Hampton Inn & Suites Boston Crosstown Center

Name: Hampton Inn & Suites Boston Crosstown Center
Address: 811 Massachusetts Ave, Boston - MA, united-states
Telephone: +44-204-505-9777
Rating: 3.7

Downtown Crossing - Theatre District, Boston - MA, United States

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About Hampton Inn & Suites Boston Crosstown Center

location

This hotel warmly welcomes guests in Boston.

facility

The hotel has a lift and features 175 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a games console and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. There are many ways to relax or stay active at the hotel, including tennis, horse riding, a gym, billiards, aerobics, a spa and a sauna.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Amenities at Hampton Inn & Suites Boston Crosstown Center

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  CleanStay (Hilton)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Safe Stay (AHLA)
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Gym
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  Heated Pool(s)
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  Horse Riding
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Tennis

Location

Around this property:

Beach

2500.0 m

Centre

4000 m

Airport

7000 m

Airport

170000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

600

Very Good

528

Average

299

Poor

165

Terrible

138

Recent Reviews: 1730

User:RadEC319
Trip type: Family
OK. Close to the BU medical center. Some sirens.
25 Jun 2026
Good: People were nice to us and the room was cleaned well. Breakfast- a nice inclusion with standard Hampton fare: waffle maker, sausage, eggs, potatoes, bagels, oatmeal, apples & oranges,... more »
User:Lisa C
Trip type: Business
Great Accommodations/Graduation Season
25 Jun 2026
This Hilton affiliate is a great choice if staying in the Boston Fenway area. The location is clean with helpful staff. This location provides clean rooms with daily housekeeping services.... more »
User:Mattias K
Trip type: Business
Avoid at all cost
25 Jun 2026
Spent 3 nights on a business trip. Worst location for a hotel – hospitals and rehab center surrounding the hotel. Emergency vehicles and sirens all night long left me sleepless.... more »
User:Livia K
Trip type: Couples
You will love the Hampton Inn!
25 Jun 2026
In a word- amazing! My husband and I went to Boston to see an exhibition at the Museum of Fine Arts Boston and to visit the JFK Presidential Library. The... more »
User:JGaeden
Trip type: Solo travel
Beware of this hotel, does not honor their satisfaction commitment
25 Jun 2026
There is a reason why there are so many one stars review on Yelp, although this one doesn’t have as many, BELIEVE it, with the high cost of this hotel,... more »