Holiday Inn Hotel & Suites Anaheim

Name: Holiday Inn Hotel & Suites Anaheim
Address: 1240 S Walnut St, Los Angeles - CA, united-states
Telephone: +44-204-505-9777
Rating: 3.9

Anaheim / Disneyland Area, Los Angeles - CA, United States

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About Holiday Inn Hotel & Suites Anaheim

location

This hotel is located in Anaheim.

facility

The hotel has a lift and features 255 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, callisthenics, aerobics, a spa and a sauna.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Holiday Inn Hotel & Suites Anaheim

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Protective equipment for guests
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Sun loungers
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  Tennis

Location

Around this property:

Centre

1000 m

Airport

57000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

608

Very Good

694

Average

325

Poor

114

Terrible

Recent Reviews: 1820

User:MarkNorthLasVegas
Trip type: Family
Skip this property
16 Jun 2026
If price is your only consideration this property will meet your needs. More than a mile to access Disneyland/California Disney. Filthy carpets, damaged walls, missing baseboards. $40/day parking. Clean sheets are only on request and hotel was out of washcloths and hand towels. Adjacent to 9:30 launch site for evening fireworks and noisy parking garage.4 stars - you’re kidding! Soci Assist, Other at Holiday Inn & Suites Anaheim by IHG, responded to this review Hi MarkNorthLasVegas,We appreciate your feedback and are sorry to hear about your experience. Cleanliness and comfort are top priorities for us, and we regret that we fell short during your stay. We understand the importance of a peaceful environment and will address the noise concerns you mentioned. Your comments about the amenities and parking have been noted, and we are committed to making improvements. Thank you for bringing these issues to our attention.- The Staff at Holiday Inn Anaheim (1 Blk/Disneyland®)
User:kimusa b
Trip type: Family
Summer vacation
13 Jun 2026
The rooms are really old. Can really use renovation and I hope that they will one day. One of those very few holidays that the church of Support parking lot and also no breakfast I didn’t read before I booked so I guess that’s kind ofmy fault.To the credit, the employees are great I love them. They are very friendly and I think they work really hard. I saw a lady cleaning the hallway late at night because customers that were using thepools were not mindful. Again, you have an amazing employees in this facility. General Manager, General Manager at Holiday Inn & Suites Anaheim by IHG, responded to this review Dear Valued Guest,We truly want to provide our best, and while we are delighted to hear that our team provided exceptional service and a warm welcome, we regret that other aspects of your stay missed the mark. Please know that Holiday Inn doesn't offer complimentary breakfast as a brand standard, whereas Holiday Inn Express provides complimentary breakfast. We do, however, offer breakfast for purchase at our restaurant, the Onyx Restaurant and Lounge. We hope you had a great stay overall, and appreciate your suggestions on how we can improve your experience. Thank you for staying with us, and we hope to welcome you back for an even better stay in the future. Sincerely, Sandra Preciado Front Office Manager
User:AlvaradoTenorio
Trip type: Family
Avoid at all costs!
05 Jun 2026
If I could rate this hotel zero stars I would. I’m visiting from the SF Bay Area and attending a wedding this weekend. I had booked two nights in advance and the reservation was fully paid. Today, I caught some traffic on the I-5, so I called the hotel and explained I would be doing a late check-in. The lady on the phone said no problem as long as I checked in before 2am. After a long 8hr drive, I walked up to the front desk and was casually told that the hotel could not accommodate my reservation (sorry!). No explanation provided. I pressed the guy at the front desk and he gives me some bs excuse that they were short staffed and the room just wasn’t ready. No one mentioned anything when I called earlier. I have an IHG membership but no attempt was made to find alternative accommodation at any of the many sister hotels from this chain in the vicinity. I contacted customer care but (unsurprisingly) they were equally incompetent and unable to provide accommodation options despite confirming availability at their other properties. Instead, I was offered a half-assed apology and some complimentary reward points (-_-), which they seem to think is an appropriate solution for a family traveling with kids that was effectively left stranded in the middle of the night. I will never book with Holiday Inn or any IHG partners again. Soci Assist, Other at Holiday Inn & Suites Anaheim by IHG, responded to this review Hi AlvaradoTenorio,We sincerely apologize for the inconvenience and frustration you experienced during your recent visit. Your experience does not reflect the high standards we strive to maintain, and we understand how disappointing this must have been, especially after a long journey. We are addressing this internally to ensure better communication and service in the future. Thank you for bringing this to our attention, and we hope you will reconsider staying with us in the future.- The Staff at Holiday Inn Anaheim (1 Blk/Disneyland®)
User:Regina R
Trip type: Family
Close to Disneyland; could use some cleaning
02 Jun 2026
Pros: The hotel was good for us since it was a 10 minute walk to the Disney parking garages where we could go through security and take the tram in to the parks. Front desk staff were polite. We were upgraded to a suite, so we had lots of space for us and our two kids. Microwave and fridge in the room were great so we could buy some breakfast items to eat before heading to Disney. Our boys liked the splash pad area on check in day. Cons: our room was not very clean. I don’t think anything more than a basic wipe down, sheet change, and quick vacuum have been done in this room for YEARS. There was a layer of dust/dirt that we could visibly see along all the baseboards and carpet edges. A deep clean of our room, and likely many others, is desperately needed. Overall the part of the hotel we were in seemed run down and dated. We really didn’t spend hardly any time in the hotel, and the beds and bathroom and kitchen were clean, so we just went with it. Lastly, every single day, house keeping gave us fewer and fewer bathroom towels. It was bizarre. We started with 4, then got 3, then 2 and no wash clothes or hand towels. We had to call every day for more towels to be sent up so we could shower before bed. General Manager, General Manager at Holiday Inn & Suites Anaheim by IHG, responded to this review Dear Valued Guest,It was a pleasure having you stay with us. We're delighted to hear that our convenient location made your visit easy and that your family enjoyed the extra space, in-room amenities, and splash pad during your stay. It's also wonderful to know our front desk team provided a welcoming experience. However, we regret that aspects of your accommodations and housekeeping service did not meet expectations. Cleanliness and consistent attention to detail are essential to the guest experience, and the concerns you've described do not align with our standards. Your feedback has been shared with the appropriate teams for review. We appreciate your review and hope you'll consider staying with us again during your next visit to the area.Sincerely,Sandra PreciadoFront Office Manager
User:Matthew S
Trip type: Solo travel
Great option!
31 May 2026
Great hotel. Could see the Disney fireworks from my window. General Manager, General Manager at Holiday Inn & Suites Anaheim by IHG, responded to this review Dear Valued Guest,Thank you for taking a moment to share your feedback. We're delighted to hear that your stay at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) was such a positive experience and that you were able to enjoy the fireworks from your room. Moments like that can make a visit especially memorable. We appreciate your kind comments and hope you'll choose to stay with us again the next time your travels bring you to the area.Sincerely,Sandra PreciadoFront Office Manager