Grand Central Hotel

Name: Grand Central Hotel
Address: 505 Jiujiang Road, Shanghai, china
Telephone: +44-204-505-9777
Rating: 4.4

Huangpu, Shanghai, China

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About Grand Central Hotel

location

The hotel is adjacent to the pedestrian shopping and entertainment street Nanjing Road and at the centre of Shanghai's ever vibrant business and leisure centre. It is just a 3-minute walk from metro lines 1, 2 and 8, a 20-minute drive to Shanghai Hongqiao International Airport and a 45-minute drive to Shanghai Pudong International Airport.

facility

The hotel has a lift and features 353 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a car hire service, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Parasols are available to guests. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure options include billiards or, for a fee, a gym and aerobics. There is a wellness area with a spa, a steam bath and hydrotherapy treatments and, for an additional fee, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.

Amenities at Grand Central Hotel

Facilities
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  Air conditioning
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Billiards/Snooker
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Centre

2000 m

Airport

16000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

689

Very Good

420

Average

Poor

Terrible

Recent Reviews: 1231

User:leanneculinapenza
Trip type: Family
Brilliant location in Shanghai
Invalid Date
This hotel is in a fantastic location, offering many of the biggest Shanghai spots within walking distance, or via the subway across the street. The hotel itself is quite grand and lovely. The rooms are spacious and clean. The staff are friendly. The buffet breakfast was a great way to start the day and had plenty of options for everyone's tastes.
User:Eugene L
Trip type: Solo travel
Excellent location and wonderful service
Invalid Date
Grand Central Hotel Shanghai is in a very convenient location, close to Nanjing Road and within easy reach of the Bund. The room was clean, comfortable and spacious, making it a great base for exploring Shanghai.A special thank you to Snow Ye, the manager, who was extremely helpful and attentive throughout my stay and was always happy to assist whenever I needed help.Willie Dong from the concierge team was also friendly and helpful.Overall, a very comfortable stay with excellent service and a fantastic location. I would happily stay here again.
User:nataliabX2507UT
Trip type: Couples
Shanghai's weight-loss experience
Invalid Date
Our stay at this hotel was ruined by completely unprofessional and inhumane treatment from the staff.Upon check-in, we were asked to leave a $100 deposit. During our stay, my wife started her period – a normal female physiological process. She accidentally stained one towel slightly. At checkout, a hotel employee inspected the room, pointed to that towel, and claimed we had to pay for “special cleaning”. They demanded over 200 yuan (around $28) – an absurd amount for a regular towel.When we reasonably objected that this is not damage but simply part of normal hotel laundry, the staff refused to return our deposit. The manager backed them up. My wife was brought to tears – this is a very personal and sensitive matter for any woman. Instead of understanding or an apology, we faced pressure, an argument, and the threat of losing our entire deposit.We only got our money back after a long confrontation. By then we were stressed, running out of time, and almost missed our flight.This is not service – it’s outright rudeness and an attempt to profit from an awkward situation. I strongly do not recommend this hotel, especially to couples, women, or anyone who values their dignity and time.
User:Guide26492792951
Trip type: Couples
Best fun in Shanghai
Invalid Date
Absolutely fabulous hotel! Right in the middle of nanjing rd shopping and short walk to the bund. Staff were attentive and happy. The room was presented beautifully and daily cleaning on point. Jasmine Sun on reception made our stay special with her outstanding service and smile. Thanks to all the staff at grand central hotel Shanghai - highly recommend and look forward to returning again
User:Bronwyn S
Trip type: Friends getaway
Fabulous!!!
Invalid Date
Grand Central Hotel Shanghai – Absolutely FabulousOur stay at the Grand Central Hotel Shanghai was absolutely fabulous. We had booked what was considered a "small" room, and at check-in the receptionist kindly offered us an upgrade to a larger room. Since we were only staying for one night, I declined. To our surprise, when we entered our room, it felt more like a suite than a standard room.The hotel has a wonderful old-style luxury feel. The room featured a writing desk, an extremely comfortable bed, a walk-in wardrobe, and everything we could possibly need. There was also a lovely armchair, and the air conditioning was quiet and worked perfectly.The concierge team was outstanding. Jacky, Andy, and another gentleman whose name I unfortunately can't remember were incredibly helpful throughout our stay. Their service really made a difference.The location is excellent as well, with many of Shanghai's attractions within walking distance.I would definitely stay here again and highly recommend this hotel.