restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Park Inn by Radisson Berlin Alexanderplatz

Facilities
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Reception
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym

Location

Around this property:

Public Transport

10 m

Restaurants

50 m

Shopping opportunities

50 m

Bars / Pubs

50 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

3178

Very Good

5033

Average

2863

Poor

1100

Terrible

715

Recent Reviews: 12889

User:Seaside31935663046
Trip type: Couples
Not 4 Star and not 4 star service
Invalid Date
I am still in hotel whilst writing.The Hotel has a good location and is situated almost next to the TV Tower. It has 37 floors. We arrived early and was charged €2 bag to leave them till 3pm booking in time! Our room originally was on 30th floor but sink would not drain, reluctantly I got an offer of a room change. On return to out room next day our room had not been cleaned. They have button that needs to be pressed to ask for cleaning!!! My wife eventually managed to get a green light to have the room done BUT it was not . 2 visits to reception at 8pm told it cannot be done! Very disappointing. Also room thermometer does very little, our room not particularly warm.The rooms are small and have glass partitions for shower and toilet not particularly private.I have stayed in hotels all my working life and this fall way below 4 star standard and I struggle to find much to recommend.
User:Anne B
Trip type: Couples
Strange room cleaning system
Invalid Date
The sink in the room was blocked and did not drain and after waiting three hours for maintenance to fix this we requested a change of room. In the new room we pressed the button (their unique system of requesting a room clean) well before the designated 11am the following morning requesting our room to be cleaned and after being out all day until 8pm found no cleaner had serviced the room. Their system DID NOT WORK. We then asked for a cleaner and were told it was not possible. Instead we were offered fresh towels. We are most disappointed. We booked this hotel to return each day to a freshly cleaned room as in all other hotels. A strange system to adopt possibly resulting in many uncleared rooms?
User:carolineadamson112
Trip type: Couples
Hotel has a brilliant location, but too industrial.
Invalid Date
This is the largest hotel I have stayed at and would probably now choose a smaller one, as certain things were just a bit too industrial.The location is absolutely fantastic and there are some nice restaurants nearby.We arrived at 12.30 am and the lady who checked us in was very nice and helpful, as were all the staff we dealt with.We had a corner room on floor 22, which had a brilliant view. It was a nice room, 2 single beds were pushed together, the beds and quilts were very comfortable. The room was very quiet.Please be aware that the bathroom has a glass wall, so you need to slide the curtain over for privacy. I wasn't a fan of the white button system for having your room cleaned. It was after 11am before I pressed it (we actually couldn't find it, but it was on the mirror in the bathroom!), meaning we had to wait a further 2 days before it was cleaned. I asked Reception for clean towels and these were brought up very quickly.I have read a lot of good reviews about the breakfast, but I was very disappointed in it. I always prefer a hot breakfast, but the eggs were horrible. It was like cutting a hard cake to get some, apart from the first morning when they were lovely and soft. The rashers of bacon were mainly just greasy fat and very little bacon. There were no croissants or pastries, it was just bread and rolls. A lot could be done to improve this, but the hotel is catering for so many guests and this really makes it feel very industrial. Po Bormyee, Marketing at Park Inn by Radisson Berlin Alexanderplatz, responded to this review Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our fantastic location and the comfort of your room, as well as the helpfulness of our staff. It is always our goal to provide exceptional service to our guests.We understand that the industrial feel of our hotel may not appeal to everyone. Your observations regarding the bathroom layout and the cleaning request system have been noted. We aim for a modern design while ensuring guest comfort and will review your comments for potential improvements. Regarding breakfast, we appreciate your input and are sorry to hear that it did not meet your expectations. We strive to offer a variety of appealing options and will discuss your feedback with our culinary team to enhance our offerings.Thank you once again for your valuable insights. We hope to welcome you back in the future.
User:shamoail9
Trip type:
Value for Money
Invalid Date
Amazing location and friendly staff. Room size was good.Right in the heart of Alexandarplatz. Public transport is right in front of hotel Po Bormyee, Marketing at Park Inn by Radisson Berlin Alexanderplatz, responded to this review Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and our staff friendly. Your feedback about the room size is greatly appreciated, and we hope to welcome you back soon for another enjoyable stay.
User:Govi R
Trip type: Family
My stay @Park Inn Radisson Berlin
Invalid Date
Location was very convenient.Room temperature was very hot in summer, called technicians over but still didn't resolve the issues.Pillows was extremely soft which was very uncomfortable.Shower pressure was very reduced when using the basin tap simultaneously. Po Bormyee, Marketing at Park Inn by Radisson Berlin Alexanderplatz, responded to this review Thank you for sharing your feedback regarding your recent stay. I regret to learn about the issues you experienced with room temperature and pillow comfort. We encourage guests to reach out to our team for assistance with bedding preferences, and we appreciate your comments regarding the water pressure.