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Homedominican-republic

Punta Cana Princess

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Punta Cana Princess

locationBavaro, Punta Cana, Dominican Republic

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About Punta Cana PrincessAbout Punta Cana Princess

location

Ideal for beach holidaymakers, this resort is situated in a quiet area in Playa Bavaro, right by the sea.

facility

270 rooms are available to guests. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including tennis, beach volleyball, volleyball, basketball, crazy golf and archery. A number of sports are available, including water sports such as windsurfing, catamaraning, kayaking, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy banana boat rides and diving. The resort offers numerous indoor sports, including table tennis, billiards, darts and aerobics or, for a fee, a gym. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, live music, a casino and a nightclub.

meals

Various dining options are available, including a bar and a lobby bar. Catering is provided by 5 buffet restaurants (air-conditioned and non-smoking). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The resort also offers special catering options. For guests, international brands are included.

Amenities at Punta Cana Princess Amenities at Punta Cana Princess

  • Facilities

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      Air conditioning

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      24-hour reception

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      Currency Exchange

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      Shops

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      Casino

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      Conference Room

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      Laundry Service

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      Bicycle Hire

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Wifi

  • Beauty and Spa

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      Massage

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      Salon

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      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Distances

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      Beach

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Barbeque

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Cycling

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      Snorkelling

  • Payment

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      ATM

  • Room Facilities

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      Minibar

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      TV

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      Toiletries

  • Security

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Sauna

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      Diving

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      Windsurfing

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      Table Tennis

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      Billiards/Snooker

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      Golf

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      Tennis

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      Darts

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      Events

LocationLocation

Map preview

Around this property:

Beach

0 m

Airport

26000 m

Centre

40000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

17416

Very Good

5796

Average

1883

Poor

714

Terrible

579

Recent Reviews: 26388

  • User:Esmie C

    Trip type: Family

    Wonderful

    ratingInvalid Date

    Excellent location and great food for everyone they provide taxis services to and from the airport, Majestic Punta Cana is a popular tourist attraction. Customer Care, Owner at Majestic Colonial Punta Cana, responded to this review Dear Guest,Thank you very much for sharing your kind words and thoughts about your vacation. It will be an honor to welcome you back very soon.We are very happy to know that our team took such good care of you, providing the warm and friendly service that we extend to all our guests.We are very happy to know that you enjoyed your stay here at our wonderful resort and were able to leave with smiles and fantastic memories. We would love to see you again in the near future.Sincerely,Cynthia LebrónCustomer Service at Majestic Resorts

  • User:Brittany R

    Trip type: Family

    Unacceptable customer service.

    ratingInvalid Date

    When initally making the reservation for my family, we booked it at the Majestic Colonial, we booked a 5 night stay with them as returning customers. Prior to arriving to the resort, we were notified that the resort would be under construction and we would be moved to their sister resort next door and have the same accommodations where we were traveling with our teenage daughter, which was ok. Upon arrival, they had overbooked the resort and we were placed in a different room that was not what we were promised. After going back and forth with the front desk staff and very rude managers, we were told that we would get the room we initially booked with a refund to our inital form of payment for the two days that we were in a less expensive room. It has been over a month without any response nor resolve from this issue. I have emailed their customer service as well as have attempted to call the resort directly for some sort of update on this issue. The resort staff told me, "keep emailing, and be patient". I have sent multiple emails to their customer service with the latest email being sent 4 days ago with NO response. I recommend if you stay at this resort get your refund PRIOR to checking out, due to their in ability to respond to their customers in a timely manner. Customer Care, Owner at Majestic Colonial Punta Cana, responded to this review Dear Guest, As previously informed via email, your case is currently being reviewed and actively worked on by our team. Please rest assured that we will keep you updated and inform you as soon as we have any new information or progress to share.Thank you for your patience and understanding.Sincerely,Jhoneidy CedanoCustomer Service at Majestic Resorts.

