Grand Hotel Praha

Name: Grand Hotel Praha
Address: Staromestské námestí 481/22, Prague, czech-republic
Telephone: +44-204-505-9777
Rating: 4.2

Stare Mesto, Prague, Czech Republic

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About Grand Hotel Praha

location

This hotel is located in the heart of Prague.

facility

The hotel has a lift and features 33 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator and a dishwasher. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, crazy golf and golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling and squash. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club, a casino and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hotel Praha

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Casino
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Billiards/Snooker
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  Bowling
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  Children's Entertainment
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Massage
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  Minigolf
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  Sauna
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  Squash
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  Steam bath
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  Tennis

Location

Around this property:

Centre

0 m

Airport

20000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

660

Very Good

330

Average

119

Poor

Terrible

Recent Reviews: 1208

User:aviebaby
Trip type: Family
Very enjoyable stay with beautiful views of the Astronomical clock and Square!
07 Jun 2026
User:tonyrZ5600BF
Trip type: Family
A good location but not much else.
17 Apr 2026
Arrived at hotel to discover we had been allocated rooms in the annex which has no lift and many flights of stairs.Initially allocated room 501 which was on the top floor. This room was located right under a large a/c unit on the roof which led to a vibration and noise especially apparent near the walls. After initially saying they were fully booked another room (303) was found and we were moved. This room was better in terms of noise but was in the roof space and had high windows with no coverings. The other windows were also high so not possible to look out of unless you want to look at the sky.We also discovered the a/c unit didn't work in the room. The only solution the staff could try was to change the batteries in the remote which didn't resolve the issue. That was the full extent of their efforts as maintenance was not available. For a 'grand hotel's in the centre of Prague it was a surprise that they don't have an on site mechanic available.Finally we tried to book a boat tour via the hotel. They confirmed availability but wanted payment in cash. When I said I didn't have cash and didn't want to withdraw due to high charges they agreed to send a payment link email. However this was never received.We loved Prague but the hotel was the most disappointing aspect of the trip
User:Deisemum1
Trip type: Couples
Disappointing Hotel Stay
06 Apr 2026
When we arrived at the hotel we were told we couldn't have the room in the main part of the hotel that we booked and were upgraded to a bigger room as if it was a good thing. Unfortunately it was in another building that didn't have a lift and was at the very top. Being in our 60's this was challenging to say the least. When we went to breakfast in the mornings we made sure to bring everything we needed for the day as we were not going to take on the challenge of going up those stairs until we were going to bed. The stairs are not safe and wouldn't pass building regulations where we're from, uneven steps, lack of handrail, steps of various heights.The breakfast was good with a nice selection and Cafe Mozart's decor was ornate.On our last morning we made sure to bring all our belongings with us when we struggled down the stairs and left our luggage with reception to mind while we had breakfast. At the same time we checked out and asked reception to arrange a taxi to take us to the main train station approximately 3 hours later which would be an hour before our train journey. When we collected our luggage and walked to where we were supposed to get our taxi we waited and waited then phoned the hotel to see where it was and all the man kept shouting was it would be with us in a few minutes. More time passed so I phoned the hotel again and the woman couldn't hear what I was saying so said to come back to the hotel. Turns out by her own admittance she had booked the taxi for the following day. So she called another taxi and we had to wait for it and when it finally arrived the taxi was under pressure to get us to the train station on time. Fortunately we'd been to the train station the previous day so knew where to go as it's a big train station. We ran for the train and just about made it. A very stressful experience.Would we recommend the hotel probably not unless guaranteed our room had access to a lift.
User:Phil K
Trip type: Friends getaway
Beautiful Hotel
13 Mar 2026
We came as two couples, 9th to 13th March 2026, and had rooms 202 and 302 (delux rooms) in the annex, which is basically next door to the main building.The rooms were very spacious, light and airy with fantastic views of the astronomical clock and the old square.Staff were very attentive and couldn’t do enough for us. Big shout out to the porter as it’s no mean feat for him having to carry heavy bags around the hotel.There is no lift in the annex, so be prepared for lots of stairs, but this is understandable in such an old beautiful building that dates back to 1410.The breakfast room is set in the main hotel, and is very grand, with a great choice of food and over looks the square and astronomical clock.The hotel is ideally located for exploring Prague.Overall a fantastic stay and would go back.Thank you all so much for a memorable break at this beautiful hotel.The Kay’s and the Smith’s
User:cambo72
Trip type: Couples
Nightmare stay
26 Feb 2026
Worst hotel I’ve ever visited. First room (104), was a separate part of the main hotel, up several flights of stairs, then down a couple of flights and back up another flight of stairs to a large but dirty room. Asked to move rooms to the main hotel, now in a room towards the back of the main hotel, on the first floor. Noise all night, windows don’t have any sound proofing, as we are over an alley I have heard several drug deals before 1am, constant screaming and shouting and the smell of cannabis in the room from people smoking outside. Our friends are in a lovely room at the front of the hotel, with gorgeous views of the astronomical clock, so it seems to be the luck of the draw. I’ve got 2 more nights and I’m booking a different hotel for the next 2 whether I get a refund or not, the place is unbearable.