  • User:Terry W

    Trip type: Couples

    Majestic Colonial - Adults Only side

    ratingInvalid Date

    Sorry for the late review. Maybe it will help with planning for when Majestic Colonial re-opens after renovations (couldn't find the completion date). Travelled in November, right after hurricane season ends.The need for renovations was starting to show - in the pools and our bathroom - but otherwise a fantastic resort, with helpful and friendly staff. Our concierge Marcelo was attentive and great at making recommendations for meals or activities. The beach restaurant was the highlight - breakfast and lunch buffets served, then a la carte for supper. The main buffet was better for selection, but the seafood and steak options were great at the beach restaurant. Service was friendly and efficient. Though not a lot of more casual food options.The upgrade to the Adults-only side and concierge service was definitely worth the cost. Pluses included a stocked room fridge and a couple of hard liquor bottles in the room. Almost all the bars had top shelf liquor - it wasn't hard to find if the pool bars didn't have what you wanted. We would probably upgrade to Majestic Elegance or Mirage, mainly for the increase in restaurant options. Customer Care, Owner at Majestic Colonial Punta Cana, responded to this review Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Cynthia LebronMajestic Resorts Customer Service

  • User:Catlin B

    Trip type: Couples

    Our favorite resort

    ratingInvalid Date

    This was our second visit to Colonial and it is hands down our favorite resort. The beach is beautiful and well maintained. Food is decent and always available. Service is always top notch! We had Alex as our butler for our stay and she was INCREDIBLE!! I really hope she will be back when they reopen from renovations. She went above and beyond for us and made sure to check in with us every single day and was super responsive to messages. Alex made our stay even more enjoyable. Alejandro was also a rockstar! He provided us with great service and really went out of his way to make our dining experience special. We will be back next year and hope that both of them will also be there! Customer Care, Owner at Majestic Colonial Punta Cana, responded to this review Dear Guest, We are so grateful that you took the time to write about your recent experience at our resort.It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Resorts for yet another wonderful stay, and it is such a joy to hear that you especially enjoyed our service Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise.Sincerely,Jhoneidy CedanoCustomer Service at Majestic Resorts.

  • User:Norma H

    Trip type: Couples

    Another amazing vacation at The Majestic elegance, The Club.

    ratingInvalid Date

    We just came back from our 5th time at The Majestic Elegance, The Club in Punta Cana and we are already planning our next trip there. Our butler Juan M and Osvaldy took good care of us for the week. The staff our like are second family. Our Housekeeper was wonderful, our room was always clean and tidy. The room bar guy always made sure we were well stocked water, pop and beer and munchies. The pools were always clean, the pools guys, Joel and Samuel were always busy keeping things tidy, always had towels and making sure quests are happy. Our beach bar staff were amazing, Santa, Maxima, Angelina, Adelio, Martha, Maitra. Never had to wait to long for a drink.The meals at the Resturants were very good, no complaints. We do want to give a special Thank you to the following people who took good care of us. Flavors: Oscar, Anthony, Pedro,Darlene, Jorlin,Jose. Steakhouse: Franklin P, Anthony, Breilin, Darleni. Although we did not get everyone's name, a big Thank you also for the great staff in The Limited, 9 Doors and II Bottaccio. Our Romantic Dinner under the stone gazebo was perfect. Our Waiter, Andres, for the dinner, was exceptional and the meal was great. The Staff working the lower lobby bar were exceptional, never waited long for a yummy drink. They are always so happy and accommodating to everyone.Also, try the Spa, we had a 55 min relax massage and it was like heaven. It is really worth going.All in all, another perfect, relaxing vacation. See you all soon again. Customer Care, Owner at Majestic Colonial Punta Cana, responded to this review Dear Guest,Thank you very much for sharing your kind words and thoughts about your vacation. It will be an honor to welcome you back very soon.We are very happy to know that our team took such good care of you, providing the warm and friendly service that we extend to all our guests.We are very happy to know that you enjoyed your stay here at our wonderful resort and were able to leave with smiles and fantastic memories. We would love to see you again in the near future.Sincerely,Cynthia LebrónCustomer Service at Majestic Resorts

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